Automatic Rupp is surveyors Samsung sold 2.5 million notes Evans they surveyed 1200 people which is less than half a percent of total users using Note 7 obviously this is an apple apple promotion to switch to Apple and Samsung also we need to serve a 2.5 million people to know if they will turn off Samsung not 1200 people that live in the USA which is applebees uses
No this is not correct!! I still love Samsung. Believe me, even if they release Note 7 I will go and get it. Note 7 and their products are real value for money though they have kept the price high recently... Compared with Pixel XL and iPhone 7 plus, Note 7 (of course battery issues need to be sorted out) far far superior.
After the release of a new flagship, people may say: Wow, give it another chance...
I am definitely no Samsung fan as hate the release of so so so many models all looking the same. You just get lost in it all. But, I admire their professional response to this problem even though it should never have happened given the rush to market. Hope they recover.
i can testify that 100% of my friends who used s3 never ever wanted to go samsung..but thats the galaxy s series...currently no other phone comes close to note 7..and thats imo not because of computing power but the s-pen...the surface pen and apple pencil fail miserably at the productivity of the s-pen..i was hoping samsung will release a surface competitor tablet convertible with the spen..so i can finally ditch my old laptop...
an honorable mention to xperia z ultra..that had a pencil(as in your regular pencil) recognition...
Going to Huawei sorry Samsung buy you have alot of smartphones and you ruined the best smartphone this year. It shows they just greedy and not focus on flagship smartphones that almost killed so many people because of the note 7 incidents. Life is more important than a phone
Amoi M. Burnal, 14 Oct 2016Other smartphones are just copycat of Samsung's.I disagree
Failure is part of life and what I really appreciate is Samsung's response after all this Note7 fiasco. I'm sure they have learned a lesson and will work over it. I am all for Samsung again.
I love my note 4. I feel its a corporate battle and a inside thing thats why note 7 failed. Roll back. Redesign and use previews generation battery. It worked well. Win some of the lost 40persent users back.
They should switch to Xiaomi, Huawei, Sony, ZTE and Meizu. Or just wait for Nokia's next big thing.
er.rohit, 14 Oct 2016Thay all 40% will come back when Samsung will release it's next flagship smartphone with Stylus.Yes, this survey only from US. Do the survey here and I bet 80% sticking to Samsung.
The loss of customers is not directly caused by the failure of Note 7 alone. Most likely, Samsung released many models and insufficient effort for its flagship models such as poor software support and quality control. Honestly, it is very hard for Note's owners to find other brands because of S Pen and AMOLED display.
Samsung should be considering reduce the number of models and take more effort toward its flagship models (better software support and QC).
The fact that people really think Samsung is dead because of this is sad, it shows how emotional people are. Use your heads, the Note 7 has zero real competition, when the 8 drops it will sale with a vengeance...duh
I think that survey was done by the people who conspired in note 7 fire incidents
aggelos7, 14 Oct 2016There is no way this can be true.loyalty to a brand is in our dna.my needs because of this fai... moreSamsung have no brand loyalty. They only have performance and reliability.
When that is no more.. people just flock away... leaving just a few angry flameboys... uhh fanboys.
You know the world does not revolve around the Americans. 40% from America is such a small value compared to the users world wide.