My experience with this phone is that the touch screen has frozen 1-2 times every day I've owned it regardless of what I do about it. You can't reboot the phone without the use of the touch screen, so instead you have to rip the back off the phone and remove the battery and then reboot it. And I have tried everything to fix it. I have owned it 6 months and it has frozen more than 200 times, beginning the very first day. I have also tried resetting the phone to factory settings. That also did not fix the problem but it did cause me to permanently lose the voice mail with the phone number of a customer that I needed to call back. I had "backed up" my data to the SD card and was careful not to check the box that the instructions said do not check, but restarting the phone after the factory reset nonetheless wiped out the backup data that was stored on the SD card. so that was a huge waste of time and effort.
I am not happy with the camera either. I knew from other reviewers before I bought it that it would be mediocre, but I mistakenly thought that would not be a big deal. It truly is. Who wants fuzzy pictures with lifeless colors for their memories? If you can't do a job right, why do it at all? If you can't take a worthwhile picture with your phone, why pay for a camera phone?
The phone does not receive data consistently. It works ok on wi-fi but if you are on data the page loads stall indefinitely sometimes. My husband's phone (a different brand) does not have that issue at all, in the same location. He always has fast data loads.
The phone comes with 16 Gb internal memory. That was a big selling point for me but the phone comes from the factory loaded up with nearly 8 GB of dozens of useless apps you can't get rid of. They are loaded in internal memory and you can't move them to the SD card. If you try to disable one you get an error message that you will cause some other app to misbehave. The phone freezes regularly whether you have all those useless apps enabled or not.
You are stuck in a relationship with Google. The phone is loaded with a LOT of Google apps whether you want them or not. They are not optional. You can disable them at the risk of making other apps misbehave, but you cannot delete them.
It comes loaded with all the big prying social media apps. I enabled the Facebook app and the next time I tried to upload just one single photo, the app unexpectedly uploaded every photo that was on my SD card, which was several dozen, and every video I had on the phone as well, as if I wanted to blaze through my bandwidth uploading private photos into the control of strangers. Once a photo uploads to Facebook it is impossible to remove. The only sure way to solve that problem was to disable the Facebook app.
Overall, this phone has been a perpetual disappointment. I've only owned it 6 months but I am at the end of my rope.
Phone Retail Guy, 17 Mar 2017Hey. If you are not receiving calls/texts, then it is in the phone settings or the actual serv... moreif sms/ or mms are not working
FOR SMS >
you can go to the settings/ general/ app/ texting app /storage and clear the data...
and also go settings/ networks/ more/mobile networks/ acces point names/ clike the 3 dots on the top right corner/ press reset to default
or talk to your provider and they can help you setup and apn (acces point names)
This is crazy, I've had the LG Stylo and that one could really take a beating. My niece tossed it from one side of the room to the other (multiple times I might add) it didn't break. She's was 22 months old. Moving on I bought the succersor, LG Stylo 2. And it broke the same week, I had a case on order, ironically it came the same day my broke. 😒 I'm glad I had 14 days to take it back to Bestbuy, and I did. I've started reading the specs on these phones & it seems like LG is getting away from the Gorilla glass in favor of all the 720 pixel blah blah. But seriously I don't need a phone that can't take a knock, I've got a noisy niece who likes to talk & take my phone. I don't need it. I've been considering the LG G3, it has everything I want and what I need, I'm just saying.
Rick russell, 07 Mar 2017The LG Stylo 2 has only 16gigs storage. Very bad idea considering all phones needs minimum 32g... moreHey. If you are not receiving calls/texts, then it is in the phone settings or the actual service provider is having issues. Most likely the latter. As a guy that is in Retail Sales for phones and phone plans, I have not had any customers complain about the Stylo 2. It is also the same phone that I carry every day. Check your Access Point Name (APN) settings, and if they are correct, then contact your phone provider.
Well i can't download movies off websites. It always goes to play instead of download
Karl, 05 Mar 2017Doesnt support 5 ghz network. Only 2.4Mine is on 5ghz now
No name, 24 Feb 2017I have had the exact same problem and it sucks. I also don't get texts sometimes and same prob... moreThe LG Stylo 2 has only 16gigs storage. Very bad idea considering all phones needs minimum 32gigs.
When the storage is full the text and visual voice are blocked out.
Very bad idea.
So you need a 32gig memory stick to transfer all photos and movies.
Im with metro pcs. They are the best unlimited data available and no throttling. But they hardly have a single clue about repair.
I have had this phone since December had it upgraded to latest firmware same day I got it. This phone is nice for the price I got this on promotion from verizon for free with that being said I have had difficulty with talking to people on the phone or over my car Bluetooth. I still think this phone will hold up the 2 years but I don't know what shape it will be in.
I use my phone for the GPS capabilities for my job I drive for a living I think the battery life kind of sucks when it comes to using the phone for directions I have had to buy another battery for this phone because I can make it through a day with minimal use IE only using it when I get calls and texts. I purchased a backup battery because when you use the phone it will give you 6-8 hours on a charge then it's bye bye phone hello uncertainty I used this phone to get directions from buffalo to Camden and back I started off on the backup battery and 50 percent 3 hours there the battery was completely drained popped in oem battery 3 hours later 50% I like the phone my suggestion buy an extra battery you can get one on Amazon for like $15 shipped and no tax
Anonymous, 26 Feb 2017Same thing with mineHave you ever shut the phone down,and restarted it? All the processes running in background will slow ad eventually freeze anything & all phones.
Jeremy, 29 Dec 2016Who buys electronics outright without a warranty though?Lots of people don't buy overpriced "insurance". Why pay $50 to insure a $100 phone? By time deductible kicks in, $29.95 net "profit".
Now if you're talking about fresh $650phone, economics different.
I upgraded mine to 7.0 it messed up until I uninstalled Google Play services and reinstalled other than that I love this phone very quick
Anonymous, 17 Feb 2017The phone is garbage my phone has been messing up since day one I have been back and forth to ... moreI have had the exact same problem and it sucks. I also don't get texts sometimes and same problem that they can't fix it. I hate this phone so much.
What the hell is with this new update. Now theres no Google play store and anything that was supported by Google play is gone or won't work. I couldn't even get my uber app to work so that I could get home faster since I gotta wake up so damn early. Seriously irritated. Especially since I bought an app yesterday that isn't supported on my phone now because of this update