I'm currently on my third Turbo "Boo" 2. All three have quit charging. The one I have now was working fine until the latest update. After the 7.0 downgrade, it will barely charge on the so called high speed chargers. With the prices​ we pay on Verizon, I'm very upset with their quality and support. Sprint here I come.
Anonymous, 18 Apr 2017This is the 4th one I've had. It stops charging!!! A couple of them within 2 weeks. I am 45 ye... moreI feel your pain man. I have had 3 replacement phone as well. Same issue it just stops charging. Motorola says since Verizon has replaced it everytime i may not be getting a goog phone returned, they say they have a better return process. Honestly, I think they are trying to wait the warranties out so they can wash their hands of the turbo 2 phones.
I say this as I just spent $400 to pay off my droid turbo 2, and im now typing this on samsung galaxy s8+
My Motorola Droid Z keeps powering off by itself and then I won't be able to turn it back on for another hour or so. The moto logo with the blue background pops up like it's about to start powering on, but then it turns black again. I haven't been able to turn my phone back on for the past two days. There has been two times when the phone actually turns on but right as it does, literally seconds after turning back on, before I can even unlock the phone, the screen turns black again like it powered off. Then the whole process repeats. I have done a factory reset four times and the problem hasn't gone away. And for about 95% of the time when it powers off randomly, the battery percentage has been over 30%. Is anyone having this problem with their Moto Droid Z powering off like this?
Very powerful phone, nice display. Much features with quality. Am really enjoying the nougat version. Thanks to Motorola, but my only problem with this phone is, though with a strong battery but not as expected.
Sami, 04 Mar 2017Couple of days before nougat update notify in my droid turbo 2 .but now its vanish and say you... moreMine updated fine but theres nothing new about nougat except the split app screen whats lef its exactly the same as the marshmallow didnt noticed any improvements so if u cant update dont bother about it u arent missing anything special
Working pretty fine here never had any problems with it and im also still using my moto defy they are both great phones motorola really got it right
I liked the Turbo 2 until my speaker started having problems. After trying several restarts, setting adjustments, etc., I removed the cell from the case and discovered that the back of the cell (the textured backing) is separating/pulling away from the front. When I pinch that area (on the bottom right when looking at the screen), the sound works just fine, but when I let go and the back pulls away, the sound cuts out. I've never dropped or damaged my cell in any way. Wondering if this is a common problem. Guessing I need to replace it.
This is the 4th one I've had. It stops charging!!! A couple of them within 2 weeks. I am 45 years old and not rough on phones at all. Never dropped it, use hands free Bluetooth​in the car and don't talk while charging and still have this problem. I have always had foods and love Motorola's but this has been a nightmare of a phone!!!
88888, 13 Mar 2017Omg!! Thanks everyone for the reviews! I thought I was alone with having the worst nightmare w... moreSince I know that the vast majority of people only post to complain, I thought Id put in a positive review. I'm happy with my DT2. This is actually my second one. Yeah, the first one got really buggy, but only AFTER i repeatedly beat the crap out of it (on accident, but still)! I wonder if that's going on with others? I'm reasonable enough to know that if a phone gets dropped as much as my last one did (with no case), it's going to have issues.
I did a design refresh (something I was grateful that motorola let me do), and now have a new DT2 (in a case), several months in, working great.
I think of it as a Volvo: not very sexy, but powerful, durable, and super functional. I'm not really sure when I'll bother upgrading next. My phone just works.
Anonymous, 31 Mar 2017My Droid turbo 2 constantly turns off on its own and needs to be plugged in to turn back on a... moreI'm in Verizon store now. On my 4th phone in less than a year. Verizon agreed to give me an upgrade but Motorola sent same POC. When I spoke with Motorola, then were rude and pretty much said too bad! Never Motorola again!
Skip this phone. It's one of the biggest disappointments I've ever used for a phone. The predecessor, Droid Turbo 1, is actually superior in every way to this. I've owned most of the the Droid Razr/Maxx/Turbo phones since 2011, and this is the "turd in the punch bowl". Battery life is mediocre despite a very large battery. Performance is choppy and sometimes the phone will freeze for 5 or 6 seconds and then catch up. The stock keyboard will temporarily freeze and catch up when typing. Switching between apps would be slow at times. On occasion, I would lose WiFi and have to reboot the phone to get a connection. I didn't even play games or install any resource-intense apps on this. I used it to browse web sites, Youtube, listen to music, text. Basic stuff that was easily handled by phones from years ago, yet this thing had problems. I finally put it out of my misery yesterday and got a replacement phone. I may be done with Motorola for the foreseeable future.
