Anth0ny, 26 Jul 2017Day #55, July 25th. I have cancelled the UH OH protection claim. on July 5th I ordered a rep... moreBelated congratulations. Hope they don't process your $600 credit card. You have been incredibly patient.
Anth0ny, 13 Jul 2017Day 42.....
I got an email from HTC escalations department.
long story short, they were gett... moreDay #55, July 25th.
I have cancelled the UH OH protection claim.
on July 5th I ordered a replacement back on ebay (coming from China) for $75US
July 19th the replacement back arrived at my freight forwarding address in the United States
today it arrived for me in my country. it cost $6US to clear & $8US to be installed by a repair shop with a hot plate.
it was advertised as the Sapphire crystal glass version but I'm not going to try and scratch it to test it. :)
note: if I got the refurbished replacement from HTC USA, It would have cost about $56US to clear in my country from the freight forwarder (shipping and taxes) & about the same to send back the damaged phone to HTC USA from outside the US. (missed my window to have a friend get it into the US for free return shipping because HTC took to long to send a replacement.)
Now I have to wait for 24 hours to see if HTC has successfully cancelled my request.
Chris b, 25 Jul 2017If only HTC would make a one Max with today's specs!! Oooooo
the things from the ONE MAX I would want on the U Ultra to make me 100% happy with the U Ultra.
1. front facing speakers
2. metal body
3. IR blaster.
4. screen size 5.9" for the main screen (i still want the secondary screen too)
5. battery size.
so i'm more like 95% happy now
1% off for battery & IR blaster
1% off for screen size reduction
1% off for glass body
2% off for not having front facing speakers
scopio, 22 Jul 2017Thanks again AnthOny you've given me a lot of food for thought. None of your points really bot... moreO,
If it's sun viewing you are taking about SuperLCD 5 get plenty bright. Ask to see your friends U Ultra in the sun and see for your self, the U11 has the same screen.
The only problem you may have is if you wear polarized Shades. I've been told that you can't see the screen in landscape with them on. I don't know for sure because I don't wear polarized shades.
Anth0ny, 21 Jul 2017Scorpio to think about when deciding between the 2 1. how do you feel about on-screen naviga... moreThanks again AnthOny you've given me a lot of food for thought. None of your points really bother me although they all make sense. It may come down to the displays. The s8 is generally credited with the best display on the market and sunlight visibility is very important to me. I live in Australia and sometimes my s6 is difficult to read outdoors. But thanks for your time.
scorpio, 21 Jul 2017Ok. One of my friends has a U Ultra which he loves but I find too large dimensions wise. I hav... moreScorpio
to think about when deciding between the 2
1. how do you feel about on-screen navigation keys?
I for one don't like them. I hate that they disappear when in an app and you have to do an extra action to bring them back. this is what you going to have to deal with on the S8 and it is something you didn't have to do on the S6.
2. how do you feel about the new aspect ratio?
for apps that don't support it. they will look like they are on a 5" screen as the s8 is so narrow.
3. how do you feel about not being able to charge your phone & use corded headphones at the same time?
because you can't do that with the U11
scorpio, 21 Jul 2017Ok. One of my friends has a U Ultra which he loves but I find too large dimensions wise. I hav... moreif you are picking between the 2 and your are worried about the glass in a fall, I would say go with the U11. 3 youtube tech reviewers that I follow have already broken the front curve glass on their personal S8 from accidental drops in a sitting position.
coming out a car, sitting on the toilet and the 3rd didn't say.
not to mention there is no good tempered glass for the curved screens. the complaint is "it pops off in a fall or when putting on or taking off your case.
getting good tempered glass screen protectors for the U11 is not a problem.
also, you should try typing on that narrow s8 screen and see which phone is more comfortable for typing in portrait.
Anth0ny, 20 Jul 2017the U11 is a really nice phone but a 5.5" screen is not for me. I already compromised by losi... moreOk. One of my friends has a U Ultra which he loves but I find too large dimensions wise. I have an s6 which is due for upgrading soon and I'm torn between the s8 and the U11. I like the display on the s8 but not sure about the curved edges and glass body.
scorpio, 20 Jul 2017AnthOny have you considered the HTC U11.the U11 is a really nice phone but a 5.5" screen is not for me.
I already compromised by losing 0.2" when I got the U Ultra which is 5.7" when the ONE MAX I was using was 5.9"
losing 0.4" is a loss of way too much screen "area" for me. :-)
if there is a U Ultra next year with a 6" main + the secondary screen, with the features of the U11 I'll upgrade. but other than that, I'm not buying a new phone when my U Ultra works just fine. the broken back glass is not affecting performance or usability in a case.
xXENDER FREAKXx, 18 Jul 2017And fyi the top selling list for some of the months is
4. HUA... morebeing a top seller doesn't tell you anything about the in hand performance of a phone.
being a top seller is only good news for the manufacture and stockholders.
what do you get by saying "the phone I use is a top seller"??
And fyi the top selling list for some of the months is
No joke dudes
Lol until now I still think this HTC U ULTRA is still a disappointment. Mainly because of the price, lack of headphone jack and how badly it got when it is hands on with JerryRigEverything lol. So those people buying the sapphire glass with 128GB storage is a waste of money. Even when my country Singapore released this phone a few months ago it is not even on the top of the carrier best selling list when it is considered as a flagship, shameful HTC. Even my friends none of them used HTC, all of them mostly use IPHONE, Samsung and Sony. I used XPERIA XZ and I can say that this is already a good phone. So no point "chasing" this phone for those HTC fans. Get another better HTC phone if u are a fan of HTC
scorpio, 17 Jul 2017 What a disgraceful state of affairs. By the time you receive your replacement the phone will ... moreYes it is. It's Very shameful that a company as big as HTC could advertise something like Uh Oh protection and not have stock in place to honor it. This is why I am sharing my experience as this is not the only model phone they are doing this same none sense with.
The reasons am not flipping out is...
1. I expected something to go wrong, I just didn't know what. This is not the first time I have had problems with HTC RMA department.
2. Getting a refurbished phone is not my first option for a solution.
When I decided to buy from HTC direct I was under the impression that Uh Oh protection provided you with a "new" phone (that was my 1st option). a refurbished phone is like my 3rd acceptable option.
everything is still working on my phone and I put on a cheap vinyl skin to stop the flaking of the glass. I'll take about option 2 next week, if I do it.
Anth0ny, 13 Jul 2017Day 42..... I got an email from HTC escalations department. long story short, they were gett... more What a disgraceful state of affairs. By the time you receive your replacement the phone will have been superseded. Don't know how you've kept your cool.
Anth0ny, 04 Jul 2017Day 34....
I'm getting so fed-up of waiting on HTC for my replacement phone.
Anyone knows w... moreDay 42.....
I got an email from HTC escalations department.
long story short, they were getting in touch to let me know I was not forgotten & they still don't have a phone to give me and I just have to keep waiting.