The problem of this phone is not runing well after the coming out of the logo...it mean's not open full the operation of this phone to a standby mode...help me how to fix it...must do resortware or reformet...
Does anyone know how to fix this problem!!😒 My snapchat is working just fine and its updated to save videos and photos from my story,... The problem is ... That when I save a video it comes out saved all distorted and dimented and pixelated!!! I need help finding a way to stop
My problem is when I charge my Alcatel one touch plus 2 night time everything is fine- I installed some apps like Go SMS pro and go launcher. Early morning I open my phone to checked if I have message etc. but if I open some app it's color black and there's a message that the Go SMS pro is not responding. So What I did is turn it off and then when I try to open it again my phone won't turn on and I feel that it's heating. Please help about this matter, any suggestion will do. Thanks
shoichi, 10 Apr 2015my data connection is not working for a month and it cant fix by any computer technician.Did you u make sure your phone Data connect is On?
Also your APN needs to be set inorder for any data to be sent or receive
Settings->More->Mobile Networks->Access Point Names.
If you add a APN (Access Point Name) and data isnt working then you SIM card isnt provision for data or you might need to reflash your firmware via Alcatel Onetouch Upgrade.
Try another Sim that Data connection was working on before reflashing
Anonymous, 03 Apr 2015Been using my phone for 17 months now. I have dropped it lots of times and it never suffered m... moreYour flex cable could be disconnected. It happens from falling too much. Try pressing the left and right side of the phone. If the screen works when you do that then it means you have to open it up and reconnect the flex cable.
If the screen isn't broken and the screen is white then the flex cable is either unplugged or is making poor contact with the phones motherboard.
raw, 29 Mar 2015why my phone not switch on charge only and then not switch on i dont know what happenFriend either your phone is software bricked or your power button is malfunction (usuallly because of wear and tear ).
Software brick can occur over time from installing apps, corrupting files etc.
So you should reinstall Android on it by downloading Alcatel One touch Upgrade. The download process is a bit slow but you should fix it a day.
Anti alcatel, 23 Apr 2015Do not buy any alcatel. They break down. And you have to go online to order the parts from oth... morelol. Alcatel is no scam. Their company is knew so you shouldnt expect to find parts especially for integrated circuits.
don2, 29 Jun 2015low volume plss. helpMTK Based Phones volume are set volume at set low to prevent hearing loss but if you would like to increase the volume then download a app called " MTK engineering tools ".
There is an option for Audio where you can increase the volume. If you need help msg me.
Bob, 08 Oct 2015My phone automatically switches on as soon as I insert the battery..I can't use the switch but... moreIt could be the power button is stuck.
1. Remove the battery for 30 minutes ( Lets the circuits in the phone get rid of any electrical charge which might have caused auto power on).
2. Reinsert battery see if it turns on automatically if it does then the power button is stuck or shorted.
Its good to remove the battery in your phone once a month and let it rest and also drain your battery completely then recharge it with your phone off.
Markus, 05 Oct 2015This phone is garbage. The battery last only and hour, even if it is all the way dark. Also, t... moreMy friend you have a defective battery . Also if you leave Sync, GPS, Wifi on dont expect the battery to stay fully charged even when its locked. I have noticed people keeping apps opening and saying the phone is at fault when they are the ones not closing those apps.
Also i don't recommend using any phone on a charger it will kill your battery.
My phone automatically switches on as soon as I insert the battery..I can't use the switch button. Any help?
This phone is garbage. The battery last only and hour, even if it is all the way dark. Also, the keyboard is so broken. I just do a single tap and thinks I'm swipe typing but I'm not. Also, this crappy phone has an sd card slot, but it doesn't even work. Also, today, I was trying to delete some letters but instead, a bunch or a's, p's and b's kept on spamming itself. I want a refund and a free iPhone 6 this minute
This phone is a piece of shit.
The LCD is the most fragile display I've ever come across.
I got this as a spare phone for work. My iPhone 4S Fell on the screen from like less than 1 foot high and the LCD Cracked I was so mad
this put me off Alactel for good.
i recently got a white alcatel one touch spop 4030a tried to get some pictures but i couldnt already tried with both the front and back camera but still had trouble getting a pictures after a while i took a few pictures but they were all in black. anyone knows how to solve this problem i wuold appreciate your help
I've had an alcatel one touch pop for about 7-8 months and honestly it's the best phone I've bought in the $200 mark.
I've had two LG phones around this price range which both had major lagging issues and closed apps when I was in the middle of using them, and were difficult to type on. But the Alcatel never disappoints me. It's easy to type on, perfect calibration, never lags, never frustrates me. I highly recommend this phone for a stress-free experience.