My phone has had bad internet connection and Bluetooth doesn't work. Also, the battery is dying much faster and the phone seems to always be really hot. Love the phone but this last update I had I believe on the 6th is frustrating.
Samsung update Galaxy 6 is a mess, cannot answer my calls, phone rings, caller cannot hear me, how to get this fixed? Manufacturer causes obsolescence and distrust in their product. Need immediate resolution for repair.
My phone won't start,it only keeps rebooting.Factory reset also hasn't helped.
This issue started after I did the newest update last night.Please help.
This issue is getting onto my nerves
After the most recent update,the phone is a mess.It is constantly restarting,but not even reaching the homepage before it goes back to switching off.
The phone is heating up to some other level.
Is this issue going to fix anyway.If there is solution,Please help.
Can't access anything.
After the last update which, in my case, coincided with the Windows 10 update, I cant get a proper sync of my calendar. Entries are duplicated and triplicated, and the sync doesn't ever quite complete despite getting to 100% - a message comes up that says the sync could not be completed due to an error. It's getting rather irritating and I hope someone takes notice and fixes it.
After the last update, a couple days ago, my home button doesn't work anymore. Will there be a patch to fix it or is there a way i can do it?
Kelly, 25 Nov 2016Worst update ever!!! My phone restarts on its own. I'll be on 1 app and it will freeze and shu... moreSame thing is happening to me after the newest software update. I cant use my thumb print anymore bc it says thumb print scanner isn't working. I'll get on apps and they will freeze for like 5 seconds. It's ridiculous
For some reason, I cannot seem to unlock my Samsung Galaxy S6 Edge Plus device with my fingerprint anymore. It always asks for my secondary unlocking method even though it only said it would require it only after restarting or after 24 hours of inactivity. Not that big a problem but it is inconvenient.
Kelly, 25 Nov 2016Worst update ever!!! My phone restarts on its own. I'll be on 1 app and it will freeze and shu... moreHi kelly, i had the same exact issue on my s2 three years ago. A month later my phone completely died on me. Never started again.
The only way to have these phones charge properly, and be used albeit limited, is to restart the phone in safe mode. It will charge normally, hold a charge, and not get hot etc. Samsung....this isn't going to help your sales. It's also suspicious how it happened after most of us are out of our warranty periods, though, this is a software problem.
Anyway, when is the patch going to be out??? Hope this helps all. To activate Safe Mode, power off your phone. Press and hold the power button as well as the volume down button. Hope this helps.
Apettey, 11 Nov 2016I'm so glad i looked this up, everyone was telling me not to do the update. I've been postponi... moreSame glad i never updated ... disapointed samsung ... never had other smart phones ... would like to stay brand loyal but not with these issues
After this update, callers can no longer here me but my microphone is working perfectly fine on other apps
Samsung S6 after Nov 24 update, charging is slow and USB connection for transferring files failure on PC and phone is not recognizing the USB used for transferring data. Please resolve and address this issue at the earliest as its rendering the phone useless.
Worst update ever!!! My phone restarts on its own. I'll be on 1 app and it will freeze and shut off. Pretty p.o.ed about this stupid update. I even factory reset my phone and it still does it. They need to fix this now!!!!
my s6, kept wanting to split screens .
and for heavens sake, please! get that meassage," att, will sync ur contacts , when on mobile data!!!!" i have been interrupted on crucial pages, lost them, makes me furious. please fix.
thank , very much.
devoted att persom.
person , 11 Nov 2016mine is the same and I want to be able to facetime my friends In marshmallow (At least on AT&THE >I don't know about others) They added video calling. Basically FaceTime. But it doesn't cross with Iphones so....ya
Normally I would wait for the update to read reviews. Unfortunately I was half asleep when I accept it this time. BIG MISTAKE! Phone charging is slower than the norm, it now freezes, and also it resets on it own a couple of times throughout the day. We pay too much for phones as well as the bill to be having these kinds of problems.
Apettey, 11 Nov 2016I'm so glad i looked this up, everyone was telling me not to do the update. I've been postponi... moreHi, i am in the same situation. about 1 month ago i received a firmware update for my s6 edge but after reading this forum i'm scared tu install it. more than that, befor this update i got another one but after updating it the battery life is worst. should i update it?