my phone is samsung j2. i have a problem with recent and back button, its not responding or malfunction. do you have any idea why my phone is experiencing this? ive tried to reset, took off the casing and restarting it but nothing happen. can you please help me guys?
I am using this phone since 4 month....I can play clash of clan only for 3 hours then battery fully dead...is it normal.? Tell me fast......i am sorry if my English is wrong. ..hah ha...kindly tell me please
I'm using Samsung j2 near about eight months. Beautiful mobile. Battery xcelent.
Anonymous, 01 Jul 2016My j2 phn signal get off evry hour wht should i do to fix it??? plz helpset your mobile networks to GSM only.
faiz, 04 Jul 2016hi gyz how fromat mobile on system
i,m mobile is asking gmail id wen i open my mobile
and ... moreYou have to factory reset your phone.
Option 1: Erase data using the Settings menu
To perform a factory data reset using the Settings menu, follow these steps:
Before you reset your Android One, see options for backing up your data.
On your mobile device, open the Settings menu Settings .
Under "Personal," touch Backup & reset. You may need to enter your pattern, PIN, or password.
Under "Personal data," touch Factory data reset.
Read the information on the screen and touch Reset phone.
If you have a screen lock, you'll need to enter your pattern, PIN, or password.
When prompted, touch Erase everything to erase all data from your device's internal storage.
When your device has finished erasing, select the option to reboot your device.
You'll see the Welcome screen just as you did when you turned the device on for the first time. When you're done with the setup process, follow these steps to restore your data.
Option 2: Reset device in Recovery mode
Before you begin
If your device is running Android 5.1 or higher, your device is protected to prevent other people from using it if it's been reset to factory settings. To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to finish the setup process and use the device at all after factory reset.
You'll also need to:
Wait 72 hours if you recently reset your Google account password
Make sure you have an Internet connection
Back up your data to your Google Account and be ready to restore
To do a factory data reset, follow these steps:
If your phone is on, turn it off.
Press and hold the Volume up button and the Power button at the same time until the device turns on.
Press the Volume down button to select "Recovery mode." If you need to navigate to the "Recovery mode" option, use the Volume up button to move the arrow and the Volume down button to select it.
YouÂ’ll see an image of an Android robot with a red exclamation mark and the words "No command."
While holding down the Power button, press the Volume up button and release it.
Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
Scroll down to "Yes - erase all user data" and press the Power button to select it.
Your Android One device will erase all of your data and restart with its factory settings. You'll see the Welcome screen just as you did when you turned the device on for the first time. When you're done with the setup process, follow these steps to restore your data.
Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds. If that doesnÂ’t work, try taking the battery out and putting it back in and starting the steps again.
samsung user, 30 Jun 2016Will J2 2015 version get marshmallow update or not ? any idea?4g not availablr
I bought j2 1 month ago. unfortunately it dropd from 2 ft on flr n its display got damaged.I askd to service centr n they told me its not in warrenty so I will cost me arround 4k, fnds help me what shld I do nw???? its too much for 7k phone....
Heating issues, getting slower, low signal even in single sim, battery draining... so many issues. Don't buy Samsung low end phones.
hi gyz how fromat mobile on system
i,m mobile is asking gmail id wen i open my mobile
and i dont no gmail id so how to open my mobile
Am using for 8 month no any problem.......!
A great model, better quality, very nice 4g speed and best look...............!
but plz am observer of signal problem....!
Why i cannot sent a message? I have enough load, i have signal.. I dont know what happened to my j2?
Anonymous, 02 Jul 2016I bought this phone 1 Month back...it's getting stucked again n again. The wifi takes atleast ... moreuse single sim if u are using two sims, i also have j2 and i experience that(i also was the same problem)
I bought this phone 5 months ago and now some problem is started in my phone when i start my mobile for few min it starts normally and after 2-3 screen gone blanck and when i go to samsung service center they said me it is not consider in warranty you have to pay for it so dont buy this mobile