Anonymous, 10 Apr 2016In most cases it takes 1-3 weeks and not one hour. Then you need to go to the main Sony Centre, Batteries should be available so they will just replace it.
Manoy, 15 Apr 2016Anybody change their M5 with new battery version. Did it solve the shutdown issue?Yes absolutely and for free since it's a common issue.
Anybody change their M5 with new battery version. Did it solve the shutdown issue?
hi guys , at last i got my sony m5 dual yesterday . i was really scared when i red all the issues faced by many of the friends who bought m5 , but till the end of my first day with m5 ..im not facing any major issues except some heating ....but for a fully covered processor its not a big issue .
camera was really good. since its my first day i cant able to comment a lot , but im expecting to provide same good reviews on this phone after a month.
Guys, give me opinion about sony c5 dual batch 2. Cause read opinion the batch 1 any problem is coming in this phone. I'm scared if i bought this phone and having same problem. Cause my planning, want to bought it.
Eric Ng, 12 Apr 2016I am from Malaysia, I bought a M5 Dual from Sony Retail Shop last week. I went back home to ge... moreBrother,
I also bought M5 from Malaysia Through a cousin who went Malaysia. Same problem rises. now my phone totally not responding. Would u please Help me any kind of Suggestion please?
I am from Malaysia, I bought a M5 Dual from Sony Retail Shop last week. I went back home to get my M5 charge for 5hrs as the sale promoter instruction. I notice the phone are hot as iron during charging. True enough when i unplugged the charger and on my screen. The phone LCD appear black and white lining. Can't see any display on phone anymore. I went back and show my phone to them. They change for me another new set. This new set appear fine after charging, but soon after few hours, it auto shut down. I try to on back power by pressing power button, but no respond. I connect it with charger then it respond by showing battery meter. So i on the power back. it appear on with a msg. Phone update inaccurrate. What the heck? This M5 seriously get a lot problems. This time i went back to the same retail shop, add money and change to Z5 dual. No problems anymore. M5 dual is a phone with plenty of problems and the worst phone model Sony has to offer for so many years in market. All i can say "Disappointment"
How can i know the first batch from the second batch i really worry to buy the first one because of it's problems
Is been a month for M5,
no auto shutdown,
charging time 4 to 5 hours,
rear camera very good quality but front camera focusing not good enough, 100 pictures with few video recording took about 40 to 50% battery,
accessing internet very damn weak when using dual sim card same time, have to off 1 sim then the traffic smooth for accessing,
Wifi good & no problem,
battery not good for gaming, wechat ...exhaust fast,
before install apps or games, the battery(24 hrs ON) can stand for a week just use for calling but after install some games & apps only work for 2 to 3 days,
I guess M5 only suit for normal use not for variety use.
Good luck for those who like to buy M5 in future.
As i know, Sony will have new model call Xperia Performance.
Can consider this new model.
Is this phone is still having the auto shut down problem, is it fixed in latest update
Its good phone or not, some one tell me whether to buy or leave it
By the way, This phone is absolutely a hot cake when you doing gaming and Sometimes even will get high temperature when you browsing web. I went to the retail outlet Which I Bought this phone last week to request for trade in, the staff even told me They only sold a few pieces of M5 and they reject to Order this model again Coz too much of Complain. Go to the Z series is Better option
This is by far the worst phone made by Sony. The problem appears to be a micro circuit and it is a manufacturing defect. Sony should be replacing all these phones as they all have the same problems.
1. Auto shut down issue. Usually related to going from 4g to 3g or the other way. Need to plug into charger to wake the phone.
2. Slow charging times. Put the phone in airplane mode and like magic the phone quickly charges.
3. Short battery life. Seems to be related to the 4g radio.
You might try changing the network settings so it does not use 4g. Not a solution if you need 4g obviously. But I found that all the problems with auto shutdown and battery charging times and life went away after I did that.
Still this is unacceptable and I took my phone to the Sony shop for replacement.
I will post a full report here once I get the phone back. So far it has not been a positive experience - Sony Philippines take note!
Alvy.., 07 Apr 2016I get antutu 6 score around 40k but many people in horror are getting around 55k. Anyone knows... moreThe battery drains quick because the first batch of these phones had fault batteries
umesh, 08 Apr 2016i brought the M5 a few days back seems like a great phone only issue am facing is that it take... moreTry using a different charger with a short cable. It will send the charge to your phone faster since the power has a shorter distance to travel
umesh, 08 Apr 2016Hi Guys, i was using a Zultra before and just brought an M5 a few days back. my purpose of buy... moreHI....I also bought it before a week and have same problem of long charging
Have u find a solution?
It's such a bad experience for this model seems I get this phone on Last October. I faced auto Shut down problem and its Really irritating. I found that the problem only will happen when your LTE line switch to H+. Especially when the signal unstale. I did Complain and Sony was agree to replace me a new phone but the problem still the same. I only suggest Z series instead of M series.