Obtained a Blackberry Bold 9900 in December 2011. Having used Blackberry's for +15 years.
Initially very good performance and spec, although battery life was never more than 36 hours.
However in late Jan, the keyboard started to give problems - with "symbols" appearing when a letter key pressed. Reset to factory status - but problem continued.
I'd taken out a Phones4U insurance @£9.99/month - called Phones4U, and their insurance. The store I went to were helpful - going through the factory reset procedure again - but then confirmed unit had to be returned to RIM (but via their own repair shop) as this was their internal procedure.
I asked if I could get a replacement phone - either as part of the warranty or under the Insurance scheme. As I was 10 days over the 28 days from date of purchase, Phones4U wouldn't provide a replacement & their own insurance also wouldn't provide a replacement.
Phone has now been away for 15 days & the latest estimate is for it to be returned to the shop in 6 days time - but this scheduled delivery date has already been shifted out by 5 days - in the last week.
Fortunately my old Blackberry Pearl is still functioning - otherwise I'd be looking at almost 30 days without a mobile phone.
Not happy with the fact the brand new Blackberry failed within 60 days - with no physical damage or obvious cause.
Also not happy with Phones4U, either their insurance (which doesn't cover replacements during repair periods - due to defective equipment) - nor their internal repair procedures, which insist on the phone being transported between various repair facilities needlessly.
Should have stuck with the B/Berry pearl - which hasn't let me down in almost 3 years!
Hi all. Had this device for a month and its amazing. Battery was lasting a day with heavy use and ofcourse on only 2G
All of a sudden now for a few days my battery just drains in 5 or 6 hours with the same settings on my device !!!
Anyone can help ?
hi there,my bold 9900 just stopped vibrating.please any solution?thanks.
Hi Guys, can any one assist as to how can i move the downloaded apps to the memory card?
I did agree that the battery was terrible, but trust me the new 18.104.22.1687 precisely detailed, that software update significantly increases battery life it did solve battery issues. And overall the best blackberry ever.. I had all the models of BB and my overall positive impression goes to this model.
I currently have a HTC wildfire s, I hate the battery and it glitches .. and the screen is to small is the blackberry bold 9900 better ?
The battery life sucks on this phone. I regret buying this phone as there is no point having a phone if it keeps on dying.
Just got my bold 9900 5 days ago to replasce my bold 2 (camera could not function) First excited but then confused cos no call logs displayed. After toying around with it, found out something to share. From Home Menu, select Application then select Option - scroll down to Call Management then choose Call Logs and List then set your choice...
Outstanding phone! I'm an INDIAN, got the phone near Mumbai! Mentioned this because the OS 7.1 hasn't been launched yet here, and the current 7.0 has its share of software glitches, which can be annoying, particularly on a bad day! ;)
So had to do a bit of a research and install the unofficial release of the OS 7.1 (22.214.171.124 to be precise)! And since I have installed this, the outstanding beauty gets even better! Minimum software glitches (though there still are few which are pretty manageable, which I guess will be eliminated in the just released 126.96.36.1997 which I will update soon) and superb performance- very smooth and great battery life! The battery life's better than the high-end Droids in the market!
All in all, the best Blackberry ever- drop-dead gorgeous, brilliant performance, a fabulous keypad, classy display and fantastic ergonomics!
j, 23 Feb 2012i am planning to buy this phone which i heard is the best one yet and im also new to blackberr... moreI've owned the Bold 9900 since it launched in August last year. It's been the best Blackberry I've ever owned (coming from an 8900 and 9700)! The keyboard is fantastic, rarely any lagging (except for when using photo editing apps) and is so thin and light! Have not had any issues with it, and I absolutely love this phone. The only draw back I've experienced is the lack of auto focus in the camera. My old BB's were great at capturing text (when you're on the run and have a bad memory like me), and this one just comes out in a blur. For faces and scenery it's been fine though. Hope this helps!
Love this phone! I came from an iPhone 4 and find this phone much nicer to use. Love the keyboard - even with my larger than usual thumbs haha. All round great phone!
i am planning to buy this phone which i heard is the best one yet and im also new to blackberry so i dont know what to expect. need some SENSIBLE opinion. no bashing just becuz u dont like blackberry. honesty is what im looking for.
Anonymous, 22 Feb 2012What services do blackberry users miss if they won't avail of a blackberry service plan? thank you!miss: BBM, email push, PIN messaging
Shosho, 17 Feb 2012The phone is cool but i need someone to help me. Whenever i receive incoming calls, it does no... moreyou need to get yout cell phone service provider to switch on "call display". Won't work otherwise.
What services do blackberry users miss if they won't avail of a blackberry service plan? thank you!
elsa8e, 20 Feb 2012Only one question - did Blackberry forget to load the Maps Application on the Bold 9900?There is a map application in the bold 9900. Only sad thing is the battery life!