Anonymous, 31 Jan 2017I have the same problem, i tried all suggestions from Sony and the problem continues worst. I ... morePlease use sony companion for updates.
Anonymous, 06 Feb 2017I have the same problem. Had my D5803 in the drawer for a allmost two years (until i finally g... moreUpdate using sony companion using a computer..then update your phone.
AnonD-287306, 30 Jan 2017i just got mine a week ago. No issues but stuck on android 4.4.4
My model number is D5833, is... moreI have the same problem. Had my D5803 in the drawer for a allmost two years (until i finally got around fixing the broken screen).
Now i am stuck at the version it had last time i used it - 4.4.4
And software update shows i am up to date! :-(
AnonD-590012, 27 Sep 2016I also have the z3 compact. I was happy with the phone in general. Good speed for apps and vid... moreI have the same problem, i tried all suggestions from Sony and the problem continues worst. I lost my money. I have to buy another phone, a Motorola.
i just got mine a week ago. No issues but stuck on android 4.4.4
My model number is D5833, isnt the official update already available?
24.5 months and the drop down menu stopped working. Doing a touch screen test shows the top of the screen touch sense has failed. Front camera died a while back, i don't do selfies so never bothered me. I will contact Sony to see what they say. The phone is like new in a case and screen protector all its life. Shame as this has been a brilliant phone.
I've had mine for over a year and although the charging cover insulating rubber came off it still closes and that is the only fault. It is brilliant. I've added an extra 64gb mem card and all good. The front facing camera is a bit pants, but I'm not into selfies, so I don't care! The battery lasts and lasts and I am happy with her.
Sorry if you've had a bad experience! I have put an extra layer of gorilla glass on it only a couple of pounds! I also keep it in a wallet style case cos it's so slim and shiny I'll lose it or drop it!
A. Antunes, 18 Jan 2017I have this phone by 20 months, now. Very good performance when it's working but...
- at 16 m... moreHad exactly the same problem after about the same period of time, plus the memory card randomly popped out at times and it was very difficult to put it back in, and the top speaker was losing contact because of the display being unglued and I had to press the top right corner to be able to listen and for the screen to be lit during calls so I could hang up.
Luckily, the certified service provider took care of everything and now my phone is as good as new!
touch screen faulty
Complete waste of my money!!!
After a year the damn thing doesn't work properly anymore.
The touch screen area is a sh$#%t!!!
The home area stopped to work with no reason. I've tried everything recommended in all posts and nothing has worked so far.
I have an another cell phone (that one with a bitten fruit as a symbol) for years running the last OS beautifully!!!
I do not recommend the Z3 at all!
Trust me!!!!
I have this phone by 20 months, now. Very good performance when it's working but...
- at 16 months the glass ecran start to unglue and the ear sensor stop function. So I couldn't turn off the calls. Repair on warranty took a month, which disturbed me a lot.
- At 19 months (until now) the spring that retains the microSD card stop working, so the card goes out the slot. I loosed the card memory, so musics, photos, videos and some aplications.
- Now, also the batery seems to be tired, as it took only a day to empty. When new, it tooked 3 days.
As I already know that it will take another month to repair and I need it to navigate, I'm waiting for the better oportunity to send it for service. Before the 24 months limit warranty.
Meanwhile, I'm looking for another phone to substitute it during the repair time...not a SONY, obviously!
Tin, 03 Jan 2017Overall high quality phone, BUT WILL NOT LAST more than 1.5 years, problems start with regular... moreAgree with you, i will buy sony phone again
Got a new one back after 1 month from insurance, after massive damage (my own fault). Used a iPhone 5 and a Samsung A5 in the mean time. Damn those iPhone are annoying and the whole touchwizz is too messy. I missed my little sony a lot. For sure this is the best phone for me. Maybe not the most rigid phone but I like the small size, the still snappy speed, nice relatively clean androidskin. camera maybe a bit outdated by now. But I am not a big photograph anyway. I do have to say that the loudspeaker is not very loud as I would like it to be.
All in all a nice proper phone for single hand use with still more than enough speed and good battery life. I never experienced those unwanted shutdowns or touchscreen failure.
My z3 compact battery drain very fast after 14 month use please help me
Dont buy. I have been advised by local repair centre that Xperia phones have a design fault that results in common screen failure at around 2 years old. Cost of repair is similar to new phone according to the sony repair centre I just spoke to.
Its the best ever !
what did u expected to last u 10 years......!!!!
Great phone, fast, reliable, good camera and still working after 26 months of use. Plan on having it for next year or two at least.
Don't buy
Waste of money phone becomes unusable. Keeps restarting all the time. Not reliable. Touch screen no good. Slow Camera is low quality. Waste of money\Bad investment
The touchscreen on my phone stopped working after 14 months of use and I'm still thinking whether I'll keep buying Sony smartphones. I'll give Xiaomi Redmi 4 a try this time.
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