chedsabahmalaysia, 31 Mar 2014Hi Omer. I have the same issue you are facing now. Did the upgrade for several times but still... moreThanx. So initially, like me, you got offered 01001, even though 01001 was already on your phone? Doesn't make sense to me. Either they made the application such that it always downloads & installs the version that is on their server, regardless of whether or not it's the same version as on the phone, OR: not every '01001' is the same. Is that possible? I get the idea that might very well be the case: There's little things after the upgrade that made me go like: 'Hey, that looked a bit different before'. But I'm not sure 100%. Is it possible that not all '01001' are the same?
Omer, 30 Mar 2014Question: How many of you have successfully used the Alcatel Mobile Upgrade software? I tried ... moreHi Omer. I have the same issue you are facing now. Did the upgrade for several times but still with the same 01001 firmware. Only in January the firmware upgrade did happen and i am on 01002 firmware now. Meaning that your place still dont have the newer firmware. But doing the upgrade, It never stuck anywhere and the phone boot up normally..
Omer, 30 Mar 2014Question: How many of you have successfully used the Alcatel Mobile Upgrade software? I tried ... moreI haven't tried the upgrade software but I did try the other software (sync and backup etc). It also gave me an error at step 3 but didn't mess up the phone.
Fantastic phone for the price but a single core sgx544 vs full hd screen is gonna be a joke
Question: How many of you have successfully used the Alcatel Mobile Upgrade software? I tried yesterday for the first time (to see if an upgrade was available), but got an error in step 3 of the process. Phone wouldn't boot anymore (it kept showing the One Touch Idol X boot logo on and off). I managed to fix my phone by first flashing a Russian rom I found on the internet with Flash Tool, to get a working phone again, and then re-running the Alcatel Mobile Upgrade software. This time, it was successful. However, the firmware is still 01001 :-)
Fergus, 30 Mar 2014I'm using this phone, can anyone tell me how to record video with the auto focus locked?I don't think you can.
I'm using this phone, can anyone tell me how to record video with the auto focus locked?
poni1678, 30 Mar 2014same problem i have with my handset?and what did you do??? did you call the maintenance centre?? and what did they do for you??
the phone sometimes opens apps by itself without touching the screen and without being frozen ...called the maintenance centre and they told me that it's software issue and told me to bring them the phone to reinstall the software but I have no time to go there as It's far from my town ....tried the " mobile upgrade tool" found on alcatel website and it downloaded a big file " about one giga I think" and after installing this big file which I think is a firmware still the same problem happens ..the phone opens any active icon on the screen without touching it ...what should I do?? is this a hardware issue?? plz help
javanerprinz, 26 Mar 2014Another question: any one of you knows which slot in idol x dual SIM has WCDMA and GSM only? D... moreHi. Both have wcdma/gsm functionality. But, you can only activate 1 line with wcdma(3g) at a time.. Bye..
Another question: any one of you knows which slot in idol x dual SIM has WCDMA and GSM only? Does both the SIM slots support WCDMA and GSM? I did not find its further specification from manual book nor the box...
Portulaco, 24 Mar 2014Had one till yesterday when the screen unfortunately cracked. Not the first, not the last in t... morePortulaco, I think smartphone repairs/spare parts are always expensive, no matter which brand.
Portulaco, 24 Mar 2014Had one till yesterday when the screen unfortunately cracked. Not the first, not the last in t... moreHi. What do you mean by the 5 mp camera.? Is it a typing error or you owned a low end alcatel phone. ?This thread is for Alcatel One Touch Idol X 13 mp camera owners. Thank you..
Had one till yesterday when the screen unfortunately cracked. Not the first, not the last in the world of mobile phones.
Phone is OK for the common user and in my opinion the greatest fail is the camera. Absolutely terrible! Didn't expect such from a 5mp device.
Today went to service and asked for the price of repair. Surprise! More than 100€ (500PLN) to make it worth again and availability of parts is scarce moreover.
Maybe in France, where this mobile comes from, 100 something € is reasonable for a touch screen which by the way comes together with the electronic module... It's not sold separately or as cheap as for instance Nokia Lumia's.
So all round the money for value is OK but if something goes wrong such as cracked screen or water/humidity ingress you better have some replacement around or prepare your wallet.
After this I'm done with Alcatel's. Will be looking for a more popular mobile phone company with more friendly cost for spare parts and repairs.
hi all, i have bought this unit for a week. i tried to install some game like fifa 14, but it is laggy in my device. have u install fifa 14 too?
Omer, 23 Mar 2014You're not the only one: read the older comments, and you'll see.Hello Omer,
Thanks for the response I am new in this forum as well using my alcatel idol x. Okay let me check the old comments hoping to find some solution. Cheers!