A, 23 Sep 2018A rollback to the old OS version might be the only fix for nowhow to rollback to old os?
Anonymous, 21 Sep 2018Hello, I would like to ask why my screen of my phone is not working after I upgraded it to Ore... moreHi , tthere is not android oreo officel for j7 pro yet so i recommend to you to reinstall the nougat version (officel) not the custom rom😊
Redy, 24 Sep 2018the problem is not happened to all countries, I have updated too and working goodThat's right ... my Samsung J7 Pro is also no problem after upgrading to Oreo. # SAMSUNGINDONESIA
Last night I upgraded my J7 pro to Android O 8.1.0 there were no problems. J7 pro Indonesia. Thank you Samsung
do you have any update on this software issue?? i just updated mine today and is currently installing system update. I wish i saw these comments here before updating.. T_T
Anonymous, 24 Sep 2018Same problem. Went to Samsung Center and they want to change/replace the LCD. It was okay bef... moreSoftware issue
PINOY, 20 Sep 2018SAME issue for my j7 pro after updating what we gonna do please help :[Same problem. Went to Samsung Center and they want to change/replace the LCD. It was okay before the update after that cant touch the screen anymore. Does samsung knows they caused this huge problem?
Pajeet, 23 Sep 2018So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung an... moreIt's a software issue not hardware.
Please dont update your samsung j7 pro yo oreo it will disable your screen as of now my phone is useless after I update to Oreo the screen is unresponsive
Pajeet, 23 Sep 2018So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung an... moreIsn't this phone an international version though? How did you go to a samsung store in the states and get it under the warranty?
Pajeet, 23 Sep 2018So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung an... morethe problem is not happened to all countries, I have updated too and working good
So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung and they take my phone away for repairs and said if they can't repair it they will replace it with the same phone. Everyone just go to Samsung and just speak with them 3 hours they will replace your phone.
SherryGujral, 23 Sep 2018Anyone rcvd this oreo update on J7 Pro/J730GM in India ?Nope, i didn't get... Anyone?
After the update i cannot edit my picture to mirror but it smooth to use now
Mines is running smoothly atm after the update
My j7 pro's touchscreen became unresponsive after the OREO update. I may throw away this phone now. Ita useless now
any solution on how i can use the j7 pro after the update, touch screen is not working
A, 23 Sep 2018A rollback to the old OS version might be the only fix for nowYes but it's too difficult.
Alv, 23 Sep 2018Use a mouse using otg...this will enable you to navigate the screens. However i tried factory ... moreYou're right.
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