I have this phone for almost 2 years and i am enjoying it so much, recently i started to face the battery failure signs ( heating issue not charging fast ) which is normal for 2 years mobile
i ordered a new battery from amazon for about 9.5$ and i am taking the challenge to replace it by my self, i am not giving up on it yet :)
Ale, 19 Jul 2015Gentlemen,
As SONY closed all its stores in Canada, I highly doubt you can get even support ... moreWell, i did.
I had support from sony in Canada. I went to their canadian website (chat) and got support for repair. I just had to send my phone to a repair centre and it took less than 12 open days to received it back.
As SONY closed all its stores in Canada, I highly doubt you can get even support for this thing. Even the online support covers many toys but not cellphones. This is Unacceptable for sony.
Anonymous, 17 Jul 2015Dear Team, I have done factory reset as my phone went dead after lollipop update.But the issue... moreThe same happened to me... It's a battery problem. You will need to contact the nearest sony repair centre and get your phone to be check.
It cost me 70$ (cnd) for the repair. Since then, it is working fine. At first i had problem with the battery. It couldn't last long (4-6 hours). Since then i have change many setting and everything is normal now.
Hope it will help, good luck
Dear Team, I have done factory reset as my phone went dead after lollipop update.But the issue still lies as i am unable to use it due to frequent shutdown. Could you please suggest what can be the issue.I hope you won't let down your customers w....
Hemant Jain, 07 Jul 2015Same this is happening with my ZL. I went to service center and they said that the phone can'... moreDon't listen to stupid ideas of giving up on your phone (unless you really wanna change your phone). Xperia ZL is still a great phone, except for the internal speaker sound while in call. Which, btw, Sony acknowledged and said to repair in the next update. So hang on in there. And meanwhile, change your battery. Cheers.
SONY, 19 Jun 2015Dear customers, thank you for your feedback. We will try to fix majority of the issues in our ... moreDear Team,
I have done factory reset as my phone went dead after lollipop update.But the issue still lies as i am unable to use it due to frequent shutdown.
Could you please suggest what can be the issue.I hope you won't let down your customers who have been using sony for last 6-7 yrs .
Got Lollipop 5.0.2 on C6506 Movistar version on July 10th, 2015. Installed, ran into issue with Google Play Service, had to manually remove Google Play Service update from Apps, then reinstall it from Google Play to get rid of all the warnings on "need to update Google Play Services." Once that was done, and after reboots, it seems to be more responsive than before, happy with the update so far!
I buy this phone for some months everything. Was fine just a mic issue but after i upgrade it to lollipop it become brick,it does get boot up,i go to Sony service they said it is dead
from that moment i hate Sony for the rest of my life...full waste of money...never buy it or upgrade it
Why i still didn't get lollipop update? I'm from malaysia... Please someone answer me
Anonymous, 08 Jul 2015The problem is with your battery. The Li-Polymer battery which is non-removable is no more ava... moreHow come, here in Canada, the sony service center was able to repair (change battery) my phone...? Maybe, you should send your phone over here in Canada. I think they will be able to help you out.
Ghost, 02 Jan 2013Gonna be the ultimate phone ever. Love you sonyyyyyyyyyyyyyyyyyyyyyyyOne of the mistake I made in year 2013 was to buy this mobile!!! Hahaha..
Gris Bleu, 30 Jan 2013Ask iPhone users how to handle non removable battery.You have to throw out the phone, if you don't know to fix it. I have one with dead battery bought on 2013. Now I couldn't find a replacement battery even at the service centers. Hahaha..
Forced to buy new phone. NO MORE SONY!!!!
mobgamer, 16 Mar 2013Bought this phone on the 12th. Quick review on usage so far:
1) Display - simply stunning, th... moreThe best thing is OVER HEATING BATTERY.. Haha..
Now I am searching for a battery to replace the totally dead one, but couldn't find any. I bough it 2 years back and now I am forced to buy a new phone.
NO MORE SONY!!!!
wofaj, 04 Jul 2015I upgraded my sony xperia zl to android 5.0. now my phone will not turn on, its just flashing ... moreThe problem is with your battery. The Li-Polymer battery which is non-removable is no more available in the market (@Bahrain). I am planning to order through e-bay.
Anyway, I decided to change my phone. No more Sony, as the spares are not available all the time.
wofaj, 04 Jul 2015I upgraded my sony xperia zl to android 5.0. now my phone will not turn on, its just flashing ... moreSame this is happening with my ZL.
I went to service center and they said that the phone can't be repaired. It's a brick now.
sadique sk, 02 Jul 2015hii folks...my Xperia zL updated to lollipop 5.0.2. it is very smooth and nice. but i am not f... moreI suggest you contact sony via their website or chat online with them... That should help.
wofaj, 04 Jul 2015I upgraded my sony xperia zl to android 5.0. now my phone will not turn on, its just flashing ... moreMay i suggest you contact sony via phone or chat...The same thing happened to me (mine, 2 years and no warranty left)... I had to send it over to sony for repair... It cost me 70$ (cnd)... According to sony, they changed the battery and the camera (colors issues)...
I have received my phone this week... It is now working fine but can't make a full day without charging the battery... I'd say, a full charged battery last only for about 3-5 hours... The battery drains so fast...I have checked all the setting related to power... Before with Jelly bean i could last a full day without charging the battery
My only regrets toward this phone... I shouldn't have upgraded it to lollipop... I should have stayed with Jelly bean...
Hope it will help...