Anonymous, 25 Nov 2012kone tec. who ever thought of getting this phone is the best person for otis ever.Otis thought they should keep a level playing field, we're using them now too.
hi5, 28 Jan 2013We have a lot of ES400 in our company and they suck..
BUT, with this new firmware they got a... moreThanks hi5 for your notice about the firmware update. I cannot tell if it's fixing anything yet, but I have begun to update our units.
We have a few users running the latest firmware (OS 05.02.23145 / OEM Ver 02.41.0400) whose screen goes black almost immediately after they dial the phone. They DO NOT have the phone up to their ear (which covers the sensor and purposely blacks out the screen). I cannot replicate the issue and am hoping someone else has experienced it and has some advice.
We've already tried the following;
START / SETTINGS / POWER / ADVANCED / change the On battery power option to 5 minutes
START / SETTINGS / SYSTEM / BACKLIGHT & KEYLIGHT / Backlight timeout 3 minutes
This has not helped. I'm sure there's a fix somewhere, but I don't know what it is.
Cap, 17 Mar 2013Are they fitted with a tracker to enable my company to spy?funny thing happened, i couldnt find the handheld so i called it. while it was still ringing i could hear my voice as i was talking to someone over the loudspeaker of the handheld. i called it from other phones and it did the same thing.
Anonymous, 25 Nov 2012kone tec. who ever thought of getting this phone is the best person for otis ever.Iam a Kone tech in Atlanta . Man o live this is POS. Thanks kone we spend more time with these phones than Doing our Job.
We have a lot of ES400 in our company and they suck..
BUT, with this new firmware they got a lot better.
Read the changelog. Tons of fixes.
All of what has been previously mentioned is true. One other point deserves mention. Even though it doesn't function as a PDA, a wallis talkie, a phone, an instant message device, or camera, the GPS works perfectly.
This is the absolute worst phone ever!! Work gave it to me. Never any signal. You have to use speaker option because if you put it to your ear the disconnect bar is right there and you will get a dial tone. Very user unfriendly
Elev8r Man, 22 Oct 2012Now on my second one, in the first month! We didn't realize how good we had it with our Nextel... morekone tec. who ever thought of getting this phone is the best person for otis ever.
OMG I had this POS
Worst phone ever
Sounds like a phone from the 80s
Or Tiin cans with string
volume what volume it's up all the way still can't here it
The dally reboots
The constant pull the battery to fix whatever
The lock up S
The crap OS
SHOULD I GO ON.
To sum it all up
just crap !!!
Look else ware
my work gave me this phone a coupld of months ago and I would have to say hands down this is the most tragically inept phone i have ever used
I don't know if it is the hardware or the windows mobile OS that's loaded on it but i think anyone who tries to sell this phone should hang their heads in shame
Ginger SL., 09 Nov 2012Help, help my touchscreen doesn´t work anymore!!!First try hard-resetting the phone or a full OS reinstall (flash).
If that yields no results, go to a phone repair shop and have them check if the ribbon cable that links the touch and the MB if intact or is loose.
If you are sure that the touch is broken it is really easy and cheap to have it replaced. I have replaced mine (the phone felt and the touch was damaged) for less than 30 Euro.
Kone dark leader , 10 Aug 2012That's a great question Now on my second one, in the first month! We didn't realize how good we had it with our Nextel's. The camera on the first quit, no internet connection, cannot receive callouts, and no PTT, which is so weak it's not even worth the trouble, not to mention trying to talk on the phone in a machine room on speaker phone! It's the Kone way, when we have a system and it works lets change it!
Very poor product. Antenna has a short range, I get dropped calls constantly because it doesn't seem like it has enough range to switch between cell towers seamlessly, the phone randomly turns off its antenna, usually at night. The phone turns off the bluetooth also randomly, so when I get in my vehicle and want to use handsfree I have to go in and turn the blutooth back on. I have a problem where the keyboard has a delay between typing and displaying what I type (that can't be fixed, I have to reimage my phone). The touchscreen is clunky and not very accurate. I never use the scanner. Businesses beware when buying this product. You will cause much frustration for your employees.