you need factory data reset and clear data all of the apps and disable if not using them and do not updates.
davezcradle, 24 Mar 2017its worth to buy this one, but a little bit disadvantage on it was its battery for an LTE devi... moreY cant i open my samsung j2 prime..everytime in the morning..i have to remove the battery.. is it on the system?
Dany16, 06 Apr 2017Does it have light sensor for auto brightness change??Yes
i purchased the galaxy prime j2 recently and i have to get a new memory card as my previous one is not opening.
Clark, 05 Mar 2017I just bought my J2 Prime yesterday. So far so good i just downloaded 10 apps after buy. No bo... moreWhat did you do to solve the storage problem encountered by other J2 prime users?
Anonymous, 04 Apr 2017Yeah..we have same issue right now..did you already know how to fix this issue?Disable all the Apps your not using like all Microsoft apps and others not important. .. go to settings/Applications. .. then tap each app and disable. .. your are all welcome!!
Bought one for friend for light use,
Very low storage usable, only 3.3GB,
After install some important and system update left around 2.5GB.
j2 is imcompatible to everything. it's hard to transfer file from pc to cell. you have to convert. you need to have the mtp compatible. my external drive cannot read it.
Anonymous, 21 Mar 2017I have the same problem with you. There seems to be no way to select the sd card as primary st... moreI have the same problem too..I am asking the management of their help on how to fixed it.
Inday, 31 Mar 2017I need your help guys , I am using SAMSUNG GALAXY J2 PRIME right now .I already moved all my a... moreMaybe you have not yet moved them but copied. . try to check if you already have the file in your SD card then deletes those ones from internal memory.
Anonymous, 24 Mar 2017You can move the app, but it hss to be one by one. You should go to the applicatio managamente... moremy wife has a J2 and the application manager DOES NOT allow you to transfer apps to your SD card. I have that facility on my older prime core Lte. Even Spark staff has surrendered on that issue. so if you give advice do know if a model can do it or not or otherwise show me how to do it as all the other experts cannot. So I know look at getting her the J3 to help with this frustrating issue. cheers.
I need your help guys , I am using SAMSUNG GALAXY J2 PRIME right now .I already moved all my apps,pcturs, musics but what wrong with this? My nternal memory still full.... how to fix this?
master, 29 Mar 2017i'm planing to buy samsung j2 prime. is it worth buying and a nice phone?
i've had this phone for almost about a month now and as someone who's fond of downloading apps and games, it's not worth it. but if you're using it just to take pictures and listen to music then it's okay, as long as you use your sd card to store your music and photos. the camera isn't the greatest but it isn't bad either. 8gb internal was the downfall of this phone. over the course of about a month, i've had to factory reset the phone almost every week. once i had to factory reset it twice in one night. the only reason i bought this was because it was a 2017 model, the only one in it's price range with android 6.0 (which is now outdated because there's already android 7.0), my mother persuaded me that samsung is a respectable brand and i wouldn't regret my purchase, and lastly because i had no idea how bad 8gb internal was. i'm not saying you shouldn't buy it, i'm saying that i wouldn't recommend it to anyone. you could get a better phone than this but you have to spend a little more (it costs 5,600 to 5,990 PHP, better phones would set you back a couple thousand more but it wouldn't exceed 10,000 PHP)
apart from the sad excuse for internal storage, i've noticed another issue (i'm not sure if it's just caused by the protective glass), but sometimes the touch screen would just hold any input you give it at random times. for example, tapping the backspace button would sometimes hold it on it's own and would erase a whole paragraph. it's a phone with a lot of potential, sadly all that potential was wasted with the 8gb internal memory.