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Samsung SIM-locking its droids made after July to home regions

27 September, 2013 | Read the news | Post your comment
Samsung SIM-locking its droids made after July to home regions - read the full textUpdate: Samsung's official Swiss Facebook account has stepped in with some information regarding the locking issue. According to the official source, a European SIM-locked Galaxy Note 3 could be used outside of Europe (thus become unlocked) as long as you activate it with a European SIM card first....


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> In reply to jer @ 2013-12-23 06:20 from 0BRi - click to readWhat is the is in India. Bought from Saudi.

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  • 2015-06-22 08:40
  • u7Gp

MOST disappointing of all is that I bought a Samsung Galaxy A3oof DUOS thinking that I could put my saudi sim on slot 1 & my india roaming sim on slot 2 - and the bent policy of sim-locking by Samsung rejects my roaming sim on slot 2.

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  • 2015-02-27 17:46
  • gFy8

> In reply to Sandeep @ 2014-02-19 07:56 from PBxK - click to readnot work my samxung in saudiarabia

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  • 2014-04-29 17:01
  • 44rF

I'm facing this challenge, if we have a phone with region lock and we are travelling to a country which not on the list what we have to do? Need to purchase another phone? Please understand the world is getting smaller for the people so please withdraw such foolish policies which will reduce your popularity.
I'm one among the fans of Samsung and we expect a change in your region lock policy.

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  • 2014-02-19 07:56
  • PBxK

MOST disappointing of all is that I bought a Samsung Galaxy S4 Mini DUOS thinking that I could put my Qatar sim on slot 1 & my roaming sim on slot 2 - and the bent policy of sim-locking by Samsung rejects my roaming sim on slot 2.

I was even willing to pay $40 to buy the unlock code but was told that the unlock code is not available!

So I am gonna try to research a few more tricks to unlock it and if I still fail, REALLY I am gonna hammer this phone to pieces (even if it still works for local sims) out of spite for such people (yes, SAMSUNG I am sure is run by people, not robots (although it appears as such)).

Goodbye Samsung, you've become too big headed for most consumers (even to the loyal ones) it seems and I believe that I am not alone feeling like this.

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  • 2014-01-18 11:07
  • JFD5

It worked for me :)

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  • 2013-12-23 18:37
  • JaiY

Statement of Samsung is NOT TRUE AT ALL!!!

I recently bought an S4 here in SAUDI ARABIA which is region locked in Middle East. When i first activated my phone, i used a sim card from philippines and no doubt it is locked and asking for a code.

My friend who also bought same phone as mine, inserted a sim card produced here in saudi when he first activated his phone. I asked him to try my roaming sim (Philippine Sim card), and unfortunately, it also asked for an unlock code.

so, how is that samsung??

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  • 2013-12-23 06:20
  • 0BRi

I was seconds away from buying the Note 3 when the sales guy casually mentioned this to me. Excuse me? This immediately went from being my phone of choice to being 100% out of the question.

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  • 2013-12-14 12:56
  • myKI

I was going to buy the Galaxy S4 next week but due to these news I think I m going for something else.. Sorry samsung, you disappointed a lot of loyal customers

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  • 2013-11-17 10:26
  • SrpQ

Guys!!!! Despite of all untrue statments from Samsung the Galaxy Note3 is region locked as was already stated by many users!!! We bought 2 Note3-s (full price no provider binding) in Vienna Austria and started up with 3/Orange cards. In the shop we were told by Samsung representative that the phones were not locked. We tried then with cards from India and Dubai, and in both cases both phones were asking for unlock code. That's it! Both phones went back to the shop for full refound. The same 2 cards were working fine in all Galaxy S3-s we have. Shame Samsung to cheat costomers!!!

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  • 2013-10-11 14:49
  • EjmY

Bye Bye Samsung ... :-(

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  • 2013-10-08 21:35
  • JxdA

> In reply to Kaln0x @ 2013-10-03 05:26 from LxJd - click to readBut they are not told us that they have a blacklist for the sim card. PEople in XDA find out about this.

Samsung say something else and they say it would working if you follow them method or go to the Service Center.

BUT it is not WORKING

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  • 2013-10-03 14:25
  • naW9

So like you said earlier, the EU sims have a blacklist with asian region sims on it.

