Its been 2yrs still shut down happens and no sulotion done by sony! Bad company sony!
Anonymous, 09 Jun 2016I just replied to a wrong person. So.... If you rooted and have working recovery... Plug you... moreHi i have asimilar situation with my z1 it died suddenly. I have tried to reboot but it's not working, I have connect to a pc but Sony companion cannot find any phone connected.
Mariyan, 05 Jun 2016Mine is dead for over 2 months now and doesn't start up at all/. Red light sometimes shows whe... moreI just replied to a wrong person. So....
If you rooted and have working recovery...
Plug your phone to charge,hold power and volume+ till vibrates 3 times then let it boot. If you get to a Sony logo screen,either you wait if it boots fully or as soon as the logo appears and phone vibrates once you hold volume- green led will change to purple and you enter recovery,where you can flash your rom again. If you have no root and recovery then: power and volume+ for reset,let it boot. If it doesnt then download pc companion to your computer and follow instructions. If your phone seems cant connect with usb,post again i keep an eye on this site.
Hannah , 05 Jun 2016My Sony Xperia z3 will charge load the start up screen then crash turn off and do the whole th... moreIf your phone is rooted and has recovery do the next: plug the charger to your phone,hold power and volume+ till the phone vibrating three times...it will then restart. If you get to the Sony logo screen,either you wait if phone starts or hold volume- to enter into recovery,then you can flash your rom again. If you have no root-recovery,then try power and volume+ to do reset and see if phone starts,if is not then you have to download Pc Companion to your computer,connect phone and follow instuctions.
My sony Xperia Z phone had a sudden death at battery 23%. Suddenly I noticed green and yellow lining appearing on screen. In the long run, it is dead now.I kept on trying to get it on. Nothing comes in my favor. What should be done to get it on .........Plz help me anyone in such a situation.
Anonymous, 07 Jun 2016Hi Guys, I have a Sony xperia Z1 and last night my phone randomly decided to shut off complet... moreMy Sony M4 Aqua did the same, was sent out under warranty through my provider and just learned even Sony cannot repair and they are replacing. The phone is nice when it works but the service and support from Sony leave too much to be desired, they have had the phone for 24 days now, only today told me it would be replaced but still cannot even tell me when my new phone will be shipped. At this point it will be at least a month before I see my Sony phone again. If your phone has suffered the same and you have paid it off already I would switch to a brand that actually supports thier product.
I have a Sony xperia Z1 and last night my phone randomly decided to shut off completely with almost 50% battery left. About an hour after it went off I held the power button down and the phone vibrated then the Sony start up screen appeared but went blank again. I tried charging the phone but it didn't even seem to acknowledge it was connected to anything though every so often the led light flashed red. I have tried the various button combos you can press (power+ volume up, volume down) but with no luck, I've also tried connecting to my pc and pressing the red reset button by the sim but nothing seems to work. Can anyone help please?! Thanks!
My Sony Xperia z3 will charge load the start up screen then crash turn off and do the whole thing over and over can anyone help me as I can't loose the stuff on my phone thank you
Mine is dead for over 2 months now and doesn't start up at all/. Red light sometimes shows when charger is plugged while holding the power button.
Otherwise tried all the holding combinations but nothing.
Please, if someone finds a solution share...
my Xperia z got a problem two days back I can't hear when am calling someone. I have to put it in loud speaker to tok someone I have called. I really need help cause I just can't lose my phone just like that
I think it's because of the recent 5.1.1 update .. phone charges but doesn't wake up ... tried repairing with PC companion but no luck .... I think sony intentionally gave a malicious update which bricked all old phones so ppl buy a new one !!!! no sony ... sure gonna buy one but not sony... not anymore ... xperia z still have enough power to compete against all the modern phones .. besides my phone looks like a new one as I used it carefully ... why do I need to buy a new one then??
Sony xperia z5 less than 6 months old. In the last 3 weeks it had frozen and rebooted twice and in the last week had lost 4 mins compared to pc/sat nav clock. Today when it had 80%+ of charge it vibrated for longer than normal and died. It was roasting hot, plugging it into various chargers did nothing, reset button did nothing, power and plus volume got three vibrations then nothing and it's been a paperweight since. Had I known about the chance of sudden death I would never have bought a Sony.
My xperia z3 died today, I think it overheated and the charge port is now knackered.... Luckily we have a magnetic charger as back up and it's charging again....
My Sony Xperia Z5 premium dual that I bought in January won't turn on. I have tried every tip I found online but no luck. Please what should I do? I have only been using the phone for four months now. Please help!!!!
After watching multiple reviews on YouTube, I opted for a Z3+. I purchased the phone @ $442 (in Kenya based on 102 exchange rate) on 24/02/2016 from a local store here and since then everything seemed to work fine. Xperia Updates, the Marshmallow OS, Frequently used Apps, New Apps... You name it.
Until after 39 Days, after 10am in the morning in the office and after using an app to scan a document (which I did hundreds of times before on the same phone). The phone just went DEAD. Power button, volume buttons.. Nothing worked! After pressing them multiple times for more than 2 minutes at a time on each interval. The damn thing didn't even Vibrate or show any sign of life. To fix the phone, whatever multiple blog sites said.. I did, whatever YouTube demonstrated to do.. including the tiny yellow switch in the SIM compartment, I did but to no improvement.
At the end, when I plugged the phone into a USB port of my PC, I got the message "USB Device has malfunctioned." So I couldn't use that Xperia Companion App to reset the entire OS and loose all my data which was referred to the "Last Option".
Pissed off that the phone was my ONLY daily driver, I had to return it for repair and had to retort to some backup Chinese backup which I had laying around. I'm told to wait for 1 week while it's undergoing repair but seriously even if I do get the same replacement or the phone back in a working condition, I am just going to resell it. SONY PHONES ARE CRAP!
I have a Sony Xperia Z and recently it's been crashing randomly, but mainly when I use Snapchat. Today it has crashed over 5 times, and keeps coming up with "Optimising application x of xxx" then continues to crash after its finished loading. Getting extremely frustrated with this now- can someone help me please? :(
My Z3 died like others here. I have put it to charge and I have tried on button with volume and phone vibrates 3 times the red light flashes. Then I have left it for charging. I will check after a while.
Nikkixxx, 19 Feb 2016My boyfriend has been using his Sony Xperia z3 for over a year now and yesterday it just sudde... moreMy z3 died just like everyone else. Tried on button with volume and phone vibrates 3 times the red light flashes twice then green then nothing. Tried to charge it overnight but same no response.
Finally done only thing possible and replaced battery and as soon as new battery was connected it charged fine with red light staying on before turning to green. Seems like the battery was so low that it could not recover itself. Unit was just over 2 years old and would have expected the battery to last a lot longer than that.