Anonymous, 17 Apr 2017It's my mistake to buy this phone, this phone is only good for 3-5 months, after that the "sic... moreYou should go to the asus official central service in ur area or country and ask them to change the lcd or whatever that seems error in there. My dad have a same issue too before. First service only stays for 2 days and the issue came back and then he toss his phone until it went black and send it to the bigger official central service, he tell them to change everything that seems error because he just bought it for 2 months. Now everything's nice and fine
Repo, 29 Apr 2017Hi, someone know if it got the possibility of been upgraded to 6.0 (Marshmallow)? I\'m thinkin... moreThis phone has had Marshmallow since quite a while. It comes with 5.0 but it can be upgraded.
Repo, 29 Apr 2017Hi, someone know if it got the possibility of been upgraded to 6.0 (Marshmallow)? I\'m thinkin... moreYes, we have the official M update but not yet the Nougat (we don't know if Asus will update this model).
Hi, someone know if it got the possibility of been upgraded to 6.0 (Marshmallow)? I\'m thinking between it and the BLU Life One X2. Thanks
Harry, 27 Apr 2017From where did you buy the display? I need one tooon Ebay (with a chinese seller). The shipping was very long: almost 2 months to get my package...
Does anyone own ZE551ML with batch production around Serial Number F8AZFG 00F789 and having issue? Was thinking Asus are dumping problem unit selling at discounted price.
The issue of flickering screen: ww.youtube.com/watch?v=Az0c5ucpTmM
Got my US variant (ZE551ML - Z3560/2GB/16GB) for 2 years now. Few months ago a side of my touchscreen was dead so I bought a new screen (20 bucks) and replaced it myself. I also took the official cover and the fast charger which was not included with my model.
This a good phone except to the camera (very average) and maybe its weight. The battery is okay (1 to 1.5 days in normal use). The only thing to do to be sure that the battery is correctly calibrated is to complete a wipe cache (with the recovery mode).
Last thing to know. Unfortunately, the ZE551ML is no longer really updated by ASUS. It's because this model uses the Intel chipset (which stopped the support and development). So no VoLTE activation and probably no official Android N. Hope that the LineageOS community will release a stable version for us.
I'm not really angry against ASUS but I'm a little bit disappointed by the lack of communication.
Love this phone! Its is more powerful than my laptop and only paid $249. I've had it for two years, dropped it many times with the really minimalist bumper case.
It's my mistake to buy this phone, this phone is only good for 3-5 months, after that the "sickness" comes what makes it's super annoying is the ghost touch. I'm watching videos and it started to press the next button over and over again by itself. Please ASUS!! show you care about your customer!! Or maybe you should just stick to the motherboards, your motherboards are good
this is the first mobile phone that lasted 2 years with me and i am still using this phone. with a tempered glass protector and a bumper/case its a sturdy phone. the phone is not for heavy gaming like NBA, but is good enough for casual games. After 2 years of service it's now experiencing ghost movements/unresponsive screen where in i need to hit on the on/off button to fix. I guess this is caused by build up on the cache/ram as i rarely switch off or restart my phone (sometimes weeks without switching it off). This phone served me well.
southamericanotter, 14 Apr 2017dont buy this phone,i repeat DONT BUY THIS PHONE,after 8 month i use it,the phone start to hav... moreStop trolling.
Seriously though, too many trolls here.
If you get clumsy (dropped it, spilled coffee on it, etc) or lend your phone to a young sibling or a young child and it got damaged its not the manufacturer's fault.
Besides, I've been using it for almost 2 years and i dropped it from my bed/table/pocket/hand slipped quite often, performance is still unaffected.
Also, you might wanna check the genuity of your device, there are some apps that can help you.
I don't get paid to say all of this.
Im just a fan of an affordable-good/high performing device
and a happy customer.
after less than 1 year it started crashing.. every once in a while in needs a restart (wifi no longer working or bluetooth). crashes once or twice a week
dont buy this phone,i repeat DONT BUY THIS PHONE,after 8 month i use it,the phone start to have a problem,the screen start to flicker, the screen start to show a horizontal line,until now ,there is no solution for this problem!!, so, i advice you to not waste your money to buy this phone (ASUS), but nevermind,its my mistake to buy a phone from a motherboard company HAHAHAHAHAHA
(By 14th April, 2017)
I've been using it for 1 yr and 9 months.
So far so good, everything is still working really well. (Camera, fast charging, etc)
Capable of playing heavy online games like;
World of Tanks Blitz, Avabel Online, etc.
on high settings and no lag/stutter.
Still getting 45-60 FPS on those games even after almost 2 years of usage.
(Depends on device heat)
Tips for those who complained about battery;
1. Prevent auto start of apps.
(i disabled most of mine, not the one where you disable apps though, only the auto start), saves a lot of battery/RAM.
2. When youre not using it (work/class, etc), switch to Power Saving or Super Saving mode.
Leaving it on Performance mode drains battery.
3. Disable/uninstall bloatwares
and dont use third party "clean up" apps
ZE551ML has an excellent mobile manager that is optimised for this device given by ASUS
(Again, saves a lot of Batt/RAM)
been using this phone for almost 2 yrs and it works well. its a great phone!
gfb, 28 Mar 2017anyone having problems w battery ? mine is fast draining - no running apps - no wifi - half a ... moreI have the same problem with you. I think almost zenfone 2 users have the same problems with the battery, and it happens so fast, mine was around 7-8 months when it started the problem
This phone is a product of shamefulness. After a year using it, my phone almost in the brick of her death. Random ghost touch, battery draining so fast, bad camera, become so slow each day, and many bad things happens with this phone. While my other phone, SONY last longer than her. My SONY survived 2 years and a half before she gets battery problems too.
The customer service is freaking bad too. No problem solving after contacted them. Instead of solving this phone problem's ASUS decided to make a new phone. Which I'll never buy again. I think ASUS shouldn't make phone, they focus on making motherboards as it's their specialties. But who am I kidding, ASUS never will hear their customers.
Will go with other brand after my ASUS RIP, which probably not too long.