I have filed a case in consumer court against YU/Micromax against the defective product sold to customers (Yu Yutopia). This is mainly regarding the camera lens cover simply falling off. It is due to a basic fault in the design. The company totally disregarded repeated attempts on my side for a reasonable solution.
Will keep you all posted regarding the outcome of the case if needed. If I win, all those with similar handsets form YU can claim compensaiton from them. YU has cheated customers in broad daylight. It is clear from the all the peoples' comments in this forum.
Ishaan khan, 11 May 2017Does anyone found solution of random switch off this YU yutopia phone?I had it replaced 3 times from the time of purchase. Complete waste of money.!!
Suman9j, 07 Feb 2017Bro U Does't Face Random Switch Off Problems In Yutopia.Plz Give Me SolutionHey, I had the same problem. I tried the hard reset method but the problem will arise again :(
So I changed my battery of yutopia from a local repair center and the phone works fine (Y)
I guess the main reason behind this issue is that YU play god (lol.. its really playing with us XD) Company has created their own battery, so i guess there is some kind of short circuit thing going on, in the battery. That is the reason why the phone gets into bootloop kinda thing...(turn off when the short circuit happens).. if you connect the charger then it works fine because now the phone is getting power directly from the charger(not from the battery).
Hope this clarifies your doubt :)
Ishaan khan, 06 Dec 2016First of all, I have seen many of you are confused that all the reviews are real or fake but I... moreI bought yutopia phone 1 year back initiallly it works good then the problem of auto switchoff occours i just went to service centre of gorakhpur they took my phone and after 21days they provide me new phone after few days same problem of auto switch off started then i went to service centre they took my phone for 30 days n finally said that it cant be repaired i only suggest that not to buy this phone apart from this phone the service centre are making persons fool
Does anyone found solution of random switch off this YU yutopia phone?
Suman9j, 07 Feb 2017Bro U Does't Face Random Switch Off Problems In Yutopia.Plz Give Me SolutionBuddy just make hard factory restore, and u'll get ur problem fixed, make sure to create a backup of ur data before doing it........
Traveler, 14 Feb 2017Does it support VOLTEYes it support volte for jio
An absoulutely trash device and the two reviewers Sumedh.D and NP Pal are fake reviewers praising this phone. Finally I got rid of this piece of trash and went for an iPhone SE.
Good riddance, Micromax-Yu should be ashamed of themselves for selling such a low grade device to people. Even OnePlus and Xiaomi phones are thousand times better than this trash.
Ishaan khan, 06 Dec 2016First of all, I have seen many of you are confused that all the reviews are real or fake but I... moreBuddy you are lucky enough to gt ur phone in 21 days....... I gt my phone display broken......... they took 4 months to replace the whole phone
i've been using d phone for 11 months not worth d money . touch has failed n d micromax service centre could not find d fault n told me that water has gone inside d phone hence d guarantee ceases to exist n to change it i should pay rs 6200 .the micromax is the most useless co on earth .i went to d ramesh nagar centre the technician was useless n unworthy. hence shun both yu as well as micromax
First of all, I have seen many of you are confused that all the reviews are real or fake but I am giving a real review as I have this phone around approx 6 months. 1st month phone works fine or you can say good but after this phone started switching off automatically. than I had given this phone at service center (Delhi) that have send phone to company .They told me that it will get repaired in just 10 days but they gave me phone( new replaced) after 21 days . then I had used it for 1 week but then again it started that same switching off problem then again we have to give that phone to service center they told me that they will change motherboard again my phone have gone for 21 days , then finally they gave me phone (old repaired) but it lasted 1 week and then same problem arises. I hope you can understand what anger I am holding in my mind, then again I have given my phone to service center but this time I have given them warning that I will sue against them as a customer harassment. still my phone is in service center , I am writing this review with my 3 years old Micromax phone. my faith for yu gone under my foot. I am not suggesting , I am warning you that don't buy yutopia but other phone of yu works well. I don't what the matter with only yutopia.
(this is a real experience with yutopia)
10 Month User Experience :
After 10 month use of YU YuTopia, I learn a lot of things.
1. Never buy YU product !
2. After 10 months still no update !
3. Finger sensor not working proper !
4. No support of customer service , If face any big issue they simply we need to send your phone to YU Main center, even if you do .... the same result happen.
5. Always Buy the big brand of you're going to spend over 20 k !
6. The camera was working fine in starting , but after 2 months it's become worst. No solution found on customer center.!
7. Blank screen problem during the call , no solution found on customer center!
8. YU was only focused on looting peoples.
9. Worst phone of the planet. !
10. Never ignore expert opinions !
Donot purchase any YU devices (strictly).
If u u want to purchase YU device then first visit the micromax service centers you will find many YU devices in service centers not micromax..
The head of service center is frustrated and they are planning not to take YU products in service center.
I have visited nearly all micromax service centers in Pune and found the same thing in all service center.
Rahul Sharma the founder of YU is not even bothered in such matter he's busy with Asin can understand his newly married life, but still the customers are frustrated after buying this YU products .This review is not fake friends its true..just visit all service centers you will definitely get the above results...
Coming to my review on YUTOPIA this phone sucks as Rahul sharma speaks this is the most powerful phone on the planet..lol..
I bought this phone in Jan 2016 and hardly used for 2 months and this device showed the signs of problems ..
The problem that I got was device not charging and phone never started after that,they changed the charging base but still it wasn't charging.Finally it got shutdown and they said it was motherboard problem, then I gave it to service center and they sent the phone to Delhi ..
After a month the device got returned from delhi as not repaired. They again sent to delhi and took a month again but device wasn't repaired..This happened for 5 months.
Now I and the service center got really frustrated from this pathetic service.Then we applied for device to be replaced as it wasn't repaired so they sent my device for replacement in end of july and I havnt received the device till date ie month of October ending now.
There isn't any clue about my device.I nearly wasted 500 rupees calling customer care in these months.It seems my 25000 is wasted.Now if I don't find any results in a month then my last option would be the consumer court.
I hope the device gets replaced as soon as possible fingers crossed,hope for better results.
So friends plzz don't by YU products. check all Yu service centers before buying YU. The device comes with good spicifications but it sucks after use,and their after service.
At last YU made me YU TOPIA
NP Pal, 12 Sep 2016Yu Yutopia 9 Month User Review
I have used the Yu Yutopia for 9 Months and have also read las... moreLoved it man!....YuTOPIA is Truly an UTOPIAN smartphone.
waiting eagerly for YUTOPIA 2 to launch.
I purchased this January in next 4 month ...my Yutopia device started rebooting and evnually switched off ..I took it to the authorised centre in Mumbai. But my device was sent to Delhi for repairing... In fact all Yutopia devices are sent Delhi for repairing after 45-50 days they told me that they could find the reason for continuous rebooting issue .. Eventually they gave me a replacement . after using the new device for a month I am again experiencing the same issue ... I am really frustrated with the service and couldn't. Believe I paide 25k for this device ...... I have completely lost my faith in this brand ....my advice look for other better device