This phone is basically not up to the job. It takes lovely pictures but I've had three in 6 months and last one only lasted 6 weeks. One of two things happen (or both) - the lens gets so much dust inside that pictures are no longer sharp or the zoom mechanism breaks and the camera no longer works. It seems to me that the camera zoom assembly is fine if you keep it in a dust-proof box or camera bag but in your pocket it won't survive very long before it breaks. As a phone has to 'live' in people's pockets, I feel that Samsung have not made a product which is up to the job for which it was designed. A shame as it's otherwise a good product and takes very nice photos...
I fear the K Zoom is much the same but I'm going to try one without much hope that it'll be any good and in the knowledge it will probably last three months at most unless I wrap it in a cloth when in my pocket. At least they're quite cheap...
As an aside don't put Skype on to this phone. Each time it connects to a new network it will extend and retract the lens and if it's in your pocket this quickly breaks the zoom assembly, even faster than the phone will break itself anyway.
galaxy s4 zoom camera not working, rest of phone is though.
Hi my camera isnt working, it says zoom not working, it just looks all blurred, the shutter isnt opening properly. it says take out the battery and reinsert it. so i have done this and it hasnt solved the problem.
any ideas, can this be fixed
Yes it happened to me dust is all all over my lense from inside. You know how to solve this issue please help me!!
I love the phone but I have a challenge with its safety? How can I protect it from being damaged in case it fall(it will fall one day)?
Guys, i bought this cel about 1 year ago, i it's a great cel... fast, stable (never crash!!!).... I get used to his weight and then i could enjoy it !!!
Anonymous, 23 Dec 2014My lens wont even shut... arggghhhh. Love the phone but like other complaints, it opens and sh... moreHad same issue. Then I downloaded latest firmware from sammobile and updated it via Odin. Within minutes my problem was resolved.You too try the same.
My lens wont even shut... arggghhhh. Love the phone but like other complaints, it opens and shuts randomly and now it wont shut. And i have tried restarting. Somebody help pleaseee!
Anonymous, 14 Dec 2014I have the same issue with my phone. I afraid its a kind o virus to take pictures :(I have the same problem ..I bought my s4 zoom 2days ago . I bought jellybeen tow .
Are you sure that it is a virus not a hardware problem?