I had bought the Micromax Canvas Knight on the day it was launched.The delivery too was prompt and while unboxing the phone i was really impressed at the overall look and feel of the phone. It does look like a mix between the Sony Xperia and the iphone.
But thats where the feel good factor ended!!
After inserting the Sim and making the first call i realised the phone had a defective speaker.I couldnt make calls from my brand new phone. So as any concerned user i call the service centre and they tell me it will be replaced ,but upon going there i am told they have a seven day policy to replace phones and since i had come after that it wont be replaced.I am asked to leave my new phone that would now be sent to the factory to be repaired.
Now let me tell about the service centre (malviya nagar) .When i entered the shady looking centre ,one customer was already arguing loudly with the service centre employee and they were at the brink of coming to blows!!!!
I ignored it thinking it was a one off case but to my amazement in the next 2 hours that i spent there i saw numerous such cases with customers literally pleading for their phones to be returned even if not repaired ,but just give them their phones.Ohh btw micromax does not provide replacement phones for phones given for repair .If you dont believe me, please visit micromax's page on FB and linkedin .You might find a few of the numerous complaints made by me too.
Finally i decided not to hand over my phone and somehow get the head office to call this service centre so that my phone is repaired in a single visit since it was a minor issue.
Now when i visited the second time, the same service centre,same angry customers but somehow my phone was repaired.On being handed my repaired phone i promptly checked it ,made a few calls and lastly asked the micromax's employee to show that it was charging properly.
I was shocked to find that my two week old phone ,newly repaired phone, now wasnt charging properly .The employee said the IC was short and he didnt have the parts for it.
he noted the IMEI numbers and said ill be called when the parts arrive.Its been over a month and i am still waiting a call!!
If you want a cheap copy ,want to experience extreme frustration and anger while dealing with rude employees please buy this phone ,otherwise please please please dont go for a micromax.
PS : This phone has no good quality body covers available or scratch guards ,just pathetic !
This phone is rarely get in open market and not avail in Micromax website too. Is this a failure one? Is the MMX stopped this production?
Shall I purchase or not, in big confusion, and that too, its online purchasing, means what is the guarantee of good delivery, also service centre also not much in pune, hey is somebody from pune has MMX A350...?
Romanch1, 02 May 2014Received Canvas Knight after a long long wait but totally worth it... Brilliant phone brillia... moreits very poor mobile becouse premium is veru highr but another cell phones to same as is not good so i would u like to dont purchase becouse your money was lost
AMIT GOEL, 01 May 2014this mobile is hang up & reboot automkatically customare care not give any response for this pMy mmx turbo was having the same problem.If you take it to mmx service centre within 10 days of purchase and ask them for DOA LETTER they will replace it in few days.otherwise u will have to ask for a job sheet for its repairing.
Received Canvas Knight after a long long wait but totally worth it...
Brilliant phone brilliant design brilliant performance
Just one heating problem, but that too not that much...
Dont pay attention to negative rumours
Just go ahead & buy it!!!
You will not be disappointed :)
Anonymous, 02 May 2014Which one is better canvas knight or gionee elife e7? Plzz tell me guys.....gionee e7
Which one is better canvas knight or gionee elife e7? Plzz tell me guys.....
is Micromax Knight runs Amazing Spider Man and Tekkan Games, i this the Canvas Knight it can't run bigger games (Gameloft)
i am in kolkata,its available in kolkata,pls pls pls pls pls pls reply urgent,pls pls,
canvas knight is awesome..initially i was disappointed by the camera bcoz it was clicking the pictures on 6 pixel setting....thanx to my hubby he gave a luk at d settings and made it to its real 16 pixel and then it giving gud picture clarity by defocusing d background...it just has one demerit dat is heat up factor but its worthless in front of its other specifications.thanx to my hubby he suggested it...love u aati..
this mobile is hang up & reboot automkatically customare care not give any response for this p
i think get this mobile but now this time unstsfite micromax service or camera becuse ihave alredy a micr mobile so frnd pls suggst me what i do
Vaibhs, 01 May 2014Where can i buy this canvas knight?? You can buy it from micromaxestore at 19999/-.When u click on buy it will show out of stock (change no. to 2 nd place order then click on back and again change no. to 1 nd)place order. Website:http://micromaxestore.com/deta...gn=Smartprix
can anyone tell me should i buy this phone or not...im going to go to college very soon....so if not this suggest any other phone under 20,000...plzz?