My heart froze when I saw on a sticky which has to be ripped to open the box to my new Note 3
"European Model; This product is only compatible with a SIM card issed from a mobile operator within Europe" ...
which seem to say I can't do my usual swap with a local SIM card when I'm abroad!!!
I got an emailed reply from Samsung UK, which said if I used a SIM from a non-European region, the phone may be locked but could be unlocked at a dedicated Samsung service centre.
But they went on to say that once it was activated normally by using a UK SIM card (for 5 - 10 mins?) "the regional SIM lock is automatically released" and I "can use other region’s SIM card when travelling."
They added; "The regional SIM lock has been applied ... through a software update in selective markets" for older mobile models.
I haven't had the chance to test this out with another region's SIM card as yet. But I am greatly reassured by an official reply from Samsung UK.
I had purchased Samsung S4 I9505 from Saudi Arabia. I am currently unalbe to use other region sim except Saudi service provider.
As soon as I insert other region SIM, it asks for Network unlock code.
Please let me know if we use the local sim, then it will enable services for other region as well. Or is there any other method to unlock the netwok lock.
Hi.i purchased note 3 n9005 in Saudi Arabia now I am using only Internet sim card for browsing can I use this mobile in India without any lock code.pls suggest me Thank you
Hi, I purchased samsung galaxy note 3 sm-n9005 European Sim Card, please how can i unlock it in Palestine ( Jawwal network )
Thank you GSMARENA! This solved my problem, just done 5 minutes of a free call on the europe region sim, and now im using latam region sim on it just fine.
Anonymous, 29 Nov 2013OK. I updated my Galaxy S4 to 4.3. GT-I9505 with local UK sim card inserted. I used 5 mi... moreall samsung galaxy s4 that were produced Before June 2013 does not have region lock.
Buds, 06 Jan 2014I bought I9505 (region locked) at KSA. Upon putting my roaming sim (SMART), it asked for a PIN... morePlease do no consider my previous comment, I did not read the end of your comment.
Thank you for sharing
Buds, 06 Jan 2014I bought I9505 (region locked) at KSA. Upon putting my roaming sim (SMART), it asked for a PIN... moreProbably inserting your roaming SIM before the local one you have activated the region lock.
Is there anyone who has tried to:
1. Insert the local SIM for the first start
2. Make at least 5 minutes calls with the local SIM
3. Insert a roaming SIM belonging to a different region
Please let us know.
did u tried putting india sim in saudi and do u got solution or not...if not give me a reply
I bought I9505 (region locked) at KSA. Upon putting my roaming sim (SMART), it asked for a PIN.
As I have read over the thread, I've used the phone for calling for more than 15mins using local sim (STC). Then inserted back my roaming sim, puff, it's not asking the PIN. Roaming signal came in.
Just sharing the experience ;)
Shahnawaz, 26 Dec 2013Just Brought Samsung SM-N9005 4 G Model ( Note 3 ) From Saudi Arabia......As Mention By Samsun... morei also have the same problem with note 3, have u solved your problem. if yes help me to solve it
Its actually a 5 to 10 minute call that is needed to deactivate the region lock. I bought an EU SIM free handset and could not unlock it after a 5 minute call. I emailed Samsung support and they said it needed to be 5 to 10 minutes after making a 10 minute plus call with an O2 contract SIM while in Asia I was then able to use a local SIM
Dear Mr Samsung, I own many Samsung devices, TV's S4 and original note etc.
seeing as I am not a hermit and travel quite regularly the comments from customers on this and other boards has made me reconsider my purchase of a Note3, I will also be dumping the S4.
No doubt your business will survive this however, if you fail to listen to your customers and focus on the sales prevention department (within the mobile division that dreamed up this lock idea), you will be a little smaller for it.
you wont be seeing any of my money again.
best of luck, and bye bye
okay. I bought my s4 here in KSA and its perfectly working using my local sims. But when i use a philippine sim, it is asking for an UNLOCK CODE.
Now heres what ive done:
I tried also calling using my local sim for about 5 mins. Then i tried a philippine sim and did not ask for an unlock code anymore.
im not quite sure if it really does work in philippine soon because my Sim Card is already expired. But same Sim card was used before and after my procedure... i just hope for the best of my cellphone..
Just Brought Samsung SM-N9005 4 G Model ( Note 3 ) From Saudi Arabia......As Mention By Samsung I Used The Phone There And Talked For Not 5 But 10 Minutes And Above And Now I Am In India ANd When I A Putting My SIm Card Here Its Showing Sim Invalid And Asking For Sim Network Code.....Just Feeleing So Stupid Purchased A 44 Thousand Phone And Not Able To Use IT........Any 1 Can Help Me Pls Let Me Know
I just bought S4 at the airport in France. As I work in North Africa I put my new phone in the bag and went to catch a flight. When I arrived I put my work SIM in and to my surprise it does not work. Now I have 550 euro paperweight. The sole purpose of unlocked phone is to use it anywhere. Now I'm stuck at work for next two months and can't buy European Sim to unlock my phone or can't go back to return it. I was a very big fan of Samsung but not anymore. Thank you Samsung.
HI Samsung, Ur End is reaching fast.....!
Dont be in too much head weight.
Just think for an instance, Out of your whole biusinesss cycle of a phone, how much % of phones will be used by grey markets...?
From my point of view, its in a very negligible amount og % only.
So, why punish others....!!!
People who travel abroad like me, are realy facing problems...
Ofcourse, i am Galaxy S4 user.
In seeking to stop the grey market in their phones by putting on a regional lock, Samsung are punishing the innocent along with the guilty. I hope this will prompt a massive swing away from purchasing their products towards manufacturers who do not treat their customers with such contempt. Richard