Try pushing and holding the On/Off button for 20 seconds and then restart your phone.
Bisello, 02 Jun 2016Your phone is in bootloopmy phone Blu Life Pure XL keeps shutting down for no reason. I am told it is in Bootloop. How do I get it back to working properly?
Mine just keep shutting off and will not turn on unless its plugged in. No matter what i do it keeps shutting off even when the battery is 100%
I´m having a problem with mine after a mounth, the phone is always restarting and doesn´t even show the colored screen, only the white one saying BLU Bold Like Us powered by android. does anyone knows how to fix it or had the same problem???
kow_1979, 06 May 2016bought my blu pure xl from amazon december 2015. Picture quality excellent, very fast, i love ... moredid you found radio?
when you played 3d game you fell very high temp on your phone?
2 above i faced this problems and i can not solve it?
over all phone is good.
I have a Blu Pure XL and I use a 128GB MicroSD card inside (Patriot Class 10) and it recognizes it perfectly.
bought my blu pure xl from amazon december 2015. Picture quality excellent, very fast, i love this phone. The issue i am having now is after using for 4 mnths, the phone keeps turning off by itself as in it crashes if i am watching a video or playing a game or listening music. Whenever i charge it, it keeps giving me an error saing battery overheating. It Seems to be a battery issue. This was not the case before. Can someone help as i am gettng fustrated as minus this issue, this is an amazing phone.
Bob, 28 Mar 2016The radio is under the google folder on the home screen or you can go settings>apps>all ... moreis name is radio or other thing? cause i can n;t found it under google folder or in all apps!
Please let me know if there is a battery available to buy for my Blu Pure XL, i bought it from Amazon last month, and the battery is giving problem, every minute the phone turn off by itself, I am very impressed with the picture quality, storage etc however, this phone have battery issues, thanks
DS, 17 Mar 2016cant find radio....plz helpThe radio is under the google folder on the home screen or you can go settings>apps>all apps and scroll down until you see it