I bought a Nokia C3-01 handset from Univercell store in Bilekahalli, Bangalore in 2011, I have the bill with me. Initially the handset was fine, but after 8 months or so it start complaining a lot with the touch feature. The phone do not respond at all to any touch. So when it gets locked, its gone, you can't even answer the call also. Its really really terrible and disgusting.
Later I called customer care, they asked me to go to a service center in Jayanagar(Care point, #199f, 27th Cross, 7th B Main, 3rd Block, Jayanagar, Bangalore
080 4130 7445), but the staff in the center told me that there is no stock for the touch device parts of the phone, they told me to go somewhere else. After searching for some service centers through the internet, I went to another service center in Banashankari, Bangalore(SV Mobile, 24, G M Plaza, 100Feet Ring Road, 3rd Phase, Near-Ring Road, Banashankari 3rd Stage, Bangalore, Karnataka 560085). Thank god they took my hanset for service and they told me that it will take one week time to service(I am very much okay, else my Rs 8500 handset would have been wasted!!).
One week later, I went to collect the handset and fortunately I also renewed the warranty. But soon the problem re occur within a few days time, so again the whole circus start..going to this service center, get it repaired. Second time, the most funny part is that the very next day the problem happen again. This is really mental pain of one Nokia customer, had I listen to my friend who suggest to go for Samsung, I would have never face this headache!!!
Fed up of the service at this service center, I thought of going to the one in Jayanagar, but to my surprise they told me to come after 45 days as the stock is not available(they told the same when I went for the first time), still I am okay - I can wait 45 days also just to make the handset right. So exactly after 45 days, I went to the center again, but rude shock I got the same reply again!!! WTF, now whos is there to answer me.. No doubt Nokia is losing its customers.
So I am planning to go to Consumer forum and start campaigning in the internet over the attitude, denial of service, quality of the handset so that other people do not get cheated by Nokia and its service centers
aibi, 07 Dec 2012ok . tell me where i pick phone
sorry , i dont understand....can you help me with this problem? ty :D
my phone has no option of copying text message and paste it to may be in e- mail or whatsapp and so many. so what should i do?
I have this telephone , and my display goes blank , i can receive anything , the touch works , but i can see anything , when i start it up it shows me "Contact service", what should i do...to repair it cheaper , and maybe at home?
This handset touch was not working properly. In worenty
period you pay service charges.so i have suggest nokia c3-01 mobile model has not successful.
my c3-1 has a keypad problem i have replace the keypad but still not working pls what should i do?
Bindo, 26 Nov 2012Does it support Tango, WhatsApp, Skype and Viber etc??? Please replyyes it support whatapp
Pappu, 17 Nov 2012very worst experience with this instument. Having paid Rs.8350/- it has not worked satisfactor... moreAbout 1.5 yr exp with c3o1. the nokia care had replaced the touch pad 8 time thank God i had taken expaned warrandy after lot of fight they had replaced me a new one asha 300 hope fight still contin.............
I bought it for my daughter, Got a good offer. For some reason it's still ok. She manly uses for calls, sms and music. touch screen is nice, it needed one re-boot in 11 month. Battery lasts usually for one day, because of all video and music playing, like all day long. Not bad.
hemant, 11 Nov 2012any body know have any problem in dis set????????very worst experience with this instument. Having paid Rs.8350/- it has not worked satisfactorily even for six months. Within six months the touch sense has gone and NOKIA had replaced it. Again after 8 months the touch sense has totally gone. Touch and type means if one gone the other should work. But if the touch has gone the total instrument is out. and NOKIA never bothered to replace it and they simply say the warranty period is over. If a mobile is not able to function not even for six months I dont know why NOKIA should make such a mobile. Pleaase do not opt for touch mobile of NOKIA
Using this in uk for 6 months. Very solid phone, great battery life, light, good feel can take pin charger or usb.
clear calls, no nonsense phone but the youtube only works with wifi for some reason.
Iv nt had issues with touchscreen at all.
But do not expect this to act like a smartphone.
Its good for calls & browsing etc, jus not youtube.
I like the bright white notifiaction light on front.
I think this phone can take a beating.
hemant, 11 Nov 2012any body know have any problem in dis set????????yes the phone dose not support you tubevideos