kp11, 13 Jul 2016hey where we send the email tell me bro i semd the mail to asus against marshmallow update fo... moreType this one Google now.. Asus email support.. it will automatically take you to the Asus customer support email.. then you can send emails
If this is the way Asus treating their customer, who spent considerable amount of money after believe in them, trust me, we won't recommend asus phones 2 any other. We'll always mention the drawbacks of like, battery draining OS, useless inbuilt apps, bad camera, low screen to body ratio, etc...
We were keeping hopes that intel + asus would come up with energy preserving phone with there OS + processor. Both intel and Asus suck at it.
Arbaz Hossain, 12 Jul 2016Guys..I have sent Kore than 12 emails to Asus last month they responded saying that they are s... morehey where we send the email tell me bro i semd the mail to asus against marshmallow update for zenfone 2
Those who are regretting for purchasing the zenfone.. remember that you are not the only one.. the problem is happening because of the Intel processor.. what all we guys want is a successful software update.. plz have patients and send them emails..
Guys..I have sent Kore than 12 emails to Asus last month they responded saying that they are still working on it.. I sent so much of emails maybe a senior member responded (MR. Kenny) he said that I will get the update by the first week of July..which has passed.. I am sending continuously.. you guys also send email..
when we get android m update., are you lying to your customers, lots of brands give our valuable response for customer but ASUS don't give single dot response for our customer,
now ASUS customer getting feel we made a mistake through buying ASUS phones or tablets there no response, and they are willing to cheat and fooling our customers...
I have updated to marshmallow my Asus 2 (550ML) and now its useless. nothing is working. call drop prob, netwrk prob, hanging prob... handset is just like dummy. fk off Asus
Maybe asus should replace our zenfone 2 phones,make a worldwide refund, because zenfone 2 phone now are useless anymore even pokemon go wont support zenfone 2,because of its INTEL SuCk processor which also abondoning zenfone 2,. We should appeal to this what is this wasting money? They said its a flagship phone, then theyl just abondon it, asus and intel should be blame for this! We want refund!
Now July 11th and still no update or news. Very poor marketing effort.
Asus please, just have the courtesy to update when I can expect this update.
Android 7 (Nougat) is already out and I don't have six as promised.
Great phone but the OS could use some help. They need to sell a COMPLETELY open phone. NO locking of any sort so that the user can delete and damn thing they want. kinda a factory "rooted" phone. I know literally hundreds of people that would snap that up.
Not a great PR for anyone thinking of upgrading to a newer ASUS phone in the future. ASUS packed their phone with top end hardware and features at a decent price to tempt people over from the big brands. The last piece of the jigsaw would have been a hefty reccommendation from people who bought their flagship. That has now been lost, as we are all disappointed and frustrated. Back to Samsung or HTC we go...!
When can we expect the update? I'm from Philippines and until today, we do not have the update. I don't wanna try manual update as it might mess up my phone.
Anonymous, 02 Jul 2016when release Marshmallow for asus zenfone 2 ze551mlWhen release marshmallow for Zenfone ze 551 ml
still waiting for this update in india. i m checking every day to my system update but still i could not see any system update in my mobile phone.
today 4 july and this post is poted by gsmarena on june 13.
r u sure with news??
Bloody useless ASUS..... Please if anyone is planning to buy asus, don't buy Asus phones..... Don't buy Asus phones / laptops / tablets / computers / watch
You get the idea. Your expensive piece of hardware will be obsolete in no time.
We are July 1st. Nine months after android m release and my ze551ml do not have it yet. I had a nexus 4 and it kept getting updates 3 years after release and on the first week of any new android release. So for sure my next phone will be a nexus. Wtf is wrong with asus they sold me a phone for 400$ and they are unable or unwilling to provides updates
I am totally disappointed with asus, not because it is a bad phone because it is not but it is the second product that I have asus and not updated
Couple of months ago i read that it ASUS would be releasing 5.1.....for ZE551ML Now, they are bluffing that M would be released in Q2..... Q2 was over yesterday...... Bloody useless ASUS..... Please if anyone is planning to buy asus, don't buy Asus phones..... Don't buy Asus phones
There was a notice from ASUS last week, saying the update will be a later date "from Q2". So I assume that means anytime after Q2.
This has been the second time that Asus has abandoned a product that I have purchased. I bought an Asus Cube about 18 months ago and was told by Best Buy that Asus would be updating it to Android 4 to support Android TV. I am still waiting. Good hardware but poor service. I will be advising my customers to avoid Asus.