ensem, 16 Jun 2016Soo sad hear your story, do you try press power button + volumn up for 10 second, it will rest... moreHi...im sony user since first model..Base on my experience...u should take Z series like z1,z2,z3 and above...this model less problem especially Z2...
ensem, 16 Jun 2016Soo sad hear your story, do you try press power button + volumn up for 10 second, it will rest... moreI had the same problem exactly and I can't submit a complain to the website.
I tried to press the power button for 10 sec, no response
I tried waiting for 30mins then reopen, no use.
I tried waiting for 2 hrs, no use
That's is awful
Dissapointed User, 14 Jun 2016Dear Sony, I am an Xperia M5 Dual user for the past two (2) weeks. Let me share you a story... moreSoo sad hear your story, do you try press power button + volumn up for 10 second, it will restart the phone.
at list i can play only 4 games like clash of clans, injustice, asphalt8 and marvel contest of campians??????
There is no "patch" for the auto-shutdown issue. This issue is endemic to phones manufactured before November 2015. The only solution is to change the battery. Certain hardware changes were made in later batches such that heating is reduced, shutdown is eliminated and performance is improved.
I am an Xperia M5 Dual user for the past two (2) weeks. Let me share you a story.
I was not a Sony user previously but since I am looking for a specs with a better photo resolution, I believed Sony got it and that would be the main reason for the major changes of my decision to change to Sony. However, regretfully, after only four (4) days of purhasing Xperia M5 Dual smartphones with a value of RM13++, the first experience I got was its auto-shutdown problems. Thankfully, it is still under warranty so my pity husband went to your Sony Center in Bukit Bintang but had to go back home due to the amount of crowd at your place and patiently, he went back there at 9am on the next day and waited patiently for your center to be opened at 10am. When my husband submitted the phone for repair, it was informed by one of your colleagues that it is normal for Xperia M5 Dual user to experience this kind of problem (???). Without complaining any further, we waited patiently and one (1) week after that, your center contacted us to collect the phone. Once again, my patient husband was the one to collect the item (13/6/2016). I was excited to get back my phone (seeing the amount I have to pay two weeks back, who wouldnt?!) and for once on that night, I am able to browse through apps and all the settings with no auto-shutdown problems. However, once again, regretfully, today (14/6/2016) after sahoor, your product has once again dissapoint me when the screen went blank all of the sudden. I have tried to restart the phone but to no avail. I am sorry but I am too dissapointed with your product and has decided to trade in this phone and went back to the old brand I used to purchase. Thank you for all those gloomy experiences I got with your product. And believe me, since part of your mission is to move me emotionally, trust me, I have been MOVED.
I think sony release a patch for the auto shut down problem did anyone test it ?
AHK, 11 Jun 2016Very Slow. It dont have feeling of 8cores processor and 3 GB Ram. Camera Result is fine.I don't think slow, just some time it is laggy, when to call and open the camera.
Sam, 10 Jun 2016I found a battery issue.Usually I sleep at 11 pm. Let's say the battery level is 100% by that ... moreDo you play any games / online games. Happen to me if I not kill process thru recent activity it will run background process until morning.
When this M5 Dual gets Mashmallow updare?
Not patient waiting....
Go sony, dont let so far behind....
Very Slow. It dont have feeling of 8cores processor and 3 GB Ram. Camera Result is fine.
Anonymous, 07 Jun 2016Go to youtube, search for Xperia m5 ASD issue fix. Watch the video and follow the instructions Got same problem with battery of Sony Xperia M5 Dual, it suddenly shuts off even on a standby mode. I just bought it last December 2015.
I found a battery issue.Usually I sleep at 11 pm. Let's say the battery level is 100% by that time. But in the morning it has always reduced by more than 10% without any activity. Is this normal or does this phone has a good battery saving capacity?
BRUCE WYANE, 08 Jun 2016game is my life like heavy games did this phone is good for games and me?????? give a gaming rateNo suit for heavy game
game is my life like heavy games did this phone is good for games and me?????? give a gaming rate
DcaAL, 19 May 2016I have a M5 after 2 months of great performance it sudenddly started to switch off and it only... moreGo to youtube, search for Xperia m5 ASD issue fix. Watch the video and follow the instructions