[deleted post]Its in Process i waited for samsung guys to reply they are responding in a layered way From Customer service guy to a head person
they are taking steps..lets see in how much time they resolve problems..
I was told by the samsung from malaysia that I9100G couldn't support for ICS 4.0!
going to change to other phone! so disappointed!
feeling like just bought a rotten egg >_
ArpanM, 19 Jan 2012u r welcome ...! bdw my point is if i pay 29k thinking i am getting i9100 then i shud not b so... moreI want to ask you how did you manage to get ur phone exchanged as what did the Customer service said when u asked for the exchange..?
i just love this phone no matter how much is this.i always buy samsung phone!every few mons!
Can any body tell me why every month minimum Samsung released alt least 5-6 new phones????
newmember1234, 08 Jan 2012
I'm one of the person who got cheated by assuming I9100. I bought this in Samsung authorized... morei was also cheated by samsung as the box mentioned i9100
I sent a mail to samsung india to replace my set with orignal i9100
ArpanM, 19 Jan 2012u r welcome ...! bdw my point is if i pay 29k thinking i am getting i9100 then i shud not b so... moreThis is pathetic...u have the non g version...and advice us not to exchange...dont joke...;):)
abhinandanbr, 19 Jan 2012Ill do it today only..thanks for your help...u r welcome ...! bdw my point is if i pay 29k thinking i am getting i9100 then i shud not b sold the G version. All over Asia the G version price is tad lower than the i9100. why is it being sold in India at the same price? Saying all that i am happy with Sammy India's cust service. they replaced my set within a week or so...
Selva69, 18 Jan 2012Guys, I don't understand why everyone is complaining about the Samsung SII I9100G version ? I... moreCurrently I accept there are no issues with the g version...but after the ics update ...we'll see if it can still manage the same way....no because the gpu cannot cope up ics... that's why non g is better ...
samsung i9100 gives download speed of 21mbps but i9100G gives only 7.2mbps, is it true.
I checked with samsung technical team they said both gives same speed 21mbps.
Can anyone confirm on this.
Veejay626, 18 Jan 2012I think the complainants point here is not about the i1900G, but about the cheating being made... moreYeah, I do partially agree with you Veejay626, its about packaging I9100G phone in the cover labelled I9100. But the company has all the right to change specifications of the phone as it desires, but in this case users should not feel cheated bcoz performance wise the G version is not inferior to the non-G version. Many users feel the hanging, battery draining and other issues are related to the G version which is incorrect and that is why I thought I need to clarify. Any user has got the right to obtain replacement in case of defects as the company gives 01 year warranty for the same.
Selva69, 18 Jan 2012Guys, I don't understand why everyone is complaining about the Samsung SII I9100G version ? I... moreI think the complainants point here is not about the i1900G, but about the cheating being made on them. Where many have been sold with a unit which is different what is labeled on the box. they paid for i1900, which shows on the box label i1900, but were surprised when they got home that the unit is actually i1900G. I myself have i1900G and have no complains about the performance. I also knew when I bought it that I am buying a i1900G because the box labels shows i1900G. It's the cheating of the vendors or salesman or Samsung that is being complained here.
Guys, I don't understand why everyone is complaining about the Samsung SII I9100G version ? I am from India & purchased this phone in Nov 11, have been using it without any problems, except for few minor glitches. My phone doesn't heat up unlike my friend's who is using SGS II I9100 which had packed up too soon & he got it replaced. My web browsing is faster than even my laptop. Youtube videos run smoothly without buffering. I use Tunein Internet Radio app which runs without any buffering problem. Battery lasts me 2 days with normal usage. I run Riptide, NFS Shift etc with ease without any issues. I think android apps are the main culprit wherein developers find it difficult to develop apps which can run on varied processors / GPUs therefore some apps hang on certain phones irrespective of the hardware. SGS II I9100 is not without any problems, if one is not convinced, kindly read the user opinions in the I9100 section. Overheating, hanging, pinkspot problem, etc are common to all SGS II phones. In fact the OMAP chipset & PowerVR GPU is being used in other phones as well & I am sure developers would find more takers for the same. Look at the Galaxy Note with Exynos chipset, it too is facing the same problems as that of I9100 in its initial stages. Samsung obviously realised that putting a faster processor in such a cramped body of SGS II was like putting a rocket engine on a bullock cart, that's why slower processor/ underclocked processor was placed on the I9100G version to reduce overheating & increase battery life. Its upto the user what type of apps are installed in the phone & one should apply his mind not to overload the memory with unwanted apps which would definitely effect the performance of the phone. SGS II I9100G is as great as the original I9100 phone, so those who bought the G version can have peace of mind ....
I purchased a Samsung galaxy SII on 4th December 2011 from Kolkata Mobile store. On the package the model no. is mentioned as i9100. But the set model no. is i9100G. I have checked in internet that it is a model with different chipset i.e. OMAP. Also the GPU is PowerVR and not Mali 400 as it is available with i9100.
I feel cheated and want my set i.e. i9100G replaced with the original i9100.
I need proper solution from your end ASAP. The complain no. as registered with customer service is ....
abhinandanbr, 18 Jan 2012thanks for reply...ill do it..and do enlighten me how do i do it..i mean the samsung mail firstname.lastname@example.org
wrote to them on 8th Dec n got replacement by 13th Dec '11. pl mention all differences btwn G n non-G versions.
ArpanM, 17 Jan 2012if u r from India write a complain to samsung support. i got a G while box stated non G. got m... morethanks for reply...ill do it..and do enlighten me how do i do it..i mean the samsung mail id
ArpanM, 17 Jan 2012if u r from India write a complain to samsung support. i got a G while box stated non G. got m... morehi i have the same problem as well...could u send me the link to send it to the email id...