anonymous, 30 Jun 2016Wow! you blame the manufacturer because you cant read the fine print. It's water resistant, no... moreThe phone itself has an "Aqua" mode for taking photos underwater. It should be able to support that with it's hardware. Water ingress at a depth of less than 1.5 m for less than a few seconds is unacceptable for a phone that is rated for more.
I am at my wits end. The gs6 active is a POS. I have had them three months. Them meaning 3 months in after 3 trips to warranty a day countless calls to customer service they replaced my phone that I am financing new and never worked properly with a refurbished one that I still owe 500 on for the next 2 and a half years. It doesn't know how to switch from WIFI to data. It sucks worse than the first one at home on WiFi and worse than my gs3 used to. None of the talk to stuff works consistently so I can't put addresses in Google if I'm lost or talk to text and if it does work it gets most words wrong. Every few days all of my apps disappear from all screens and no buttons will work so I have to turn off and then back on. This is the stupidest smart phone ever. I hate it and I'm stuck with it. And to boot I could have bought a used or refurbished one on ebay for half the price. Absolute BS. For a single mom, having to upgrade out of necessity really sucks and it's just way too much to pay for a product that AT&T or Samsung won't stand behind or give me a phone that works properly
I have had my s6 active for 3+ months and have dropped it countless times from higher than any other phone could take and no cracks. Also i swam with it and no damage whatsoever;so i don't know if all your phones were defective but mine is perfectly fine.
Antonio, 28 Jun 2016Just bought the S7 Active (water resistant) and tried to take a selfie underwater in swimming ... moreSame thing happened to me. Had to pay for a new phone. Don't say it can go underwater if it cant!! Very upset with them!!
Antonio, 28 Jun 2016Just bought the S7 Active (water resistant) and tried to take a selfie underwater in swimming ... moreWow! you blame the manufacturer because you cant read the fine print. It's water resistant, not waterproof. Big difference there. If the phone said it was IPX7 compliant that would mean it is waterproof up to 1 meter (3.3 feet) for 15 minutes. Still not completely waterproof. Water resistant means it can take water splashes and very light rain and be okay. Take responsibility for your own actions.
Does anyone know if this phone will receive marshmallow? And when?
Just bought the S7 Active (water resistant) and tried to take a selfie underwater in swimming pool within 3 ft of water and then there after screen went out totally and phone is totally black with water damage. Tried AT&T and they would not back it up and or Samsung either of course. Bad promo/ false advertisement ! They are forcing us to use insurance with asurion and documents have been sent 3X and they say they have yet to receive them. What is really going on with all this red tape and why advertise this type of phone if it does not with stand what they advertise ? Very Angry
yowyow, 07 Feb 2016i don't like Samsung but i am sure they are not made for your own wants and demands, if the gl... moreamen dude, you are right since its their fault... it's stupid that ppl try to blame their problems on the manufacturers even though they are just crap at protecting tech, i can admit that im shit at taking care of tech but they are blaming them even though its their fault
ConcernedMom, 25 Mar 2016Same problem with my son's phone, was told the same B.S.that's because you are a clutz, not false advertising. it's all YOUR fault you are having these problems, so don't try to blame it on Samsung. i don't have an s6 active or any samsung phone but it's your fault
I dropped my phone and the screen now stays black although I know it is charged and turned on. It vibrates to touch and the volume can go up and down. The blue flashing light is there as well. But...of no use! I've dropped my iPhones countless times and have not had any damage. I even washed my iPhone for about 5 minutes, put it in rice and it worked the next day (left it on the laundry basket before loading on a sleepy night, lol). I would NEVER buy a Samsung and the only reason I have this one is because it was issued to me as a work phone.
samsung 6 active is junk. slow and third time to replace screen! i\'m done!!
Anonymous, 26 May 2016I purchased the regular Samsung 5 it has been dropped countless times and I have never had a p... moreS6 active is JUNK! I've busted 4 screens in less than 2 months! Bust 1 s5 active screen in 2 years.
Zephysus, 22 Apr 2016I'm seeing all these comments about how the phone isn't as tough as people were lead to believ... moreI purchased the regular Samsung 5 it has been dropped countless times and I have never had a problem. I got the active 5 for my daughter it shattered soon after we had it, we had insurance but still had to pay $ 199.00 deductible. They replaced it with an Active 6 we have only had it a few months the screen is black. There are no scratches or dings but a repair shop told me the LED Screen underneath the glass can break. He said they have repaired at least 5 in the last couple of weeks. We will never purchase another Active product, it has not proved to be durable as advertised.
I'm confused, I have no idea how people are having problems. I dropped my phone earlier today on concrete while getting out of my car. I've dropped the phone already 5 times within 6 months from 5 feet and more, have dropped it in the sink, used it in the rain, and let it sit in the shower. I have no case or screen protector, and no matter what I seem to abuse it with, I only have three small scratches on the plastic metal-looking sides. The falls weren't pretty either, as the phone has bounced, landed flat on the screen, or flat on its back. Yet the phone endures, and has never overheated. Don't even get me started on how long the battery lasts and how fast it charges. I love this phone, I definitely want the s7, but for right now, I don't understand where these complaints are coming from.
broken Active, 07 Apr 2016I recently got an Active based on the idea that it should be a little more durable. It fell fr... moreI had the same thing happen to me exactly, I was told that it was military grade plastic, scratch resistant and it only fell 2 ft. and completely shatard. I called a local repair guy and because the phone was so new, I couldn't get it repaired. $200 deductible! I just bought a case and have been waiting for a repair shop for the fix. Funny thing now is that a new s6 active cost about the same as the repair. If I only knew that the product was subpar I would have bought a case for it.
SadSally, 19 Apr 2016We've had the phone for 7 months and it was dropped in the bathtub. Now it doesn't work. Both ... moreYour the one that dropped it in water. They shouldn't have to pay for your careless mistake.
Oldwire, 12 May 2016I have had my s6 active for less than 3 months and lightly bumped the screen taking it out of ... moreI hope that is not your opinion of our/U>S Armed Forces.
if that the case then you/yourself are not the smarted person I know.
FYI... you can't compare the product make by any companies to the quality of the men/women. there no relations of the company that made the product/s to man/woman who served. even, if there are but i seriously doubt it in this case
Anonymous, 12 May 2016My phone is overheating while charging to the point it literally burns my hand my husband had ... moreIts not even been a year and im having issues with my phone, I should say I been having issues since I got it but now is not charging😠😠😠 I put in to charge for like an hour and it only went to 35% Im not happy