phone man, 28 Jul 2014if you are using a charger and phone battery that is not recommended by the phone manufacturer... moreIn this case, the user was using original Samsung parts, including the battery and the charger.
Stop supporting Samsung blindly, their after sales service is horrible.
Good on HTC, it has probably won a customer for life. Not really surprising with Samsung given my experience with mysterious hairline cracks on my S3. Pretty much buy a Samsung phone on the assumption that their customer care is ZERO!
phone man, 28 Jul 2014if you are using a charger and phone battery that is not recommended by the phone manufacturer... moreThe person was using an original samsung battery and charger, it states that in the article
vikrant, 28 Jul 2014lov to hear what just htc did. am owening a samsung phone. somtime before I got problem in it.... moreIt depends who your in contact with some of them are really nice . Others are real A**ho***
Got an lg2 and am happy with the phone, played with the g3 a little bit in a showroom, the screen is simply gorgeous and the focusing speed of the camera is outstanding...
Recently my Samsung S Advance gave me a lot of problems and I tried to contact the service center but all in vein. The problems were related to the phone not catching signals even though in well connected areas. They kept my phone for 10 days without reply and after difficult follow ups they returned my phone saying all is ok. But problems persisted as it was samsung fault in hardware.
After a month.. whoops.. off goes a motherboard. Just in a 13 month period. Can u believe it!??
Samsung reply- its a machine! Can't help.!!
They charged me 8000 INR for a repair that took again 10 days including lots of follow up. I use another few samsung devices but I can only say.. I will never ever buy any samsung product nor i will recommend anyone reading this post to buy samsung.
They are nothing more than money crunching guys who are here to lure and not provide you any value for your money!! Stay away.. and be ware Samsung!!
So I bought HTC M8 instead of Samaung S5. Samsung lost one more customer today.
Was an old user of samsung from S2 till S4.
phone man, 28 Jul 2014if you are using a charger and phone battery that is not recommended by the phone manufacturer... moreUmm, did you not read the article? It specifically stated he was using Samsung battery and charger.
lov to hear what just htc did. am owening a samsung phone. somtime before I got problem in it. but when I went to service centre dey talked rubbish with me. they do not care for service. I hate this company now. u ll learn too if u ll ever visit service centres or get any problem in your phone.. NEVER EVER BUY THIS BRAND PHONE. I ll goo with HTC now. OR SONY. dey are WONDERFULL.. serious warning for uh all
if you are using a charger and phone battery that is not recommended by the phone manufacturer or worse a generic one. what do you all expect will happen. that user is a true idiot to think samsung will reimburse him for a problem he created by using a generic charger and a generic battery... why should samsung have to pay for a users stupidity..
Despite of this story, i really don't like samsung product .this is all from my personal experience with samsung gadgets.. Also for some samsung devices, they promise to upgrade the software but they didn't :: like here not giving any attention to customer. Plus i hate Touch Wiz slower (it's big brother : IE browser :D )..Surely they will be loosing customers rapidly as they grow in their past.
I seriously don't know why gsmarena guys keep focusing on samsumg fones probably its one of the leading smartfone manufacturer of the world...but as far as my experiences with this cellfone manufacturer is concerned its one of the shittest fone manufacturer of the world (p.s. ive been a user of s2, s3, s4 galaxy series) n from my personal experience they use substandard components in their phones, ive been seeing n heard these sorts of news since Galaxy S2 days...n they haven't done much bout it since that designs looks at the designs n features of all the galaxy series nothing extraordinary.. There r far more better looking fones out there design, built, features n quality wise....samsung is just doing business on its name n its conning people for ages...I've also had the same serious issue when I had S2 it melted as well just like the picture uve shown hea what happend with this poor lad All galaxy fones have severe overheating issues like on a serious alarming levels..I bought my s2 brand new..but anyways coming on to the point i request everyone who's a even a sammy guy n everyone other fone user DO NOT BUY SAMSUNG FONES this company is conning people on serious levels for such a long time n just look at the new Galaxy S5, even it has some serious overheating issues I bought it to try it n returned back the next day to the shop...buy LG, Sony or HTC but do not buy samsung fones...Its a humble n sincere request
Quite sad where Samsung has gone by now... These days, the Galaxy S2 was out, it was awesome and inspiring. And most important: of proper quality. Now Samsung phones are more or less crap only inspired by their fanboy community...
Samsung, get your stuff together or die for good.
hii guys I hve been using htc products such s htc explorer..desire x...now using one...they r so gud..m so satisfied...n my bro has used many Samsung models bt he alwz keep on cmplaing regardng his cellphones...Samsung is disgusting
Now I wish I had a stupid S4 so that I could burn it and get an incredibly awsome htc one for free :P :D