Ivan, 07 Jun 2016Guys I have a problem my phone suddenly shut down while it was in my pocket.When I tried to st... moreMy phone did the exact same thing and I have only had it for 6 months. Luckily, it is still under warranty. And the company Alcatel is sending me another one but they assume it is because of a virus and the other thing is it also damged my sim card and sd card as well. :(
To change from WiFi to LTE anda LTE to wifi, the phone do KOT response, i have to show off, very slowly, very bad celphone.
Has anyone received Marshmallow update on their phone yet? (5.5) If yes what's good and bad about it so far? I'm also concerned about battery life.
I got the idol 3 5.5 32gb just a few weeks backs...though it has more than 10 gb of internal storage free...the phone is awe fully slow, doesn't responds at times & stutters a lot...Anyone knows how to fix this
Anonymous, 28 May 2016You clearly grabbed one of the few, rare factory defective phones of this model. Instead of... moreBad phone, first one I got was broken right outta the store, second one, the screen cracked on the bottom in my pocket and I had to flip if everytime I needed to touch that part.
had this phone for over 8 months screen got cracked down the middle does not respond is it easily repaired?
rocococo, 30 May 2016so when do you think marshmallow update will be released? someone here says (at the end of may... moreAsking support, I received the following answer: "we inform you that our development department has not announced a release date of an update to a superior version of Android for your Alcatel IDOL 3." I wouldn't hold my breath.
Anyway, nice device overall.
Guys I have a problem my phone suddenly shut down while it was in my pocket.When I tried to start it the phone just blocked but the funny thing is that it's not blocked I mean you know when you turn it on it writes "Alcatel Onetouch" and then the title changes to "Smart move" and usually after that there is android logo and the phone starts but my phone just repeat "Alcatel Onetouch" and "Smart move" any suggestionst.
Anonymous, 02 Jun 2016The good: the speakers are phenomenal They sound wonderful and in stereo.you can talk on the ... moreIt have a quick review of photos, on the camera just slide for left or right (don't remember) and just are there the photo.
I purchased this phone May 5, 2016, and returned it to the wireless carrier's retail store I purchased it from May 12, 2016. It had the single tray that accepted my 32GB micro SD card from my previous phone, the ZTE Grand Max Plus Z987, in addition to the carrier's SIM card required for service. Mine was the 16GB model, so 32 GB was maximum size micro SD card that it could accept, was what the store salesman told me.
I bought this phone because I was excited about the features advertised for the price. The touch screen on my Max Plus had just disconnected after a year of dropping 1,000s of times in a quality silicon case. I couldn't wait 2 days for the carrier to ship me a replacement phone with a $75 deductible, I needed a phone immediately and this private owned franchise was selling the Idol 3 for $129, $21 less than I paid for the Max Plus April, 2015, $54 more than to use the insurance they charge around $7/mo for. Who can be without their phone 2 days unless they have a functional backup one, or want to buy a crap standby phone for just such emergencies?
For a phone that reviewers referred as containing an octo-core processor (can you really call two quadcore processors in a chipset an octocore processor?) for total 1.0 GHz plus 1.5 GHz Cortex chips processing frequency, the Adreno 405 GPU, Technicolor 1080p HD display, loud stereo speakers with Dolby sound equalization, FM radio (won't work with Bluetooth headphones alone, as wire in 3.5 mm jack acts as FM antenna, and is entirely non functional without it), I was really let down.
I could not figure out how and why this phone was functioning so slowly. With all of the complications my life is keeping me busy addressing right now, I don't have 16 hours a day to troubleshoot every app in the Play store to find out what is slowing down this phone. I absolutely would enjoy doing so, until I could get it running as smoothly as my old phone. There were too many UI conveniences that I missed from my old phone, and I just didn't have time to problem solve why my Idol 3 took so much longer to connect to my Contacts I dialed, than my Max Plus. Dialing was grieviously slow with the same carrier, CricKet, and apps took forever to load and respond to my simple basic use, on an otherwise moderately fast LTE network where I get better reception than my local friends with more widely used carriers for many years. It was especially noticeable how slow their carriers were when they switched from ours over to their more popular ones, which by the way it seems like many of ours slow your data speed noticeably past an unposted limit.
The carrier franchise (not corporate owned CricKet store) was kind enough to exchange this phone for a (is it 2 yrs since mfg release of ZTE Grand Max Plus already?) unused, already upgraded to 5.01 Android Lollipop. I was a little apprehensive since I read on Android & CricKet forums some things malfunctioned in it's camera's image quality, and UI since upgrade from KitKat 4.4.4, but it still feels more resposive and faster than the Idol 3, especially dialing, and since the carrier is the same on both phones, I think there is a lag when dialing the Idol 3 5.5" somewhere. When I Google searched other reviews of this phone, I learned that other people had a similar experience.
I still never had the time to listen to music on the much praised JBL speakers, except for a YouTube video, and def much much better than my Max Plus' audio, frequency range and volume wise, which is why I use Bluetooth headphones to listen to music and place phone calls, the latter's audio is shameful. This Idol 3 5.5" phone could still be a great phone for someone who has the time to uninstall every app and try various replacement apps to remove whatever was slowing down my phone. I think some providers pre-installed apps are resource intensive, and may be replaced with faster, small footprint apps that offer equal or more functions, or just removed entirely when not locked in, and no one needs them. I wish I were in a different situation I could have spent hours figuring out what slowed my Idol 3 5.5" down, I can't say I would succeed, but I would enjoy trying.