The ongoing sound on call saga, part 3.
Having been in touch with Orange over the last three weeks, their technical department told me the handset was "faulty". The handset was replaced the next day.
Imagine my excitement as i made the first call, and subsequent disappointment as i found the sound to be no better than the first!
To be fair, this handset is slightly better than the first, but not by much. For a state of the art tri band phone i would still call the sound quality poor.
My five year old Nokia is just as good.
My wife has a new Samsung E330, and it has Samsung's "Voice Clarity" feature. The on call sound with that phone is excellent!, and it has a good built in speaker phone too! Not only that, but the E330 plays back voice memos through the speaker phone, you have to hold the E720 to your ear!! There are other features the E330 has too, but are not on the E720.
What's going on?, the 720 is supposed to be a much higher specification phone!
Yes, it looks like you need to change your settings. The phone comes out of the box set to record the maximum you can send via MMS messaging, hence the message you described.
This is how to change it.
Get the phone into video mode (so it's ready to shoot video) then press the left soft key. This takes you to Options. Select Settings. You should then see a set of settings you can adjust. The first one is called ' Recording Mode'. On your phone it will most likely say "Limit for message" at the moment. Simply change this to "Normal" using the left or right side of the 4 way rocker key. You will also notice that you can change quality settings in there too. When done select "Save" using the left soft key again. Note that if you go back to "Limit for message" again, it resets the quality setting back to "Economy", most annoying! I can't find a way round this yet.
Hope this helps.
i forgot 1 thing i had the samsung x600 before my e700 and that was bad it switched itself of and had poor sound qulity. im on contract so hopfully if there is any faults they will get fixed
im getting my samsung e720 tommorow it is in the post . i have read quite a few reviews and some people say that the sound quality is poor i hope mine isnt.i chose the phone because i had the e700 and had no problems. i will keep you informed if my sounde is ok tomorow (9 june)
Great phone aside from one rather important issue; poor sound during calls!
I'm waiting for a replacement but there seem to be a lot of faulty ones out there, maybe they're all like it in fact, as I've yet to see anyone saying that they got a second one and it was OK. Although, some people seem to think the sound is fine which implies there could be faulty batches.
I love the design so I hope my next one is OK. Samsung's advert for the phone says "It would be a shame if you only used it for talking" - they got that part right!
For more info just read the threads, and visit this site also:
Even the official review there mentions the problem!
ps both O2 and Samsung are flatly denying there's any problem at all, even though I showed them all the user comments. That's customer care, 2005-style. :-(
i have the previous version of this phone, the samsung e715, its prettu much the same thing, but it doesnt have mp3 player, bluetooth or video capture... reading the problems that the phone has had playing mp3's really dissapoints me... specially comming from a $500 phone... makes me think twice about buying it... please let me know if the sound problems can be corrected... Eric
Can ne1 tell me how 2 get songs on2 my phone cos I'm havin sum trouble ... apart fom that i think it is a very good fone and i'd recommend it to every1 oh and the sound isn't that bad ... is it ?
continue from post below..
its a shame about the sound quality as its an awsome looking phone!
definately I had the same sound problem like the person lower down in this thread, with the e720 had lousy sound quality both ways, I got 2 from Orange both phones were bad, and then I sent them each back and got one from O2 and that was also bad sound quality, leave them alone. Anyone who says they are clear sound has never owned a clear sounding phone Believe man!!
i love dis fone !!!!!
its sooooooo gud
does ne1 here hv it pls tell me cos i wanna kno how it it works!
is it as gud as it looks?
The phone is great, no complaints........except one thing! This phone is supposed to record for 60 mins yeah? well I cant get longer than 13-17 seconds, then it stops and says "message file size limit" any ideas how I can sort this out? Do I need to change settings or something? Any help much appreciated. Please E-mail me
its a great phone but how do you make your wallpapers fit to your screan, without white spaces at the sides???
in the beginnen i had an option to let the picture adjust but now i dont find it anymore
if you know how to do that you can mail me
im very interested in the samsung e720. I have had a nokia 2100 as my first phone and for the past 3 years. A few questions, firstly does the phone have good sound and bluetooth quality? How long does the video record for? How many pictures can you take? Have you have any problems with the phone? Hope to hear back from you or anyone who knows any of these questions....thanks, stef
hi, i just bought this model..it seems quite good, except that i'm having trouble finding the games on it..also..i don't get how i'm supposed to download rintones on it..any suggestions?
apart from that it's a really wicked phone, and i'd recommend it.
Where do you live? If you tell me what country you live in I can search for the configurator/OTA tool of Samsung.
i have the e720 for a week an i think that it's a great phone, the battery life it's short but i f u want it u got 2 get use 2 it.I had 3 e700 and one e710 and i think that the e720 is the worlds most elegant phone and the display is amazing and it has a lot of multimedia features.To transfer stuff or to download it to your computer u got 2 get the bluetooth because it works perfectly.The 90 mb is not enougth if u have a phone with a mp3 player but compared 2 other phones it will satisfy you're apetite for tracks,videos and photoes. if u want more details contact me on my email adress(im a samsung fan and i had a lot of samsung phones and i know a lot about samsung phones)
I got this E720, great phone. Not perfect sound with them mp3-ringtones but then again this is pretty new. Good quality on the video and camera if the light is good. I was now wondering what kind of settings you should be downloading to get this one to work with mms and gprs, i have searched for settings for E720 but haven't found it anywhere, can someone plz tell me what settings that work with this one if you have gotten it to function. Thanks
hey everyone, i was really curious, does the E720 have suffer from the same feature that doesn't let it vibrate and play a ringtone at the same time?
I'm the latest person to get an E720 with a sound quality problem on calls. Most beautiful phone I've ever seen, but unfortunately flawed. Waiting for replacement from O2 and hoping that I get one that's OK (assuming they're not all the same). I've sent a long e-mail to Samsung UK customer services, asking why their own call centre, and O2, are seemingly unaware of the problem, despite it being all over the internet on forums and even official website reviews. Crazy. Also very inconvenient as I always have to collect the phone from the courier's office, as working at time of delivery. Sound problems during calls as described by others, muffled / unclear yet sometimes too loud, with an edge of distortion. It's two way, ie outgoing and incoming voice.
I just got an E720 on Saturday 4th June and I think it is a cool phone. I have stuck with Nokia in the past but decided to try something different. The only thing I dislike about this phone so far is the wallpaper settings. I would like to be able to have no wallpaper at all but there is not an option for this!