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  • 2013-10-03 05:26
  • LxJd

> In reply to Anonymous @ 2013-10-03 01:21 from iyU0 - click to readit is very disappointing samsung go in this direction. im sure they adopt this idea so mobile company have more incentive to sell more region locked samsung mobiles to make more money on roaming. of course samsung benefit from this. that's all there is to it.

another thing is the talk of activation is deliberately misleading information announced publicly or leaked in some way. there is no activation procedure... simply the mobile is region locked and will work with a sim from that region. if it works in other region that doesn't mean it was activated... just means samsung has not yet black listed the network for some reason and may block it anytime in the future

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  • 2013-10-03 02:39
  • pm%0

EU model activated with netherland sim later does not work with thai sim [url][/ur­l]

EU model bought and activated in UK later does not work with egypt sim during vacation forcing costly roaming charges [url][/ur­l]

EU model bought and activated in germany does not work with thai sim in thailand during travel [url][/ur­l]

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  • 2013-10-03 01:21
  • iyU0

> In reply to Onweel2 @ 2013-10-02 18:51 from naW9 - click to readLike someone said earlier, Those regions are blacklisted against UK region note 3.

Luckily I'm buying the american region note 3. That shouldn't be a problem since I live in the caribbean.

Amazon already has it for an extremely better price compered to my home price. With a notice clearly stating they are selling the american region one. I would be saving around 150 USD, which is almost 1000 TTD.

My cousin who lives in the UK(holborn) bought his uk region note 3 there and used an O2 sim card to activate it. He came down here and swapped from the uk O2 carrier sim to the caribbean(trinidad and tobago) bmobile carrier sim and it works.

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  • 2013-10-02 23:10
  • LxJd

there is no such thing as activation. that is the source of confusion by all. it is disinfo by samsung. activation does not exist. those phones are region locked. period. some networks work outside the region because its not black listed by samsung for now.. otherwise assume the phone is region locked

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  • 2013-10-02 22:39
  • jaJ4

And this the comment form CLOVE UK

"Josh Bethell says:

October 2, 2013 at 1:48 pm

A quick thank you from everyone at Clove for the level of understanding in this comment thread and the odd customer testimony too!

This is undoubtedly a huge frustration sure weve lost sales which no business enjoys; however its the confusion and extra work this has caused which compounds things. There have been industry mutterings reported by some news sites that this type of behaviour could be in the works from major manufacturers. It is pretty upsetting though that it was not communicated to us and other retailers fully until the procedure was finalised, orders had been placed and stock arrived.

We hate disappointing our customers, which in this case weve had to do many times over by cancelling and refunding orders, in some cases to long standing and valued international clients.

By the end of this week we should have a definitive update on the situation. We sent a Note 3 to offsite colleague Wardy in Thailand last week. He activated this there with a UK SIM. He could roam on the UK SIM but could not use his local Thai SIM, seeing the unlock SIM screen before he could proceed.

We have since sent UK activated handsets to a few choice customers this week, on the basis that they can return them if they do not work with their local SIMs. These customers are in regions that include Africa, North America and the Middle East.

Regardless of information from Samsung or anecdotes on forums and other blogs, we are conducting our own research on this, at our own costs, to cover all the bases.

Especially now we are also beginning to see other Samsung devices (new stock of the S4 & S4 Mini) with the same restrictions and warning stickers on the packaging. We want to be 100% certain of the message we give out to anyone wanting to purchase a new Samsung device and provide any support we can to legitimate international clients
You can see that he being test already what Samsung say is not correct.

  • Reply
  • 2013-10-02 18:51
  • naW9

> In reply to Onweel2 @ 2013-10-02 13:29 from naW9 - click to readHe bought a note 3 in the UK(He lives there) he activated it using an O2 sim, he is currently in the caribbean(where I am) and is using a bmobile sim right now.

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  • 2013-10-02 15:06
  • LxJd

> In reply to Kaln0x @ 2013-10-01 23:53 from LxJp - click to readSorry for not clear....

I should say You friend can use the sim from the country mention on The Sticker of USA version

  • Reply
  • 2013-10-02 13:29
  • naW9

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