I am also facing the same problem, my phone is also unable to transfer file from Internal/microsd to OTG pendrive. Please share the technique if somebody has been able to resolve this issue.
farooq29, 13 Oct 2016i had ordered moto e3 power, through flipkart. its on the way, i wanted to know that is the p... moreplease cancel the order and go for moto g4 play which is available on amazon.
or else try redmi 3s. , but better avoid this first mediatek moto phone.
Omkar...Omky, 13 Oct 2016I have not faced any problem. After Nexus 5 (rooted & custom ROM/kernel user) e3 power is ... moreHave you been living under a rock? Motorola has refused to update Moto E3 Power to Android 7.0
Omkar...Omky, 13 Oct 2016I have not faced any problem. After Nexus 5 (rooted & custom ROM/kernel user) e3 power is ... moreYou aren't facing the OTG issue! Have you checked if you can copy files to and from using OTG?
And have you found any methord to root the device?
Sonal1234, 13 Oct 2016I have received this product 2 days ago. It was a good exchange offer . But i got disappointed... moreI have not faced any problem. After Nexus 5 (rooted & custom ROM/kernel user) e3 power is secondary device. Fully satisfied customer.
Charged 100% in 2.5 hrs, 4G, Volte calling working fine... battery is superb, camera also good. OTG works fine. No heating issue.
Headphone is avg but justified in this price.
Even though processor mediatek, it works smooth, fast, no lag (set animation 0.5x).
Mediatek MT6735P launched in 2015, where as Qualcomm sd 410 too old 2014 yr SOC, MT6735P beaten 410 in all benchmark studies.
In this price range all phone comes with 410, comparatively this phone is better & will get nougat update soon as it's pure Android OS.
If anyone is getting faulty piece, get it replaced.
This is really value for money in this segment.
Sonal1234, 13 Oct 2016But flipkart told me that only the price i have payed with debit card will be sent to my accou... moreAfter reading your replies and contacting flipkart's customer care service on twitter, i was told that yes the money will be added as flipkart gift voucher. The earlier given information to me was wrong. Pathetic e-commerce website this.
About the replacement. They have scheduled a technical visit for the 15th of October. The technician will check and then they will either replace the phone if is in stock or refund the amount with the exchange amount as flipkart voucher.
farooq29, 13 Oct 2016i had ordered moto e3 power, through flipkart. its on the way, i wanted to know that is the p... moreIt depends on what you want to do with mobile.
If you are power user with lots of heavy graphic intensive usage, this phone is not for you. It doesn't have finger print scanner, no compass.
If you are looking for basic functions of calling, messages, emails then it's a good choice.
i had ordered moto e3 power, through flipkart. its on the way, i wanted to know that is the phone is good or not ??? so that i can cancel my order. plz reply fast........
Shameer 1112004, 13 Oct 2016Better we should avoid Lenovo and Motorola phones in future. Go 4 Redmi You are right .. 😊 Thanks
Sonal1234, 13 Oct 2016Will it only restart the phone or erase all the data ? Please tell i want to confirm .Its just reboot and not factory reset, do it
Sonal1234, 13 Oct 2016Hope i should have read your opinion before ordering moto e3 . Better we should avoid Lenovo and Motorola phones in future.
Go 4 Redmi
shameer111, 11 Oct 2016Hold power + volume up buttons for 3 secs to restartWill it only restart the phone or erase all the data ? Please tell i want to confirm .
shameer111, 13 Oct 2016Thanks for the clarity answerBut flipkart told me that only the price i have payed with debit card will be sent to my account and the price of old phone will be added to the gift voucher of flipkart account .
Sonal1234, 13 Oct 2016I have received this product 2 days ago. It was a good exchange offer . But i got disappointed... moreIs there anyone having such problems ? Please tell me if these problems are solved ...
I have received this product 2 days ago. It was a good exchange offer . But i got disappointed after getting this phone. This is a very narrow sized phone . And even if it is 5 inch but still it looks like very tiny phone and the home button back button sensors are also with in the screen of 5 inches which makes it lookeven more small.
This is even not a match to moto g 2nd gen phone and moto E(the only moto phones i have seen). And a low quality phone with low quality earphone. The processor is very slow and often it takes much time to slide the page down.
I got a fautly set in which the charging can not be done. Even if i swt it to charge it shows that phone is charging but not a single percent of charge increases. This phone is unable to receive or make calls as it has no sim connectivity.
Flipkart customer care told me that the product is unavailable for which they will refund me and the price of old phone will be sent to my flipkart account as a gift voucher. But again they changed decision and placed a replacement order without my knowledge.
I am simply fadded up with moto e3 and also flipkart. Moto e3 is also having otg problem that you can't copy any file from usb pendrive to phone or sd card memory . You will need to store the contents of pendrive to google drive only. And this problem does not seem to be resolved.
Don't know how such a big shopping app of india can promote this like produc though any other shopping apps don't even mension about this product .
Simply made a mistake by choosing this one and will never ever recomend anyone to buy this.
And if one will think these features are good at this price then a straigt no. What to do with the 8 mp camera and a wonderful selfie camera if the basic featured are not good in this phone. If u want to get good camera quality then buy this . But still you won't be able to play heavy games .
This phone showed problem from first day and it would be better if refund would be done in stead of a replacement.
Laksh, 13 Oct 2016I have tried resetting the phone. It didn't make a difference. Also I flashed the stock IMG fi... moreValid points you mentioned, but still am confused how it works after restart :-)
So did Flipkart accept replacement for this otg issue?
What about volume control level, is it ok for you?
shameer111, 13 Oct 2016OTG issue :
If its a hardware problem , it won't be rectified after the restart , but thing... moreI have tried resetting the phone. It didn't make a difference. Also I flashed the stock IMG file from moto that too made no difference.
Also if it a software bug howcome some phones have it and some don't? I've tried flashing, resetting and almost everything the problem still persists. But in some phones this issue isn't there so obviously it has to be a hardware fault.