I have had droids going back to the X. When new, the Turbo 2 was a super phone. After 18 months, not so much. Battery goes dead even in airplane mode. Apps constantly freeze. USB port is shot and will not communicate with a PC. Touch screen can take a minute to respond. I am just so sick. I have a headache!
Anonymous, 31 Mar 2017My Droid turbo 2 constantly turns off on its own and needs to be plugged in to turn back on a... moreI had this same shit happen to me about 5 months ago. It would be 100% charged and id go to open anything and it would shut off. Id have to connect charger to have it turn back on, eventually that stopped working to the point of not even turning on.. verizons shitty service wouldnt let me get a refurb and motorola said I had to speak to verizon. So all in all ive been paying for a phone the last 6 months that doesnt even work
My Droid Turbo 2 is the worst phone I've ever had. I have been a loyal Droid user but no more. This phone is supposed to have great battery life but it only lasts about a half day and I'm on my 2nd one as they had to replace my first. I have a green line going down the side of the screen that I got for no reason. The charging port breaks easily and my phone freezes up frequently. This is a pretty junk phone and probably the worst smartphone I've ever had. As soon as my contract is up I'm going to go with the Pixel or possibly an iPhone. The Droid Turbo was a much much better phone than this. This phone is pathetic.
aj--Update:, 20 Mar 2017Well the thought of mine being the only one to keep working is slowing slipping away. My keyb... moreMy Droid turbo 2 constantly turns off on its own and needs to be plugged in to turn back on and sometimes to just turn back off again within seconds.. took it to Verizon and it died at least 10 times in the first two minutes, right in front of the rep.. he told me there's nothing I can do but keep getting refurbished replacements until I get a good one..
I think with as many issues as this phone has, someone needs to take legal action.. this is no cheap phone and trading brand new phones for refurbs is bull..
I bought it brand new and when I sent my old one in it had the issue with the charging port not charging.. now I'm stuck with a phone that constantly dies.. I have to carry a battery pack around just in case I need to make a call and it dies.. .. $800+ for a POS phone that isn't properly refurbed and as many issues as this has.. I don't think we should have to pay for the service since I really spent the last 9 months just trying to keep this phone on...
Well the thought of mine being the only one to keep working is slowing slipping away. My keyboard hardly works anymore. It glitches so bad that I can get 10 letters typed in before its gone and another 1 minute of trying to get it back. Ugh! I can't answer this phone anymore, my apps are always shutting on me for no reason and even to open them is a chore. My phone will charge up to 100% then it dies so fast. I can take if off the charger and let it set for 20 minutes and will look at it and its already down to 84%. How when I didn't even do anything with it?? I hate this phone.
My husbands phone is another story. After my first post, he's had two more replacements. Too glitchly. So the phone company finally sent him a different brand. Way better. My daughters phone glitches so bad too but atleast she can use it more then I can. I can see needing to get her another one in the near future. I'm about ready to go online and just order a different phone and give these back!
If you like having a working phone...do not go with this one.
I would not buy the Droid Turbo 2. Myself, my daughter, my husband and two close friends have this phone. Out of all 5 mine is the only one that hasn't been replaced. My husbands has been replaced twice and so has my daughters. All for the same issue. The charging port stops working. I like the phone but honestly if I would have known this issue I would have went with something else.
88888, 13 Mar 2017Omg!! Thanks everyone for the reviews! I thought I was alone with having the worst nightmare w... moreJust because you said Pokemon Go, puts you in the WHO CARES what you think area...
Smart Phones are for people smart enough to use them, if you put them in the hands of a child... well you get this!!
Motorola keep doin what you do!!
Murex, 15 Mar 2017It's a great phone. I don't have any problem with battery, screen ....etc. Minded.How many millions of copies being made?A few must die...Remember what happened to Note 7...1000 euros phone...Withdrawn from sale after a few months.
Motorola Droid Turbo II is the best phone that Motorola has ever done...and all haters can kiss my M logo!
88888, 13 Mar 2017Omg!! Thanks everyone for the reviews! I thought I was alone with having the worst nightmare w... moreI will so agree with you. I can't get a new one for another year and this one won't charge past 56%. It also dies at 30%. I have one app on there I will use besides messaging and that's it. What a junk phone! It also has a red or even green line going through the side. It will not charge with a regular charger. I use a charging pad but even that won't work. What a joke!!!!