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Burnt Galaxy S4 owner gets offered a new One M8 by HTC

28 July, 2014 | Read the news | Post your comment
Burnt Galaxy S4 owner gets offered a new One M8 by HTC - read the full textAbout a month back, a reddit user 'TweektheGeek' was woken up by the smell of his Galaxy S4 (not related to this recent incident), which overheated and started melting while the phone was charging overnight. In this case, the person was using original Samsung parts, including the battery and the...

 

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hi, I'm an s5 user but no fanboy.

I dont know about your country,but in my country (Indonesia), Samsung service center is considered one of the best (alongside apple and LG),Sony's sucks (2 months repair time), HTC unknown (very rare btw). My brother uses S4 and he has a problem with his USB cable, replaced free of charge (still in warranty)!!

So, I think in this case its just bad luck in the mix.Not all samsung product is bad and all samsung CS is A-holes.

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  • 2014-08-03 19:55
  • xHby

Samsung phones are quite crappy with cheap materials. No wonder. Poor guy.

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  • 2014-08-03 19:44
  • MkXA

This is not an uncommen thing from Samsung side to keep quiet. I have porblems on my phone where my Samsung Galaxy s4 mini does not want to pick-up any 3G network. I emailed them twice with no responce back. They might be one of the leading brands. But I am not happy. If i wanted to work on EDGE I could have kept my Blackberry.

Also my network provider is not much help either.

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  • 2014-08-01 13:18
  • ftb}

Nothing more than HTC seeing an opportunity to try and look better than Samsung.
I bet even Samsung officials are pretty upset now over whichever care center kept ignoring the guy.

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  • 2014-07-30 02:48
  • k00N

> In reply to DannyC1982 @ 2014-07-29 17:12 from 2S5r - click to readThe same thing could be said for any product.
Reality.

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  • 2014-07-30 00:03
  • k00N

> In reply to Anonymous @ 2014-07-29 14:43 from Y}Q2 - click to readAs towards IOS/Iphone.....Point? Everyone does all that with more functions and technology and can cost the same or less.

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  • 2014-07-30 00:02
  • k00N

I have always stuck with Samsung phones since i purchased my first one 6 yrs ago. I now have the galaxy s4 and was planning on purchasing the Galaxy s5. But after hearing this, I think I will move over to HTC. THX HTC ;-)

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  • 2014-07-29 23:27
  • j@Z2

> In reply to Sam7606 @ 2014-07-29 14:06 from NrZd - click to readSamsung phones always gets 1 or 2 defects after the warranty period. Some time i wonder whether they distribute 2 defective part to each phone so that the phone becomes partially unusable after 12 months. my Samsung wave S8500 had bad earpiece and charging port. my galaxy Apollo (i5801) had bad battery and horizontal lines (dead pixels) on the screen. Samsung TVs come with low quality capacitors. Check YouTube for complaints

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  • 2014-07-29 17:12
  • 2S5r

They have definitely now lost me.

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  • 2014-07-29 15:53
  • NH6i

Nothing beats HTC, Nobody beats HTC, I've had an array of phones, until my first HTC, regardless to mention that my last 6 contract phones has all being HTC's, I've owned 9 HTC phones in total and will not change my brand for anything else, NOT Samsung, Nokia, LG or any other wannbe can build phones like HTC - The Superior Choice. Too bad I can not afford the new HTC One (M8), I am sure it'll kick ass like all the other HTC's.

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  • 2014-07-29 15:43
  • NntL

> In reply to Anonymous @ 2014-07-29 08:43 from ttve - click to readHave you considered any other factors, just to list a few, advertisements, patents, manufacturing machines, the designing team, iOS, quality control as you know what apple do. Lots of other factors too.

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  • 2014-07-29 14:43
  • Y}Q2

All respect for htc great work

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  • 2014-07-29 14:18
  • g54y

Samsung makes cheap low quality phones and sells them at a premium...I've owned 5 Samsung phones, from the D600 to the S2, none of the phones lasted more than 18months... Never again will i use a Samsung...even their TV are crap...

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  • 2014-07-29 14:06
  • NrZd

> In reply to iLuvHTC @ 2014-07-28 23:54 from sbmY - click to readGoodbye samsung!!!

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  • 2014-07-29 14:04
  • srrc

Hello, I am very worried now, every new Samsung devices has the tendency to explode/Burn/Injures peoples, I have two Samsung devices Note 2 & S4 i9505, a huge Samsung Fan (well used to be) now I started getting feeling like there're two dynamites in my home, charge my devices with fear of these incidents, plus I am also forced to shutdown both devices while I go to sleep, our lives are not so cheap like Samsung thinks, one explosion in your pocket, or burnt down phone during charge or in a idle mode can really make things fatal, I am now thinking about moving to HTC, we all get our lives just once, please stay safe, if you want to keep using Sammy devices, create a electric connection in place where there's nothing close to the phone so you may avoid any mishaps, turn off the phone when you're sleeping.

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  • 2014-07-29 13:48
  • 6PM{

> In reply to enosh @ 2014-07-29 12:33 from tPF9 - click to readWow....If you know so little you should not comment...Especially to try and inform people with such garbage.

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  • 2014-07-29 13:03
  • 4QSR

> In reply to Duel @ 2014-07-28 11:15 from mhP{ - click to readwell iphone is popular cuz its the best ,they dont pass false comments of their devices ,they provide quality ,while samsung dont have premium quality as well as its processors r under power so everyone will ignore these under power device , i m using samsung ,s2 ,s3 ,s4 ,iphone 4 ,n iphone 5s ,i have also used htc one x quite impressed n satisfied ,where as samung its a total waste of money

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  • 2014-07-29 12:33
  • tPF9

> In reply to iLuvHTC @ 2014-07-28 23:54 from sbmY - click to readLol. the amont of delusion here

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  • 2014-07-29 09:01
  • 4QSR

I will think about of htc if it uses super amoled screen technology. We want new innovations and simple price instead of this drama of sympathy. I mean htc is not bad but htc and apple are unreasonably expensive . Xiaomi is the best. Actually I was shocked when I knew the actual manufacturing cost of iphone 5s is just $199 but they sell it on $999 and what chinnovation iphone has ? And for what othee money ? To make apple judt jack pot .

  • Reply
  • 2014-07-29 08:43
  • ttve

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