dan621, 12 May 2017I bought Vivo 5 last march and since then I've observed that my music is stopping or keep on p... moreApp stopped working or running usually the most culprit are the apps themselves, the software or the settings. So, make sure to do trial and error. Below I post several users said the same problem and the solution Vivo agent answered before take the phone to Vivo Service Center.
In software version 3.3.4. I began to charge on 13:57 (battery 21%) and fully charged on 17:44. Almost 3 hours.
I remembered when I was use Samsung Galaxy Note II and Huawei P8lite, they took up 3 hours charging time several times.
dan621, 12 May 2017I bought Vivo 5 last march and since then I've observed that my music is stopping or keep on p... moreI tested several minutes ago, streaming YouTube listening music more than 8 minutes with Hi-Fi on in YouTube Hi-Fi setting (but I didn't use headphone), my phone connected to Wi-Fi, battery percentage was around 24%, no automatically stop. I also tested, switch on Hi-Fi iMusic in Settings, then played iMusic, no automatically stop too.
dan621, 12 May 2017I bought Vivo 5 last march and since then I've observed that my music is stopping or keep on p... moreI copy paste from Vivo global forum
I'm having the same issue. Tried doing your instruction but I don't seem to have Zcamera. What any other solutions..???
Dear Joe R
This is Erin at your service. We are deeply sorry for the delay. Have you installed Go Security application in your phone? If yes, please uninstall this app and try again. Hope this can help you.
I don't what happened, but this last few days my VIVO V5's iMusic keeps on pausing or stopping. Can you help me please. It annoys me so much. Maybe it is because of the last update .. Reply back..
I had the same problem as you. I just went to Settings-Sounds-Hi-Fi and just turn it off for imusic and video, now I dont have the problem anymore. Hope this would help you.
dan621, 12 May 2017I bought Vivo 5 last march and since then I've observed that my music is stopping or keep on p... moreMy Vivo doesn't experience music/audio/video stop by itself automatically. Make sure, there is no app on your phone that block or make music/audio/video stop automatically playing.
The most I read and see in forum, there is no complaint about music/audio/video stop playing automatically in Indonesia region. So, maybe there is an app on Vivo V5 on other region.
I bought Vivo 5 last march and since then I've observed that my music is stopping or keep on pausing and its really inconvenient. Should I surrender the phone for repair? or is there other way to repair it?
I bought this phone for the camera... But snapchat ND instgram Cam is veryyy darkkkkkkk compare to the normal camera...... Please help me out!
No point using this phone for camera if the clarity is so bad
BRIGHT, 11 May 2017are you guys having a problem with your battery? cause my battery drains too fast. pls help meWhat software version on your Vivo phone right now?
My Vivo V5 is running 3.3.4 software version. The battery percentage is 60% now from 100% (used for 5h 22m in iManager app).
are you guys having a problem with your battery? cause my battery drains too fast. pls help me
New update available
New version:3.3.4(118 MB)
(1) Optimized audio effects
(2) Optimized battery charging functionality
(3) Corrected the inaccurate translations of a few languages
(4) Optimized network speed
(5) Set 4G network as priority in default network settings.
(6) When two SIM cards are inserted, the SIM card in slot 1 will be used as the data card.
I had updated my Vivo V5. Overall is the same, I will see the next when I do charging my phone.
The extra accessories come in the box my Vivo V5 is nice. Jelly case for back casing, temper glass applied on the screen. And plus extra goodies (I think this is promo I bought it): ring (applied to the back of the phone), waterproof cover plastic and tongsis.
can anyone please try playing granblue fantasy with this phone on max settings and see if it lags or not. planning to get this phone within this month. x.x
The Vivo V5 I use so far is good, almost no lag, no complaint. Music OK, video playing OK, internet, YouTube, are OK too. I don't concern much for camera result, simple user.
For everyday use, multitasking, games (not heavy games), Vivo V5 is good choice. Price maybe experience, but in my opinion, the price is OK.
For price, around USD 262 in Indonesia region (assumed USD 1 = IDR 13.352).
I don't know if there is different thing on Vivo smartphone in other countries or not, but my Vivo V5 is fine till now.
I also would keep updating if there is something wrong or something new on my phone.
Anonymous, 07 May 2017Shall i buy this phone or redmi note 4 or oppo f1sSuperb u must buy the mobile
I think the battery life little less good. At the time 03:00 when I began to sleep, my Vivo V5 battery was 98%, connected to WiFi and standby on, after I wake up on around 08:15, the battery life was 88%.
By the way, I like the performance of Vivo V5 so far. Even people said old chipset, MediaTek or other mention, for me Vivo V5 satisfies me enough, no complaint. For battery life good enough (in the rank section, inside iManager app, the phone is used for 20h 32m from 100% till now 26%) charging length time is good in software version (3.2.3).
gaurav, 09 May 2017Hi. I bought vivo v5 few weeks before. Superb phone. I am loving it. This one is my 2nd vivo... moreYou meant the iMusic deafult app? What did you mean 'after refreshing yhe phone'?
Hi. I bought vivo v5 few weeks before.
Superb phone. I am loving it. This one is my 2nd vivo phone.
In v5 everything is super smooth. But when i re-open the mp3 player after refreshing the phone it takes hell lot of time. I do have vivo v1 and vivo y31. But the problem is only in v5.
Cant it be fixed..?