I was on the phone with Samsung for 3 hours they remoted in and did a factory reset... the people trying to help were ery nice but... it did not work...looks like they unloaded a boat load of cheap phones that they have no support or fix for after the latest Software updates... Which I am goign to the Better Business bureau about... I just got this phone 8 months ago and I haven't even had it for a year and its worthless when wanting to run most simple apps. like Facebook... which should be on the phone already in my opinion. I am Steamed... RIP OFF ARTISTS
Anonymous, 07 Aug 2016FMR memory cleaner, may lock up on first use, pull battery, run again, phone runs a lot betterWhat does FMR Cleaner Mean? Make it simple for those who do not understand...? Are you just saying take the Battery out and put it back in?
Anonymous, 07 Aug 2016If you are not helping keep your comment to yourself... Many people have this "Cheap Phone" an... moreMommy s probably still paying for his cell phone!
I have had the more expensive phones & the note (looked like I was talking into a shoebox) & I was doing my research when i ran across this site. I love my CP & am looking for a new one.
Sharon Wigfall, 07 Aug 2016I've had this Samsung Galaxy Core Prime for only 5 mnths. I'm starting to have problems with d... moreI have been having the same problems with the Facebook app, as a matter of fact it has crashed like 10 times while typing this comment. It almost renders the phone useless with the Facebook app installed. If therected is a solution please post it here, and I will do the same
Sharon Wigfall, 07 Aug 2016I've had this Samsung Galaxy Core Prime for only 5 mnths. I'm starting to have problems with d... moreI'm having the same problem. Fb worked fine last night now I've done everything and it still crashes when trying to open. Doesn't make sense
Tom, 06 Aug 2016Have had the note 2 and upgraded to note 4 friend of mine has jad a note3 and then uograded to... moreIf you are not helping keep your comment to yourself... Many people have this "Cheap Phone" and are frustrated and just want a solution for the Glitch that seems to hve happened. Verizon has a fix... Att seems to have something to fix it... It's time Metro PCS gets on board withthis or do not give out phones that are outdate within 6 months otherwises it seems like a money making ploy... meaning you have to upgrade so quickly... Some of us do not have the money for the more expensive phones... So do not judge our frustration...
Anonymous, 07 Aug 2016Having the same issue not being able to get on Facebook after the update earlier this weekend,... moreFMR memory cleaner, may lock up on first use, pull battery, run again, phone runs a lot better
I've had this Samsung Galaxy Core Prime for only 5 mnths. I'm starting to have problems with downloading the Facebook app. It downloads but is not opening. It constantly unfortunately Facebook has stopped. I don't even have the app.open it's constantly pops up and stops whatever I'm doing. Has anyone else had this problem ? Can so.eine please give me feedback. All T-mobile wants to do is encourage you to purchase a new phone. This socks Samsung needs to take this phone off the market.
Jennae, 07 Aug 2016Yes I have same problem. Your right Facebook will not open after Samsung's software update at ... moreyou have to close each window after use, and exit all apps the right way you can not minimize them you sign out, exit, close ect.
add some memory to it that helps. try not run to many apps at the same time and give it a couple of minutes to think.
if you want to do alot of work get an os with a quad core.
Having the same issue not being able to get on Facebook after the update earlier this weekend, and the damn phone in general is slower than usual... Has anyone heard a resolution to the problem?
BigCountry, 05 Aug 2016I am having the same problem. it all started when the phone did an update this past week end. ... moreYes I have same problem. Your right Facebook will not open after Samsung's software update at the beginning of the month. Tried a force stop for Facebook,an uninstall & reinstall it doesn't work. It keeps draining battery.please let us know if you find a solution. Thank you!
i tried sending a video and it stopped i do not have enough storage space ,and i lost memory have tried everything and can not get it back
My wife has this damn Phone i'd love to run it over but i'm trying to fix the issue, took it to a store yep thought so nothng they can do for me go figure try to contact Metro PCS sorry no one home sent email to samsung about the phone so what you think they said mmmm sorry about that but it's not our issue!!!yeah got to break down and get a new one for my wife yep!! Actell all the way!!
Acko, 30 Jul 2016I have same probs with core prime I'll never go Samsung again Have had the note 2 and upgraded to note 4 friend of mine has jad a note3 and then uograded to note 5 we both love our note phones dont judge samsungs cheap phone when the notes phones and galaxy phones are great
i had this phone, worst phone i have ever had. problems from day one with touch screen issues to how fast it processes applications. i would not recommend buying this phone. made of cheap plastic. just not worth a cent
My Handset Samsung Galaxy Core Prime. Set Service so so. Recently Cancel button doesn't work. So help this problem & how can solved this problem. Please help me.
I had this phone was great, but brought Galaxy A3 colors are so better....
my phone froze like i want to say about three months after i got it sent it to texas and they supposedly fix it and they never did i got scrude on my phone no i dont like these phones
they got my my money and just said its you thanks samsung and metro ill never use these companies again........