zorgzorg, 05 Apr 2015Hi Dexter1882,
I had exactly the same problem with my alcatel idolX. Worked perfectly well un... moreHi ZorgZorg,
Sorry for the late reply. After the repair, my phone is back to the default 4.2.2 Jelly Bean. So far, the phone seems to behave just the way it used to be (touch wood!).
When I sent the phone back to Alcatel repair center in Feb-2015 (I bought in Sep-2013), I told them that the warranty period was already over but they asked me to leave the phone behind for inspection since it could not be used anyway. They promised to inform me about the repair cost after diagnosis within the next 3 days, to let me decide whether it is justified to proceed with the repair. In fact, they did not call me as promised, so I called them up on the 3rd day to follow up on the status.
The repair center told me that the motherboard was suspected to be damaged, but they could not specify the probable causes, since the technician who diagnosed the phone did not provide any details in the work order sheet. The center could also not confirm the repair cost over the phone, but told me that it would cost about RM150 (~USD45) to fix based on previous experience. I agreed and went back there 1 week later to pick up my phone.
To my surprise, when I picked up the phone, the service center told me that I did not need to pay anything for the repair. There are many possible reasons why Alcatel would offer a free replacement of faulty motherboard beyond the warranty period, but I guess I don't need to make any speculation here as long as my phone is back to normal.
Due to the last unpleasant incident, I dared not upgrade to 4.4.2 KitKat anymore, despite I have no conclusive evidence to link the crash to the 4.4.2 upgrade...
a10739, 04 Jun 2015why no updates for idol x iam 4.4.2 never change ? you should be glad for 4.4. I have 4.2 and does not offer any upgrades... alcatel help center told me there will be no update to 4.4 either. So what is it now? Is there or isn't there an official for kitkat for idol x
I think we should create Facebook page or group to communicate and if any one try rom or any thing it will be easy to share with the other
I have an Alcatel Idol X that gives me the message "e-mail sent successfully" everytime I touch the phone. Whether I am texting, phoning or just looking at the darn thing. I see nothing in my sent items, so no idea where all of these emails are going.... Suggestions?
hi guys, i am using idol x 6040d
i have problem in screen touch i replaced before
and still feeling the same problem again
alcatel phones not good, don't buy.
i hate alcatel phones now i lost 300 dollar for
alcatel idol x 6040d
alcatel one touch 6040d slate phone is getting over heated after using just for 2-3 minutes , what should i do to resolve this problem .
I'm a user of alcatel idol x, and few days ago the 'can not connect to camera' happened. after i got that message i turned off the phone and everything was fine, i could open a cam and take pictures, but after that it happened again. i tried the same thing again but it didn't work, i even tried to reset the phone. does anyone have any idea? is there anything i can do to fix it or i have to take it to a service store?
Aamir88694, 26 Jun 2015How Do I Update My Alcatel One Touch Ideol X 6040D To Lollipop Pls Tell MeYou don't!!!
Hi! Good day I just bought my alcatel 6040E and after one week the mouth piece is not working so I have to go to the service center so they fixed, it then I was trying to connect to the internet using wifi it doesn't work anymore. What should I do I hope you could help me. Thank you.
How Do I Update My Alcatel One Touch Ideol X 6040D To Lollipop Pls Tell Me
a10739, 04 Jun 2015why no updates for idol x iam 4.4.2 never change ? My is 4.2 :( i also want to update it to Lollipop
Hi, I currently bought a used Idol X and I'm experiencing problems with the USB connection to my PC- it connects, but I can't send any files to the phone (I get an error message that the phone was disconnected or does not respond). Does anyone know, what could be the problem? Is it some software issue or should I send it to a service (it's still in warranty)?
I have version with 8gb internal memory and total space for applications is 5.5gb.
How many memory in this phone for apps installation? Plz tell someone.