I am writing this mail to you because i am very very disappointed not only with the Sony phone but also with the rude behaviour of executive in your service center. This kind of behaviour was really unexpectable for me. I visited your service center with the hope that the choice of purchasing sony phone is my right decision and I will get appropriate solution of my problems but now, sorry to say I was wrong. Because you fail to provide after sale service to your customer.
I just want to know how can any customer remain cool if he is getting problem in his phone again and again after repeatedly going service center. I have already mentioned all the problems of phone in my earlier mails.
Initially there was not Such kind of any problem in camera but after visited your service center i have started facing problems in camera too.
As per your executives this is user end mistake i.e. from my end and i will have to pay for it . Do u really think that customer is very much technical to damage his phone's camera and have ample of time to visit your service center again and again.
And at your service center it was being said to me to behave like professionally . At one end you take your customer granted and not able to provide better services, at the other side you expect normal behaviour from your customer.
Why should i pay money when my phone is under warranty and over of it , this is not my mistake .i have already clearly mentioned that i started facing this problem after visited your service center.
This is my really bad experience of using this phone as well as services that you provide to your customer. Sorry but I will not pay any single penny for any service.
plz do not purchase sony product
I've got mobile as third owner in august 2014. Since then I haven't had any problems with device. I think Sony did a splendid job on this one. I love the phone and it's features display colours, battery life and performance. Sadly on some level in late 2016th 3.5 audio jack slot gone and i replaced this for new unit part on my own. It's started playing audio in clear dynamic sound even on used earphones. As is 2017th I'm finally looking for an upgrade just something little faster. Camera etc. Sony Xperia of course;-) But still will be using my old Xperia Z as it's great phone.
i have buy a refurbished xperia z(from lazada)and got problem with microphone ang data line
I was unlucky with my device because of the approximity sensor. i had it replaced . Then comes the problem of responding to WiFi . A damaged piece which was replaced too . Two problems in two years. I hope not to face new problems again. I was really disappointed though I very much take care of my phone . I bought a device from another company. Relatives use Samsung carelessly nevertheless they do not have problems of maintenance like me. I thought that Sony was better. Good bye Sony.
I've owned a Z for over three years and it's been great ! Sorry you lost yours Ena
I am too sad, just lost my Xperia Z in a train. The performance is awesome. Used since 3 years ago, never had any serious issues. RIP my Xperia...
Yes this phone is amaizing..Still using it and is smooth as tennessee whiskey.
CM C, 18 Jan 2017Horrible experience!!... The phone died and even when we had paid insurance they found a way ... moreI saw a lot of people have z since 2013 and all are satisfied, its an amazing phone, if you don't know how to handle a phone properly don't blame companies.
Anonymous, 17 Jan 2017very bad experience with sony experia mobile.i bought this before a few months with the price ... moreLol no body cares for your lies here,you even didn't know how to write a good lie, Sony phones are best,
Horrible experience!!... The phone died and even when we had paid insurance they found a way no to honore it. The insurance is a total scam.
Worst ever ... We will never EVER buy a Sony cellphone again EVER!!!!
Hana01, 22 Dec 2016Such a great phone. had it for over three years, dropped it many, many times and it never broke!Sony xperia z is very beautiful hand sate
very bad experience with sony experia mobile.i bought this before a few months with the price near 20,000.But now it is not in use.all parts of its are not good especially battery.I m totally disppointed with this product.It is very poor quality.
I suggest do not buy Sony mobiles, not worth at all. :(
iam SIVA, 26 Dec 2016Sony Z C6602 4G support or not support Please tell me answersC6602 doesn't support but C6603 support lte 4g
Anonymous, 15 Jan 2017Hi,my phone Sony xperia z4,when off, rebooting is after 2-3days yet its still newBK
Hi,my phone Sony xperia z4,when off, rebooting is after 2-3days yet its still new
sudden death & reboot again and again on my xperia z c6602 but may software is Android Lollipop 5.1.1. what is the best solution for this?is there any software?
The most useless device I have used recently.battery charge only till 90,bluetooth is often so slow to show the acceptance click,the incoming file will be cancelled,the sound is very weak I can barely hear it ringing many times.It's highly overpriced,VERY DISAPPOINTED.