Hi guys,my phone dont respont on anything,its tottaly freeze,it wont restart,how to reset it please?
azhar123, 09 Jan 2015Never since you are from india too our phone support ww version Tw is for Taiwan userthanks for the information
Nick.Patel, 09 Jan 2015no its Taiwanese firmware, India purchase Zenfone code is WW thanks
ZUBIN MALIK, 18 Nov 2014Asus Zenfone 5 A501CG a Delightful Value for Money phone.
I was looking for a phone for my... moresir.
it as a non removable battery.if something happens to battery in future how can i replace it
Nick.Patel, 09 Jan 2015run wipe and erase data , check faq link : http://www.asus.com/support/FAQ/1006346 Nick, can yku help me?
I just bought mobile phone and when i turned one, display has started to flick and it has started showing white lines through display every 2 seconds..
pls help bro.. how can i fix it?
Today i have purchased ASUS ZENFONE 5 2gb from local market. But when i input the IMEI number on imei.info sit, its shows different phone. Is it fake phone? Is it a big issue??? Please replay me. Thanks
Guys i need help... i just bought mobile and i have on diplay flickring white lines every 2 seconds.. does anyone know how to fix it?
maybe charge battery?
This-is smart phone amazing future last 1 week i was using. battery backup is good by looks video music and camera up to the mark specially when its come on performance it is good then other ........ its value for money ......
lucky, 08 Jan 2015Why my zenfone5's battery draining so fastkeep minimum app which kill battery , runs even when phone in stand by mode, also set brightness low, and keep it power saving mode.
Kamlesh Singh, 08 Jan 2015Can anybody guide that how I an do video call (3G Video call) by Sim card, Because I am not ab... moreno native video calling feature available in Zenfone , you need to install 3rd party app like tango Skype for video calling
venkata, 08 Jan 2015KitKat version updated successfully. But the Keypad is not coming on the screen. how to enable... morecheck for keyboard App update available in play store, or install 3rd party keyboard app
huma, 09 Jan 2015 i am not able to connect Icici i mobile banking link. plz help mewhat problem you are facing ? any error at particular stage? as I can able to use this .
RUN factory reset and try again
Every time I am updating my Asus Zenfone 5 model 01CG with ASUS_TooF.WW_user_18.104.22.168_20140923_6442_release keys (547MB file) at the time of installation it is showing Error in/Cache/dlpkg file (status 8) and installation failed with status 1. How to solve it? Please help me.
khairi, 09 Jan 2015my zenfone 5 always restarting..sometime stuck at asus logo..anybody can help.thanksrun wipe and erase data , check faq link : http://www.asus.com/support/FAQ/1006346
Suresh Nadar, 09 Jan 2015My ZF5 is running on 22.214.171.124, last 2 days im tring to update my new phone to 2.21, its not ... moreNever since you are from india too our phone support ww version
Tw is for Taiwan user
Suresh Nadar, 09 Jan 2015im very disappointed with the battery life, asus has to do something, morning the battery was ... morethe battery depends on your usage but if it losing that kind of battery life without using too much,then your battery might be having problem...
Suresh Nadar, 09 Jan 2015My ZF5 is running on 126.96.36.199, last 2 days im tring to update my new phone to 2.21, its not ... moreit is because your zenfone 5 have the latest version of software that used in next update...This might happen because you have updated it through play store..So,you dont need to download the firmware
Leizy, 09 Jan 2015Hi? I just bought a zenfone 5 16gb a couple of days ago. Before buying it, we are not allowede... morehi...the reason that you cant check the phone before purchase because the phone have been sealed with company sticker..so by breaking it,you might violate their return/exchange term..The front camera indeed 2mp and the internal is 16gb(if you add system memory,available memory etc,you will get 16gb)...btw,there is some way to determine whether you having a original phone..try check imei on phone and on box(If it same,then you having a legit one)..if you still not sure then try to do an ota update..if your phone legit,you will be able to do that.....