You have to do factory reset on your phone. Before that copy your all photos & video to sd card &remove sd card
I'm a new user of Sony ZL and the Google play app will not open on my mobile after several uninstalling and reinstalling.
Please I need help on how to resolve this or better still get a Sony market.
Sony mobile user, 20 Jan 2016Hi Guys, I am using sony ZL since 2013 till now i dont get any problem with my mobile, but 2 ... moreReplace the battery... You can easily get one from eBay at around ₹1200 and then ask a local repairshops to replace it.. Other wise there are plenty of videos available on YouTube from which you can by yourself replace the battery
Best phone I have ever owned! In may its gonna be three years old and I have no desire to exchange it for a new one. The hardware is still top notch and the size is perfect. I had to change the speaker because i once spilled some beer on it, But the exchange was really easy and the new microphone did cost like 10 euros. I seriously hope that Sony will bring marshmallow for it.
Sony mobile user, 20 Jan 2016Hi Guys, I am using sony ZL since 2013 till now i dont get any problem with my mobile, but 2 ... moreThe same happened to me last year. Unfortunately, you will need to replace the battery. It cost me 90$ cnd (shipping included) and it is working fine since then.
I am using sony ZL since 2013 till now i dont get any problem with my mobile, but 2 days back my phone is switched of and again on and on shows sony xperia on screen then today it got shutdown, When i went to sony service center they told this is not repairable, u have a choice like replace with 20% amount back and pay 80% , you have buy in z series phone only.
Please advice me for this problem what i will do?
Anybody give me suggetion.
I have been using my ZL for almost 2 years and a half. I had my first battery replaced by Loxley Thailand (a Sony repair distributor in Thailand) after 15 months. They spent exactly 14 working days. I personally was really impressed since Sony's after-sale services in Thailand has discredited it's face for some reasons. By the way, my current battery has perfectly worked for 13 months. I'm planning to have a new battery replaced by the same distributor once it is dead. I love this phone a lot (due to my personal purpose of use). Unfortunately, I've heard that ZL has no longer been supported in terms of a newer firmware. However, I'm planning to use it unless it is lost or stolen.
I have been using Sony xperia zl for two years. Bot now. there is a problem that my phone's microphone is not working perfectly...microphone disturbance...can't hear to the other side person while talking...please advice me about the problems
The best phone in his price range. Great camera and battery endurance. Smoth performance in every aplication.
Me and all of in my relation has stopped to purchase Sony Products....
aksrivastava, 03 Nov 2015This Xperia ZL is not repairable ones battery is dead , as per Sony care at Lucknow. Not Repa... moreMe too had same problem and sony refused to repair same.they said its a board issue and the whole board has to be replaced or I can buy a new zl at reduced price of 15000.This is pure cheating. I took phone to a local repair guy and got the battery replace for 1000rs and it works fine. Bt disappointed with sony service. No more sony in life
Sony makes the best smartphones. My first smartphone was the Xperia SP. I sold it and got myself the Xperia ZR because of the Kitkat upgrade. Along the way I got to test out my friends Galaxy S4, Note 3. Great devices but wasn't as easy to do simple things I did with my SP & ZR. In July I sold my ZR and got myself the Xperia ZL (red). It's a beautiful looking device. I encountered that similar shutting down problem as other reviews stated but it was a quick fix. Ordered a battery for less than $US 12 and had it replaced. Phone works great again. This phone is almost 3 years old and has the same screen to body ratio as the Samsung Galaxy S6 Edge Plus. I've outgrown the screen size already and looking into buying the Xperia C5 Ultra. Right now screen to body ratio plays a vital role in my future purchasing of phones. Sony and other smartphones companies should incorporate that smaller bezel feature in their upcoming smartphones. At this stage in the industry the standard of screen to body ratio on phones should be at least 75%. More screen, less phone. No sense buying a phone that don't look good. All in all the ZL is a good enough mid range.
aksrivastava, 03 Nov 2015This Xperia ZL is not repairable ones battery is dead , as per Sony care at Lucknow. Not Repa... morewhat do you mean not repairable? I already replaced by battery phone twice and it work again.
douglasantunes, 30 Nov 2015Replace the battery, solves your problem.yeah, I already replaced the battery twice for my phone haha.