News - Reader comments

Samsung acknowledges Galaxy S III sudden death, fix is on the way

03 January, 2013 | Read the news | Post your comment
Samsung acknowledges Galaxy S III sudden death, fix is on the way - read the full textThroughout the last two months we've received numerous reports of Galaxy S III smartphones dying unexpectedly, usually overnight. Luckily those users who have experienced this trouble got their Galaxy S III quickly repaired (with replaced motherboards) or replaced altogether by Samsung. Samsung...


Sort by:

was installing a custom raw and it fail and i press the rest botten by mistake and the phone won't come on can u plz help me !!!!!!! ( galaxy s3 t-mobile )

  • Reply
  • 2015-01-04 20:33
  • RvM4

Im in a small island in the south pacific called Tonga. There are no reps here for Samsung so how could I get my phone fixed........ Any great Ideas out there? Love to hear it.

  • Reply
  • 2014-04-24 04:59
  • PEqw
  • samasung galaxy sIII
  • Report
  • Rating0

my phone just died just like the others while it was
getting charged overnight!!!
its around 1 year old!! sent an email to Samsung but
they want a purchase date which i do not have as it was
a gift....can anyone help?

  • Reply
  • 2013-10-09 12:20
  • 32NK


I have this problem with my SGS3 now.. its turning ON & OFF.. like every second. It will turn ON the Off.. the ON & off...
I can even scroll anything.. ON & Off every second! i have been using this for a year. Bought it w Globe!!

PLS HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!

freakin' worried!

  • Reply
  • 2013-09-03 15:30
  • t7Lk

I am faced with the sae problem, charged my phone overnight, used it briefly in the morning and the phone is completely dead. It is a massive incovenience.

  • Reply
  • 2013-07-22 10:52
  • xv4G

my galaxy s3 just sudden death today without no reason after fully charged and happened in a few minutes, can service centre in china fix it?

  • Reply
  • 2013-07-06 14:33
  • uWi5

I have the same problem with my galaxy grand, after al not so grand I would say...

  • Reply
  • 2013-06-29 04:48
  • tDBx

I have the same problem with my galaxy grand, after al not so grand I would say...

  • Reply
  • 2013-06-29 04:44
  • tDBx

> In reply to Labib @ 2013-06-03 13:28 from 2CYV - click to readi m also from ph buyed from aus but made in vietnam.ithas died.its motherboard is not working.its cost too much.3rd class.

  • Reply
  • 2013-06-20 22:26
  • 2Cdq

I just lost my GS3. I am in Bangladesh and I got my GS3 from Vietnam. So, Samsung Sux

  • Reply
  • 2013-06-03 13:28
  • 2CYV

Have the same problem, put the phone on overnight charge. Tried to use it in the morning and was completely dead. Have borrowed my partners Galaxy S3 in the mean time until I find a fix for this phone. Its around 11 months old. Phone is still under warranty as it was purchased in the UK. Worry facts for samsung I reckon if this is happening on the regular basis as it seems so.

  • Reply
  • 2013-05-19 10:59
  • m5BJ

when the fix is ready !!!!

  • Reply
  • 2013-05-09 16:28
  • S9h9

My S3 died about 3 weeks ago as well and I am in the UK, I was shopping in the mall suddenly it reset and went blank when i tried to restart it would just go to the screen with galaxy siii and later even that stopped, Took it to carphone warehouse the the morons are saying liquid damage despite the phone never having any liquid splashed or immersed. will speak to samsung directly, should have done that before.

  • Reply
  • 2013-04-13 22:38
  • m9La

We (in UK) has received another update after 4.1.2 which did not upgrade the version nor the features, but this has apparently fixed the issue. Confirmed by one of my colleagues who had effected from this issue.

  • Reply
  • 2013-03-04 21:38
  • nxGm

Hi, Samsung galaxy S3 died suddenly last night in middle of a call. I got this device 7 months ago when I upgraded my contract. The phone was really good in terms of features, speed and performance only battery was an issue as it use to drain out quickly. But very disappointing, I was prepared to get an iPhone but, friends convinced to S3 and this is what happened. I was recommending others but, no more I hope my problem gets sorted very disappointing another friend mine had same issue few months ago.......ohhhhhh

  • Reply
  • 2013-02-26 16:09
  • 3G8q

I have just had the same problem with the repair centre refusing to repair my s3 after sudden death but after a long 3 months of complaining my phone is now being replaced

  • Reply
  • 2013-02-16 18:23
  • pJkT

I experienced sudden death issue for my phone Samsung Galaxy S III GT-I9300. I called Samsung support in USA. They said International versions are not supported in USA, warranty is not valid for the sets purchased on ebay and amazon according to Samsung support.

  • Reply
  • 2013-02-14 06:59
  • Yehk

buy this phone or not?????

  • Reply
  • 2013-02-08 10:38
  • dMBY

The guys in my local Telstra store told me they couldn't do anything about the sudden death my phone had experienced, even though they acknowledged that the problem was in fact the main board. Apparently because the screen has a 10mm crack in the top left hand corner the warranty is void for any and all future problems regardless of whether its a known issue.

The last time I called them about a problem with my S3 ejecting the micro SD card over and over they told me it was a problem for Samsung to fix and to call them instead. Id only had the phone for about eight weeks at this point.

Apple replaced my last faulty phone on the spot. No questions asked. Now that is service. The grass isn't always greener on the other side.

  • Reply
  • 2013-02-04 12:10
  • tASN

My s3 experienced sudden death after a short call one afternoon. I've always had iPhones since they came out apart from 2 galaxy s's I had the s2 which went faulty and I ended up back with apple. Now I have a dead samsung s3. I'll leave you to work out the rest! Once a phone shop for car phones, not to mention brands, have fixed this s3 it will be going straight on an online auction. Samsung a have failed me too many times. At least iPhones get swapped straight away. Top quality top after sales service.

  • Reply
  • 2013-01-29 16:15
  • SgvH

Note: Sponsored advertising links are in green.