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Apple addresses complaints over iPhone 5 camera issue

08 October, 2012 | Read the news | Post your comment
Apple addresses complaints over iPhone 5 camera issue - read the full textEver since the iPhone 5 went on sale, some of the users have been complaining about the purple haze seen when a bright light source is just visible in the frame. Apple has finally responded to these complaints on their support website, saying that the purple haze seen in the iPhone 5 camera...

 

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> In reply to Mr. Mumbaki @ 2012-10-08 12:30 from BwWV - click to readYou don't have an iPhone 5.

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  • 2012-10-08 12:45
  • Mx@E

Non issue your still gonna buy it anyway cause its an iPhone move on :p

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  • 2012-10-08 12:32
  • LK3J

Now, Apple is insulting its customers again by indirectly saying that people don't know how to take pictures just like it insulted its customers when there was a problem with antenna by saying " you are holding the phone wrong". I think Apple customers don't have any self respect. Apple has never admitted its mistakes and has always blamed its customers for the problems.

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  • 2012-10-08 12:32
  • 0g1R

> In reply to Anonymous @ 2012-10-08 12:23 from PG5Y - click to readDude...dont even bring up the home automation talk....if its anyone that can do that good its samsung not apple. Apple has a TV...thats one appliance.

Samsung has the SmartTV, fridge, stove, washing machine etc.

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  • 2012-10-08 12:32
  • 8yUM

> In reply to Rindom @ 2012-10-08 12:24 from LgdR - click to readThis is true, however it's important to distinguish between real problems and non-issues. Antennagate was a real issue for some. Scuff gate for example, is a non issue, as aluminum scratches. However, scratched iPhones out of the box is a real issue, and unacceptable to iPhone users, so those phones should be replaced no questions asked.

Purple haze unfortunately is a non-issue, as has been debunked by many photography sites already. Maybe due to high expectations etc, who knows, some users never realized purple haze existed before, but because it was on iPhone 5 they all got into a frenzy. Sites have shown already how it was on iPhone 4S and iPhone 4 and on other smartphones and even point and shoot cameras,

All in all, if it's a real issue, even iPhone fans would be angry, after all, aren't we the ones using it? Why would an Android person need to be more concerned? Lol.

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  • 2012-10-08 12:31
  • PG5Y

q: my iphone 5 is chipping striaght out of the box.why?
apple: this is normal.

q:the battery of my iphone 5 does not get a full charge and it is straight out of the box.
apple: this is normal.

q:the camera of my iphone 5 gives a purple haze to pictures.why?
apple:this is normal

q:wow..so purchasing an overpriced faulty phone is normal?
apple:this is normal because it is apple.

  • Reply
  • 2012-10-08 12:30
  • BwWV

> In reply to [deleted post]Ahahahaahahahahhhhahahhahhah joke of the day, good one.


Too bad its true though.

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  • 2012-10-08 12:29
  • 8yUM

> In reply to jlees2000 @ 2012-10-08 12:10 from Mx@E - click to readThen how does anyone know about these issues as well? Anyways, a quick answer to your question - Hype is a doubleedged sword. Take that and add the arrogance of the company, you'll get every little problem published.

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  • 2012-10-08 12:24
  • LgdR

and everytime iphone has showing bad, people like you still trying to praise their ass.

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  • 2012-10-08 12:24
  • sxrX

> In reply to Sir Awesome @ 2012-10-08 12:07 from sydQ - click to readIronically:

iPhone's are pretty
They are fast
They have nice customized A6 engines
Small size make them comfortable to hold
Lastly, a survey actually found iPhone users more likely to get laid than Android users.

Thanks for your comment, I didn't realize how I accidentally chose a great example with the Lamborghini.

The computer statement holds, think about it, the iPhone (and most smartphones today) is an incredible computer, loaded with sensors like accelerometers, compass, GPS, which makes it an incredible 'brain' which you can do incredible things with. Home automation for example are already using iPhone and iPads as the CPU to simply plug in and it controls your home appliances. Lockitron now allows automatic locking and unlocking of your house using the iPhone and it alerts you when people open your door or even knock.

These things can be done on Android as well, but the beauty of iPhone is in its single design every year, making it easy for gadget makers to cater to the WHOLE market in one shot. Not so easy on the Android market, hence the fragmented Eco-system.

