There is a minor firmware update for this phone. While I have personally had a problem apparently it sorts the zooming in/out issue out, as well as updating Maps, Real Player, Browser, Search, Ovi Contacts and Office(i already have v6 anyway, but if you have v5, it's an update v5). The file is about 6mb or so.
Either go to SW Update in the menu or key *#0000# at standby screen, then options, check for updates. Current software version is 021.013. This will update to 022.013.
Rob_Netherlands, 07 Dec 2009List of complaints
- GPS (without AGPS or network) is very slow or not working. That is bad... moreto Rob:
just got back my mobile from nokia care in kuwait & i was suffering from the same problems you had with this mobile..my responses to your comments is:
all you have mentiones about this mobile is correct..many owners complained with same problems..at first i asked nokia care about this & weather if its a manufactural defects or not? ..they said its a SW issues but i doubt it & i insisted to examine it by a technician..handled my mobile last thuresday ..got it today>>& they swapped it with a new one!! now my feedback>>all problems has been resolved after 6 hours of continuous using..except for gps locking without a-gps..its hard to find a signal without assisted gps & thats due to the buildin gps receiver(poor)..what i concluded from all of this that many faulty board comes out with this mobile as nokia is releasing a thousands of mobile everyday..its quantity over quality..so check your mobile ..take it to nokia care & post your feedback again..good luck
Humphrey, 23 Oct 2009The random zooming problem some users are having may be a setting in the phone. Go to Maps, O... moreSame here ... I've learnt to just be patient and wait for the signal. And it also loses signal often while in transit. And then my menu freezes and I have to force a shutdown and start-up.
Adrian, 07 Dec 2009Was having the slow finding of satellites. I seem to have resolved this. Current positioning s... moredo u get charged extra if u have all those enabled at once, even tho its suppose to be lifetime free? i had the 6110 navigator which worked great and the gps was the best, unfortunately it got stolen, now im getting this 6710 navigator on friday but im not so convinced coz i see alot of complaints here, altho the review is good, i just hope the navigator works good here in Sa,cape town.
Was having the slow finding of satellites. I seem to have resolved this. Current positioning settings are. Assisted GPS enabled, Integrated GPS enabled, Network based enabled, Positioning server is set to "Always ask" if I change this to automatic it seems to take forever to find satellites. Hope this helps some of you with your problems.
List of complaints
- GPS (without AGPS or network) is very slow or not working. That is bad for a navigator. I had a N82 that was much better.
- Zoom function in Gallerie lives its own life. Even 'not touching' is enough to zoom a picture
- sometimes the picture does not focus. Looks like blowing up the thumb, rather then opening the picture. Closing and reopening the Gallerie does the job. Or resetting the Navigator
- Zoom function in Camera makes it sometimes impossible tot manage the settings (i.e. scwitching Flashlight off). It takes minutes to make a picture. And: the camera is slow.
- Zoomfunction in webbrowser makes browsing a difficult task, sometime impossible
- scrolling in the list of bookmarks is sometimes had te do because everytime the window "go to http.." opens, which has to be cancelled to scroll further. And that problem repeats and repeats.
- cannot download another language for speech (gives a malfunction)
- sometimes the system freezes and has to be reset
- in some windows the cursor is hardly (or not) vissible
But there is a lot on this phone that I love. So I beg Nokia to come with the upgrade. Pleazzzz!
LJ Raubenheimer, 02 Dec 2009After owning the 6710 Navigator for more than a month I can safely say it is the most unfriend... moreIts sorry to hear dat there is a capture button with my phone which on pressing turns on the camera
KevinH, 24 Nov 2009Nokia 6710 NOT RELIABLE.
I had the phone for 10 days and it blacked out. Sent it to the NOKIA... moreme also face the same problem until nokia change the mother board. then is's fine now.
Had the phone 2 weeks now. So far very satisfied.
Only problem the standard Themes have some how moved from phone memory to memory card and now I cannot change themes. How can I get the themes back to phone?? The GPS is disappointingly slow to lock onto satellite.. Can anyone out there help?
j88, 01 Dec 2009i want to buy this phone i like the navigation(maps) 4 free,, is it good?? yes its good
After owning the 6710 Navigator for more than a month I can safely say it is the most unfriendly phone I have ever owned. The manual is totally useless. I can not even take a picture (with or without the manual). It refers to a "capture" button, but none of the buttons activates the camera. The GPS I have also not been able to figure out. This is not a phone for the general market. I wlould love to get rid of it.
I think it can be a fine product if/when Nokia releases the necessary firmware upgrade. I have all the problems which are mentioned here on this site. When Nokia is too slow with the upgrade, I will bring back the phone.
In the meantime: how can I switch-off the zoomfunction?
I love this phone but want to know how strong it is when it falls on the floor,cos I'v got kids?
i want to buy this phone i like the navigation(maps)
4 free,, is it good??
i bot this fon 6710 navigator, at a very high price wen it wasnt official released. afta one n half month the price went down. in dis small period of time, prices depreciate?? even why nokia removes new models.. and dis navigator is a useless fone cos everytime i m on net, it zooms itslef, either zooms to max or min.
Vinicius, 26 Nov 2009Adi the smart dialing with the T9 works when im receiving calls?I'm a little confused why would you want to use the smart dialer while you are recieving a call?
The GPS without AGPS is only that slow if you are in the city, in an enclosed area, or if you are trying to get signal while you are moving. In open areas where you are stationary (and not in the city), I've gotten locks in about 30 seconds without AGPS.
adi, 26 Nov 2009please!!!!please!!!!please, is there anyone out there that is also struggling with the gps sig... moreThe GPS conects faster with the AGPS enabled. but without it, spent about 5 minutes to find and lock the signal
please!!!!please!!!!please, is there anyone out there that is also struggling with the gps signal????do you have any advice in how to fix this...all settings and licence is fine, but keeps on saying "no gps signal" or is this a problem with this phone????i am a cellphone network consultant, and at the moment im very disappointed in the phone....