What a useless phone. My son forgot his pass code and we aren't able to sign in using his gmail account and so the phone is garbage. There is no way of reaching the company since they won't accept my mobile number and I'm unable to find out my mei number because I can't get on the damn phone! Get an iPhone instead
Jaymz, 13 Aug 2012Having worked at a call centre that dealt strictly with cell phone issues, whenever a call cam... moreActually the problem is with the phone itself, I found out you have to have data enabled in order to send and receive picture messages. This phone is expecting you have a data plan I guess (Maybe that's how it is in Britain?).
jtrain1982, 06 Dec 2012Same issue. I can download pics and stuff off google, but get a "No Connection" when... moreI had this problem. You can fix this by browsing the google play store from the phones browser and logging into your google account. Just tell google play to send the app to your phone and it will work.
I've had problems with this phone ever since I turned it on. First it was how it performed, it lagged even on its pre-installed software. The phone hasn't been updated since 2011, INQ has abandoned supporting the phone for whatever reason despite supposedly they were supposed to update it to Android 2.3 from what I've heard. The phone gets progressively worse the longer you use it. 3 months into owning it, my phone would crash at random during calls, it fixed when I formatted it however.
The phone slowly also eats away at internal memory, it has very little so apps like Facebook can eat away at your internal memory until you get to 18MB left. This is when the phone just stop receiving text messages for whatever reason (texts are only a couple kilobytes each). You can't tell the phone to save the texts messages to the SD card either.
Now that I've had the phone for a year, I cannot do anything with it, I have no idea if it's a battery issue or the hardware itself is just dying as I have formatted it to try and fix it from this new problem I am experiencing with it. The phone now wont let me have the screen on for no longer than 3-5 minutes without the OS (I assume as least) crashing. All you get is a blank screen with the backlight still illuminated. Sometimes holding the on button again fixes this, but when it turns on it will say the battery is at 1% and shut right off again. However you can fix this by removing the battery for 30 seconds, turn it back on and presto! You have full battery (or whatever the charge was before it crashed) again!
So in conclusion, do not get this phone, especially if you're new to Android, this will probably scare you away as this phone is obviously made to not last as I'm sure INQ was hoping to bring more phones into Canada eventually to try and sway you to upgrade.
Now I have got a Samsung Galaxy Ace and it's WAY better, and can actually handle apps way better than the INQ Cloud Touch could.
after reading the comments i'm a little bit disappointed cause i'm planning to buy one but now i think i better not...
I've had mine for over a year. I love it. It's reliable, and handles all the apps.
jfo, 08 Jan 2013I had 3 of these phones and none lasted more than 2 weeks, the last phone wouldn't even turn o... moreI have also INQ cloud touch and now it can not be booted, It is just looping on its Q logo .....waste mobile
I had 3 of these phones and none lasted more than 2 weeks, the last phone wouldn't even turn on. Terrible phone in the end.
SNL, 25 Dec 2012Hi...this fone wont work for more than a yr..Coooooooool------!!!!!!!!!!!
Brett, 25 Nov 2012do not buy this phone, does not support adobe flash error no connection messages when using... morethe android operating system that this phone has stock does not support the play store so you have to upgrade, but you can just uninstall updates thru the settings then into manage apps then click on the play store icon and click uninstall updates.
Same issue. I can download pics and stuff off google, but get a "No Connection" when trying to get apps.
do not buy this phone, does not support adobe flash
error no connection messages when using application store. waste of money, waste of time. terrible battery
Ok, it's cheap and has features you wouldn't expect for the price. There is however a few HUGE catches. You CANNOT hard reset the phone if your android becomes corrupt. I was told this evening by their "support" (LOL) that this was for "security reasons". Even the MOST expensive android phones allow for a hard reset, including the Galaxy S3!! So what's the "security issue"?
This is when not being able to un-install pre-loaded apps which are "data hungry" becomes apparent. INQ it would appear are able to provide the "low price" because they are tied into contracts with these app providers. To put it another way, this is an apparent advertising phone, which they will give you NO support on, unless you send it away to ensure the advertising revenue continues.
Just awful. Rant over and a proper Android phone ordered.
If you're thinking of buying this..AVOID LIKE THE PLAGUE.