Sonim XP3.20 Quest - user opinions and reviews

Sonim

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Total hits:
100967

Voting results

Design
7.6
Features
7.3
Performance
7.7
Votes:
237


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This phone has given me and other colleagues untold problems, speaker broken, software freezing up and unable to get it out of sleep mode. Dio not recommend this phone at all. Follow up service by Sonim useless and are not willing to take responsibility for an inferior phone.

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  • 2012-02-09 15:44
  • Na@7
  • H

Bought my Sonim two years ago and yealled to the microphone few weeks before I understood to ask for a replacement. Got better one after some 5 weeks waitingtime with no phone at all. Now this replacement has been rattling for some time now with every phone call I have. It's been like I a was speking to someone with another planet or atleast with someone in opposite side of the planet. Numbers and letters on keypad have completely worn out in less than 2 years so it's very fun to try to send textmessages with the phone. Put cover film on my display so it's been staying in good gondition. Display in my first Sonim got scrathches after few weeks in normal use. I have two batteries for the phone and they both sucks. Another one sucks a bit more than another one. Lasts about 2-3 days and I don't call much. Then in some point I found out that the calender in the phone counts the weeks wrongly. If I look at the calender and it shows that we are having the week 49 at the moment, I have to try to remember to count one week off from the reading. Yes it's really weak number 48 no matter what my phone tries to tell me. This thing got so annoying, that I contacted the support for it. Got reply perhaps one year ago that they are working on it. Christ. We have all those smart phones around us, and still there is one manufacturer who cann't make a phone which would show correct weeknumber on display. And there are people out there crazy enough to buy these junks, including myself.
I've learned my lesson though. Never again. I sent email to the support center about the rattling problem one week ago and so far they haven't been so much interested about my problems, that they would have replied anything to me. Let's see.

  • Reply
  • 2011-11-30 21:34
  • pWIu
  • H

i hate my xp3. 4th phone in one year!

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  • 2011-11-01 17:51
  • fwhs
  • U

> In reply to Jacob27 @ 2011-07-02 06:59 from NHUD - click to readHave had my sonim for 2 years. More than likely go for another. Good backup service in Durban. MTN and Vodacom

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  • 2011-09-09 13:06
  • fq4C
  • R

> In reply to Bob @ 2010-08-24 20:47 from b9$M - click to readJust purchased Sonim XP 3300. After 2 days of use it stopped working. I paid USD 550 and it says it made in China.

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  • 2011-09-01 21:00
  • 0mFb
  • R

Is this handset available in S.A on the MTN Network? Does anyone know? if so please kindly advise .... Thanks

  • Reply
  • 2011-07-02 06:59
  • NHUD
  • Q

Nice rugged phone.

NO WINDOWS 64bit DRIVERS OR SOFTWARE!!!!! and it doesnt sound like they are to concerned about it either, You have been warned

Software installed on 32bit Vista works but is a far cry from something like Nokia PC suite, needs a lot of work.
Sad really.

  • Reply
  • 2011-01-26 14:41
  • N9rs
  • H

> In reply to Steve Bond @ 2011-01-23 23:24 from mqDH - click to readwhat number or email did you use for the fastest service?

  • Reply
  • 2011-01-24 19:39
  • kg$V
  • Q

Ive had one for over a year and love it. I had to get an exchange once as the battery didnt last long but it arrived in 24 hours.
Only prob I have is setting up internet and email as Orange doesnt support it and have to muddle through myself.
For all that I consider it the best phone |Ive ever had.

  • Reply
  • 2011-01-23 23:24
  • mqDH
  • H

There is now a Landrover version of this phone, same spec but with a landrover badge and start up screen, have a look at www.thephonetrader.co.uk for the full spec on the phone.

  • Reply
  • 2011-01-05 17:50
  • msfs
  • C

> In reply to Jonno @ 2010-12-22 00:11 from Mfxg - click to readyou will find that the warranty is no longer unconditional they have stopped it

  • Reply
  • 2011-01-05 17:48
  • msfs
  • R

> In reply to Geoff @ 2010-11-12 02:21 from tEqg - click to readI don't know what the go is with other countries, but in Australia Sonim offers a 3yr unconditional warranty....they'll either swap or replace a handset. Correct me if im wrong lol

  • Reply
  • 2010-12-22 00:11
  • Mfxg
  • R

> In reply to Batch @ 2009-07-21 07:57 from uBT@ - click to readHi mate,

PLEASE, I would be so grateful to you if you could tell me which has the faster OS, the Quest or the Quest Pro? I am trying to decide between the two and have heard the OS is very slow in the Quest pro. I thought with you working for Sonim, you might have experience of both.

  • Reply
  • 2010-12-13 23:28
  • f0F9
  • R

> In reply to Steve @ 2010-07-16 05:43 from wHss - click to readI have similar issues, but I tend to break mine also ( screens 3 times, once when it was in my pocket with an ipod touch with was undamaged! ) and last time I dropped a replacement one when it was less than 24 hours old, it would not power up again. First mobile wont replace it, so I have thrown nearly $1K away. I am perusing them with the CGA, but I think its tough titties to me. While the concept is great, and they are genuinely waterproof, they are not as touch as the claims, at least not for a farmer, and the UI and firmware are just terrible. A $80 nokia has far nicer UI and firmware...

  • Reply
  • 2010-11-12 02:21
  • tEqg
  • R

Just got the phone,the phone ok, just to over price.
but not bad,still need some inprovement,the ring tone sucks,the phone do not have one touch dialing,the bluetooth seem to be having some problem when the phone screen saver come on.but still a great phone.

  • Reply
  • 2010-10-24 06:39
  • qBPP
  • H

> In reply to sayan @ 2010-10-08 21:07 from utiY - click to readOne word: eBay.

  • Reply
  • 2010-10-09 07:41
  • wY5R
  • R

guys, sonim just about meets all the criterion i luk 4 in a fone. can any1 pls temme if its been released in india and where can i buy it from? google search fruitless.

  • Reply
  • 2010-10-08 21:07
  • utiY
  • Q
  • MADE IN CHINA SONIMs
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  • Rating0

Why do I see lots of Sonim phones on eBay that are MADE IN CHINA?

Here is one example (with one of the photos showing the manufacturer's sticker at the back part of the phone): http://cgi.ebay.ph/Original-So...12870wt_934.

Does Sonim outsource its phones in China or have the "Chinese pirates" had their hands on Sonim's phones again?

  • Reply
  • 2010-09-21 20:47
  • t7{q
  • Q

> In reply to Fenno @ 2010-02-09 23:48 from SuKP - click to readFenno-

I'm very sorry to hear that. We constantly work on improving our phones. Have you contacted our customer service? You can reach them Monday-Friday 8am to 5 pm (est) +1 888.858.9460.

  • Reply
  • 2010-08-24 20:47
  • b9$M
  • R

> In reply to Anonymous @ 2010-03-08 17:33 from 0BFB - click to readPlease contact customer service about this issue. They will help you and provide a replacement. You can reach them Monday-Friday 8am to 5pm (est) +1 888.858.9460

  • Reply
  • 2010-08-24 20:45
  • b9$M
  • R

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Total of 139 user reviews and opinions for Sonim XP3.20 Quest.