Rajiv0, 25 May 2017My samsung j7 network not working properly after got update on 22 may 2017 the update was arro... moreThere is no solution untill samsung provide next firmware update.You call samsung customer care and give complaint.so that they release update soon
My samsung j7 network not working properly after got update on 22 may 2017 the update was arround 144mb and its made my mobile worst even i am not getting call on my jio number always i need to do plane mode on/ off than its working for few mins than again its stoping , any one have some idea about this issue how i can resolve it plss help i did factory reset also but still have problem
tj jain, 23 May 2017Yes im facing same issue after update.Internet connection suddenly stops working and i was not... moreIt's same problem i have facing from update of 144mb
Jio net and calling suddenly stops till then when i take resart it's work for 6 to 7 hours
aranjan493, 25 May 2017bro prob only with usi lte or jio sim other than that u can use two sim of other company no probBro I contacted with Samsung And they told that your device needs binary updates and you will got soon
dev22, 25 May 2017using one sim solve this issue?bro prob only with usi lte or jio sim other than that u can use two sim of other company no prob
Aswani17, 25 May 2017No bro same issue if you use one sim too.use sim other tham jio them no prob if u use two sim other than jio there is no prob
dev22, 25 May 2017anyone tried using different sim....? still problem persist?yaaa all fine only prob with jio
If you are still suffering from network issue in you samsung j7 (2015) . I recomend you guys to use only single sim . It solved my problem . I had problem with my jio sim as i have to switch on flight mode and then turn it off to use the internet. Tell me this helped you .
Aswani17, 25 May 2017Wow thats great but did u ask about nougat update for j7 2015 model?No. I didn't asked about it.
dev22, 25 May 2017wow couple of new features!! what they are😊I asked them about it but they did not said anything about it all they said was you will get couple of new features and they were telling something about binary updates. I dont know what that means but its good if our phones get new features and i wish they bring down the grace ui to our phones coz its really awesome i used it in my friends s7 edge. Its really good with really awesome features.
Just put the network in airplane mode for few seconds or change the network mode from 4g to 3g or 3g to 2g for few seconds. .your problem may be solved temporarily. .but for permanent solution Samsung will release update soon. .
dev22, 25 May 2017using one sim solve this issue?No bro same issue if you use one sim too.
For those who after updated their J7 software and are facing problems please do a wipe cache partition right away after you done your factory reset.
Aswani17, 25 May 2017I have also face exactly same issue..please call samsung customer care and inform them about t... moreI called samsung care and they told that many customers are complaining about it and we are already working on it to fix the issue.you soon will get a new update and this would be fixed soon. They also told couple of new features will also be added to your phone.
I have also faces same issue.better way to use only one sim till samsung fix this issue.