Ahdjjd, 12 Nov 2015My xperia zl is dead.It starts only on charging,and shut down when removed from charging.Sony ... moreSame problem suffering to me by these cause.Actually it is high cheating in pursance of sale accumulatation by sonyservice.do you know?_where can it buy from outside?
My xperia zl is dead.It starts only on charging,and shut down when removed from charging.Sony service center here in india refused to repair it,They says these phone only has replacement policy so I have to pay 80% for new phone.Sony is cheating their customers.I regrett for buying a Sony phone.so don't buy a Sony product.
This phone has 75.6% screen-to-body ratio even though it is old already. Sony should come up with new phones with this ratio.
This Xperia ZL is not repairable ones battery is dead , as per Sony care at Lucknow. Not Repairable is their version in writing. My mobile Zl C6502 was active only for one & half year.They offered me to buy back this costly mobile on 20% mobile value. I was offered to buy Sony Xperia Z1 on Rs.22500 payment basis.This is cheating with customer. One more thing -- Sony has stopped making this mobile then why ZL C6502 is being sold. So don't buy Sony Mobiles especially those who don't have replaceable battery. I am surprised why company has not colled back these mobiles.
guy with phone, 05 Oct 2015Hey folks, just wanted to concur with anyone who has had the "sudden death" event with the ZL.... moreHow did u get ur problem resolved ... I m facing the exact same problem and dont know wat to do
raja, 26 Oct 2015iam also purchase Sony zl in Kuwait write now Iam in India battery is dead i ask sony service ... moreJust buy it online and replace it yourself, it's pretty easy.
Using since May 2013 without any issues, change OS to Cyanogenmod if you want your device performing at its best.
Sunil, 15 Oct 2015Phone features are very good.But the problems is my phone battery got dead within one year.It'... moreiam also purchase Sony zl in Kuwait write now Iam in India battery is dead i ask sony service centre he told where purchase that area only possible change the battery
I have been using it since May 2013 and still performing same as I brought it. Excellent battery performance till today. It never hanged.
Phone features are very good.But the problems is my phone battery got dead within one year.It's handed over to Sony service Center in Kuwait.Even after 25 days they are telling it may take one month more to clear the problems.This means Sony after sales service in Kuwait is good or not ???
Please guys install AVAST Cleanup an run it and tell me about the battery performance.
Same battery issue.. I remember, i switched camera pixels from 9 to 13mp.. Recorded some videos, and while watching these video, phone directly switched odd, i restarted again and saw the battery usage. The battery was direct fell down to 0% .. Strange. After that my phone was working on power only,
I took the device to the service center and they told me that this phone will not be repaired, company will give the replacement offer, while for the new replacement phone i have to pay 20 to 30% money of the new phone may be they will just reduce the 20% 30% from new replaced phone and i have to pay remaining. Service center also not sure which phone i will get and how much i have to pay...
I phone was is 2 years old,but before 1 year only i had got the replaced phone as mic was not working. So it should be 1 year old. I have not even dropped that phone
This is giving too much mental stress.. As i bought this phone keeping the brand name mind.
guy with phone, 05 Oct 2015Hey folks, just wanted to concur with anyone who has had the "sudden death" event with the ZL.... moreYou just have to make a battery jump on your phone and then it will come back to normal. I did it a few months ago and my Zl is brand New again :)
poker, 18 Sep 2015Good day fellow xperia ZL users! For those who upgraded to 5.1 lollipop.. How was it?? - Batt... moreIt kind a good update for me... New interfaces, more feature, and smooth processing when open apps.. Love the Lollipop 🍭
Hey folks, just wanted to concur with anyone who has had the "sudden death" event with the ZL. This is the SECOND ZL I have had in 2 years, and it just suffered the same fate as my first ZL. Both phones inexplicably over-heated during the use of an everyday, seemingly harmless app, and subsequently powered off. In my case yesterday, it was during my use of Google Maps in the satellite view, and it had about 40% battery left.
Upon attempting to turn the phone back on, it reported the battery was fully discharged, and would only turn on when plugged into the charger. When turned on, it had to "optimize" a long list of android apps - each time - such that every start up took at least 5 - 10 minutes, which is extremely annoying since the phone would either immediately shut down upon disconnecting the charger (regardless of the charge status) or as soon as I tried to send an SMS or make a phone call without the charger connected. This exact situation happened last time as well.
To me this appears to be an issue with the internal battery. I have noticed excessive heat from my ZL in the past, and have always wondered if this was a typical occurrence with smartphones or if it was just a ZL thing. I would consider myself a smartphone "power user" although I don't play games or anything, just use my phone for messages, work emails, the internet, watching videos and social media.
At any rate, I've sadly moved on from my beloved ZL. RIP!
Gisam1981, 01 Oct 2015i have the same problem sudeen death. cant swith on.
wow, it has been a while i saw many people with the same battery issue.
i recommend all of you to check official sony forums:
xperia Z and ZL had a sudden death issue when they first came out, sony replaced some of the shipments, then some ZL had an IR issue, so sony started replacing those, after a while reports of sudden death or battery issues stopped, i thought this was no longer an issue, even some ZR shipments seem to have had such issues.
it is seen by many that sony used a new battery design on this first batch and it wasn't a very good choice.
now, think that most electronics have a 1 year warranty for a reason, usually after the year some components "wear out" and is cheaper to replace the complete device, since devices stop being manufactured a company would need to give you a brand new model which would be very expensive for most companies
i have had my ZL since it came out and is still working, in the old manual it says that we should keep the battery charged and that will help improve the battery life, there was a rumor stating that keeping the battery charged would damage it, but it does not, most LI-ION batteries will remain in good shape for a long period of time, however "On average, lifetimes consist of 1000 cycles" that is recharging them 1000 times so if your keep "refreshing" your battery it will die sooner, i still have a 2010 xperia x10 mini, and works pretty well for such an old device.
always keep your phone cool, heat will affect internal stuff and battery
always charge your phone when is cool, charging when hot will affect the battery
do a phone reboot or "turn off-turn on" at least once a week, this will help "refresh" the RAM-memory and allow the phone to work better thus lowering the "push" on the battery
please do post your issues on the sony forums, even if they cant help you, your complain will help all sony users who still have warranty.
on side note,
-just tested the IR with the 5.1.1 update, works very nice, i feel like it has more range now, but that's just me, and yes, it is learning codes
-keep the "file commander" app since is able to copy/delete/paste/rename data on the internal storage and SD-card, have tried different apps and they all seem to be "blocked" by the 5.1.1 storage policy
-use the "move to SD card" option before using apps for the first time, what i do is install app, or apps, DO NOT use/open them, close all applications and reboot phone, go to settings>apps and move them to SD-card, again close all applications, reboot phone again, and now i use them, i know is a little bit annoying and sort of "obsessive" but i have had NO issues with my ZL and x10mini so far.
My Sony ZL was dead cant boot up. when i press the power button there bibrate then the screen only show SONY and XPERIA then off again. black screen.
this happened when i tried to use the phone when the battery 40% then suddenly switch off itself, i thought the battery totaly flat but when i charge till full then turn on its ok for while but when i disconnect the power cable it switch off itself, not sure if battery problem or hardware problem.
Any of you guys facing the same problem with this phone.
I read an artikel when this happen we need to repair the software so i do it and there are latest update, (I did not repair the software but directly update to latest software, (Jelly Bean to Lolipop) which is i thought even better, update is done but still the same problem.
My phone is out of Warranty.
What should i do to get my phone work again.? thanks in advance and sorry for my bad English.