The durable phone even when abused, I've had the phone for 1 year 4 months. The biggest downfall for me was the cell phone reception, I missed calls and texts have been slow. I even switched carriers and it made no difference. I would not buy this phone, you can get a better phone with Samsung for the same price.
1/Problem with this phone, when you use mobile , power off Instantaneous we replace with new battery make to it spacial but same problem, then you have to put it on charge to open and when start he will say Apps are being update 1 of 153?
we replace battery 2 times with new battery and make new software, but no useful,
2/very Heat screen.
where is solution?
I've had this phone for about a year and a half and its really starting to show its age, REALLY hope they release an immediate successor to this phone.
I have two of the BLU Pure XLs -- one gold (wife) and one gray (mine) -- coming on near two years now. No problems with either. For the price and times, it was a real flagship killer.
Unfortunately, BLU support was sub-optimal, and the phone model effectively abandoned, with no support at all now -- no parts and no repairs -- and no upgrades.
I'll still be using it to end of 2017, then I'll be looking for a new phone with all the new bells and whistles -- at a similar price point as the Pure XL.
Jimbob of Jonestown, 12 Feb 2017I've had this phone for a year now. It's really a nice device on paper that's tragically marre... moreTurn on tactile feedback (Settings > Sound & Vibration > Vibrate on Touch)-- then you'll get a small buzz on your fingertip when you hit the right spot on the screen.
The audio speakers on this phone is loud..very loud..and the software is great...totally worth the price. The camera is a bit slow due to 24mp..but front camera is clean as hell infact it is too clean..if you own one you would know what i'm talking about
I've had this phone for a year now. It's really a nice device on paper that's tragically marred by implementation.
The hardware keys are REALLY annoying because of the extremely small hit zones. I like having the shutter button, but it only works with the vanilla camera app.
The software is awful. Lots of junkware, the launcher is iPhone-esque garbage, and update support is non-existent. BLU pumps out like 50 phones a year, I was really hoping they would support this one better, but it seems it's one more to dump and run on. It just barely has root support working, and no existence of custom ROMs, which is sad, as they'd fix almost every major problem with this phone. Onscreen buttons, good launchers, and major software improvements.
There is Engrish in the ROM, and the settings app is incomprehensibly organized. The phone itself has really nice hardware the only thing I'd have asked is for a better camera. Images are inevitably fuzzy in indoor/dark settings, but it takes some really sharp ones in good lighting. The battery is huge, the screen beautiful, and the phone is by and large responsive.
Long term support is awful, and the software really needs some work. BLU is dependent on Gionee for supporting this phone, and Gionee does an awful job - evidently they did not bother getting a decent translator.
I'd pass on BLU given the chance. The phone had huge potential, but it's just not the right mix of Software/Hardware to justify the price. This phone here is an industrial diamond. Powerful, with potential, but ultimately rough and unpolished. Given MTK and BLU's models.... it will likely remain so, if the dev community can't hack something together (and it seems they can't.)
devorahf, 26 Nov 2016I seem to have lost signal with AT&T. I had this problem once before and had to send it ba... moreA new SIM card might work. I've had some issues with not receiving texts. I could send but not receive. I went to AT&T, replaced the SIM card and it was back to normal. You can also confirm your network settings are properly set. (can locate online)
Still Have it, only phone i ever saw that the price went up like 60% great phone i wish it had updates to make it smarter, but nice piece of Hardware.
I've had this phone for about 2 years. It's been a great phone. My bf had an Iphone and he loved the pics I took with it. He loved the loud sound of the speakers, the huge screen, the vibrant colours, the design. I have to say it's been my friend for longer than I expected. I've dropped it several times, the edges got dented :-( because I didn't use it with a case. That's a problem I found... the protective cases that were sold were simple or ugly or very few.
Also, I had an issue with the USB charging port. It stopped working cause the pins got broken. And it was literally impossible to find a new one. So I took it to a shop where the technicians were honest and professional and they solved the problem by soldering the port of another phone model. They adjusted it and it worked! They also secured it with some special tape and voilà! It looks like it worked out. However, I am disappointed with BLU cause they should distribute parts all over the world. I thought I was never going to have it on and working but it did!
The USB charging port probably got damaged little by little after I dropped it with the charger connected.
Apart from this, it's never given me big problems... just the normal things... So overall I gotta say it's a great phone!
Bought two of these, one is doing great (other than won't run external camera via OTG). The other started getting overheat messages and turning off. This one has been away for a month, with no answer in sight. It is starting to look like my wife will get a new phone and I will have thrown away $350 on her phone. Yet my phone is working great (other than I can't get it away from the wife....) My verdict, a really good phone with a great screen, but marketed by a company that has nice people, but is not able to provide timely service or updates....
I've had this phone for a full year. I live in the states and I'm on AT&T, and I've had ZERO issues with my service. Yes, this is a situation of you get what you pay for. I'll honestly admit I've had a few performance lags here and there, and quirks, but they're manageable and easy to live with. There would have to be some serious performance issues for me to warrant spending more than twice what this phone costs on LG, Samsung, or Apple, just for the peace of mind in knowing I have a "top tier" phone that is going to operate better than any phone out there. This is a $300 USD / Â€285 EUR phone. It's meant to be an affordable flagship device, so don't expect the best out there. Still worth every penny in my book. The only other phone that comes close for 2016 is the Axon 7 in my opinion.
I seem to have lost signal with AT&T. I had this problem once before and had to send it back to the manufacturer in Miami. Is there some way to get the signal back? I've rebooted a few times and changed a few settings, but then changed them back. Open to suggestions, definitely.
HR, 12 Oct 2016The BLU Pure XL is absolute crap. Got my phone Christmas morning 2015, 10 months later I have ... moreNot mine. Has been a pleasure since day one.
Reboot your phone more often. It does help the phone run more efficiently.
The BLU Pure XL is absolute crap. Got my phone Christmas morning 2015, 10 months later I have issue after issue. My phone will freeze and throw itself into a loop of turning on and off repeatedly until the battery finally dies, it has also started shutting down if I even as much as touch the phone. This phone was very well taken care of. Always have had a protective case on it, never dropped it or gotten it wet. For the price of this phone it is horrible. This phone will not last you 6 months. Stay away from BLU products.
It has a 6 months life time,same my previous phone -blue studio 5.5.Just dies after maximum one year.Such a shame because I really like this phone R I P.