I bought the ZTE GRAND MAX 2 two weeks ago & 1 week I noticed the big problem about the phone, being shutting off by itself almost every 20 - 40 minutes. Does anybody go through the same problem as I do? I went to Cricket & they said to call Customer service & was told by them, there's a lot a people have problems with this brand. I have to know how many people out there who go/went through the same or similar problem before I have to file a complaint on the BBB website. Thank you!
I got this phone a while back and love it tremendously. I have no bad things to say about it. That being said, I refuse to pay $650+ for an iPhone or Samsung Galaxy. This ZTE Z988 is only $149! Maybe it is possible it is not as reliable as the top priced alternatives (I never owned a Samsung or iPhone), but such a good solid reliable phone (for me) at the price I paid cannot be disregarded. Again, I have had NO problems with the phone and feel great about it. When I had any questions the ZTE support team have been so considerate and wonderful...and EXTREMELY polite. They ask you to rate them at the end of the phone call and I give them 5 stars. I think the phone is plenty fast and holds a charge all day. I drive for Uber and Lyft part time and the large screen really helps me see the navigation. Please don't worry about the few negative reviews. Usually the people who have problems will bother to write a negative review, the satisfied customers will not even think about praising the phone, because the phone does its job and probably does not spectacularly amaze them which would warrant them to write a positive review. I personally feel the phone is great and has a crazy low price, and if there IS a problem, ZTE WILL stand by their product. Highly recommended by me (and I am not a ZTE salesman).
Hi I just purchased the grand Max 2 with cricket wireless and every since I've had it when I try to play videos it either skips forward like the video has been watched already or it just doesn't play... I have never had this problem with Metro PCS and I had the exact same phone with them. I took my phone to cricket wireless and they said that they have been having this same problem with a lot of people coming to tell them about this same phone and they say ZTE is the problem(meaning it's the phone not them). So I need answers and I need them NOW!!! My email is Mzperfect8824@gmail.com please let me know something...
Nattypoo, 27 Feb 2017I was reading through this trying to figure it out why the vids won't play. I went to another ... moreWhere did you download the adobe flash? They stopped making that for androids back in 2013 on 4.0.
I am currently having the same video issues, lagging up and stopping in Facebook or skipping to the end of the video and then not playing. Also none of the sound matches up with the video, its a small maybe -0.2 seconds off but its noticeable on such a large screen.
I've look everywhere and can't find any solutions, please help.
I would like to know why is it a green and white flower icon on my home screen and how do I remove it?
Lucy, 08 Mar 2017Same here. My husband and I both bought these phones and they both lag, stop, or won't play... moreI currently have the same problem except my grand Max 2 has a dead spot at the top of my screen. But when I asked cricket if anyone had any issues with the phone I was told no that the phone had a clean record. I swear and then I call to complain and they offer to help me for a 200 dollar charge plus the shipping fee for both the new and old phone. I'm very disappointed.
Billy, 14 Mar 2017Bought ZTE grand Max 2 and a 32 gig micro SD card and can't find the slot to out it in can any... moreThere is a slot in the side of your phone same place where sim card is. Using your little key that came with your phone or a safety pin you can remove the slot
Bought ZTE grand Max 2 and a 32 gig micro SD card and can't find the slot to out it in can any one help
Same here. My husband and I both bought these phones and they both lag, stop, or won't play videos, specifically on facebook. The first 2 we bought, we had them exchanged before our 7 days were up because they kept turning off and one day at 3 days new, it just would not stay on. Exchanged them but same with these as far as video not playing. Can't stand this issue. Have never had a problem with any phone and this is our first time with cricket. Sucks and we can't do anything about it.
My phone used to work great. Lately my Messaging service is constantly crashing. I've had problems with the internet, where web pages wouldn't load and I had connection issues, even at home on my own wifi. The recent problem is the damn bluetooth. It used to work great. Now I have to constantly reset it. My Fitbit hasn't synced in over two weeks. This phone was really good when I first bought it. It's about a year old and now it just sucks.
I was reading through this trying to figure it out why the vids won't play. I went to another site and people said download adobe flash player and I did and it seems to be working yay!
Ive had mine for two months now. Hasn't been mistreated or anything like that. I have factory reset it twice because it turns off and won't turn back on. I've noticed its every 20 or 25 days it does that. ZTE phones are crap
I have had mine for about five months, I love it, it works great. i never mistreat my phones, therefore I keep my phones in great shape. This is one of the best phones that I have owned in my lifetime.
Mine works perfectly. Absolutely no problems. A great phone for the money!
I loved my ZTE grand X Max but the screen cracked so I thought I would update to this ZTE grand X max2. I agree with everyone here it is a total piece of junk. When on WiFi it doesn't download web pages or videos. It works better without wifi which is ridiculous. The Bluetooth hardly ever lines up with my car automatically like my old one used to. Everything is just slow slow slow on this phone it's terrible