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  • 2012-10-08 12:23
  • PG5Y

love how we only ever hear about iphone problems. never hear about blackberrys white screen of death or nokia just turning off and refusing to turn back on. or samsungs pattern unlock not allowing users back into their phones. atleast the iphone problems dont affect users data. which is one of the most important things on the phone

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  • 2012-10-08 12:10
  • Mx@E

I think this issue is normal.. --"

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  • 2012-10-08 12:09
  • uEAi

> In reply to Anonymous @ 2012-10-08 12:04 from PG5Y - click to readLamborghinis are pretty.
And they drive fast.
And they have nice engine revs.
Plus they are comfortable.
Get you girls.

>"the iPhone is like a computer in your hand, that people can endlessly customize"
Lol'd.

  • Reply
  • 2012-10-08 12:07
  • sydQ

> In reply to Apple vs Samsung @ 2012-10-08 11:43 from YTaR - click to readThe truth is, so many people buy iPhones for many reasons.

The device itself has a nice timeless design, it performs well, with optimized OS, and a huge choice of apps, as well as being a leader in gaming. So some people buy based on it being able to do what they want it to do.

Some buy it for its perceived image. Perception is reality as some say, a Lamborghini may be a huge waste of money when you look at its mileage usage, but if people desire it, then it's desirable.

Others buy it for specific reasons, the iPhone is like a computer in your hand, that people can endlessly customize, because it has a huge accessories market (this is made possible because iPhone is only one design per year, so there is less variation), so someone can have a pink plastic iPhone. Another can have a steel Lunatik Taktik iPhone.

Countless of other reasons, but the iPhone is designed with the Apple philosophy in mind, technology must be invisible, that is why the design tends to be very minimalist if, it is so that you can make of it whatever you want, customize it with accessories, have your own unique set of apps, and you are also comfortable in knowing that your model will stay current until the next year, when a new iPhone comes out. Also, your phone will probably support the latest OS for the next three years.

So, how to generalize iPhone users? Simply not possible.

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  • 2012-10-08 12:04
  • PG5Y

iphone lost it when they lost Steve.J
I think lumia 920 will take over iphone in fame
the phone is already better than iphone 5 in every way all they need to do is get more apps, which knowing Microsoft they will, hopefully

  • Reply
  • 2012-10-08 12:02
  • pT7y

Apple's Explanation can be summed up to

YOUR HOLDING IT WRONG

if the outcry goes on further, they'll increase the strength of the reality distortion field and say this

ALL BRIGHT LIGHT SOURCES ARE PURPLE IN COLOUR, YOUR EYES HAVE IT WRONG

and then all the apple fanbois will bow to this and swallow it like a universal truth

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  • 2012-10-08 12:00
  • rq0D

well, they will fix all these craps on the iphone 5s :)
I think I'm getting lumia 920 or note 2 as my next device and will keep the iphone 4s as 2nd phone

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  • 2012-10-08 11:53
  • gIy}

> In reply to TheNeighbor @ 2012-10-08 11:42 from v0qJ - click to readCasually lying doesn't make it any closer to the truth. iPhone's have generally come out roughly a year apart. As far as I know, it is Samsung who has the habit of changing features every few months, introducing a great phone, then when introducing regional variants, quietly downgrade features.

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  • 2012-10-08 11:49
  • PG5Y

> In reply to Orange @ 2012-10-08 11:36 from UimT - click to readDidn't you read the article? So many other articles have shown this to be normal and not actually a "problem". In fact it was probably drummed up by Apple haters as usual every year after an iPhone launch.

When iPhone 4 came with a glass body (more scratch resistant), some Android genius decided to do a drop test, and it's ALL OVER the Internet. When iPhone 5 demolished SGS3 in more than 3 videos now, suddenly why so quiet? Why no constant "SGS3 shatters cheap plastic!!!!" all over?

Suddenly it became scuffgate (people now realizing there were only few unites, possibly because of initial production), mapgate (now good reports coming out, vector maps extremely efficient, automatic caching saves double info of Google maps offline feature, although data set requires improvement), and now purple haze lol.

Review after review pour praise on the iPhone 5. The haters are going to stay the same and will continue to hate based on some misguided ideal. To the others, choose what suits you best, like it buy it, don't like it buy something else.

  • Reply
  • 2012-10-08 11:46
  • PG5Y

Solution is not to use iPhone at all....

  • Reply
  • 2012-10-08 11:45
  • bJAB

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