Tracey H., 06 Aug 2016This is THE WORST PHONE EVER!! I guess you get what you pay for. It shuts down mid text, mid c... more3 days after I purchased my phone I turned it off to charge it.Then when I tried to turn it back on it was hell! 3 other members of my family purchased the same phone,they had the same problem.my granddaughter got mad when she couldn't get her phone to come back on and just busted it up.Now my phone gets so hot it cuts off,does weird things and places call on its own.I have just had this phone for 3 months and it hasn't been but problems and you can't get Customer service to answer because by the time you get through to them the phone is so hot it cuts off.This phone has major problems.
GlenDow, 14 Aug 2016With all there adds and add ons I'll pass. Try rooting with king root and Dl purify app.do root to make a brick, but, without crying
pane, 08 Aug 2016your phone is ok just got a, v i r u s install CM Security to clean the phone after will work nice.With all there adds and add ons I'll pass.
Try rooting with king root and Dl purify app.
Tracey H., 06 Aug 2016This is THE WORST PHONE EVER!! I guess you get what you pay for. It shuts down mid text, mid c... moreyour phone is ok just got a, v i r u s install CM Security to clean the phone after will work nice.
blumonki, 20 Jul 2016I thought it was just my unfamiliarity with this phone but I agree with you 100%...purchasing ... moreThis is THE WORST PHONE EVER!! I guess you get what you pay for. It shuts down mid text, mid call. After charging the phone I have to restart it because immediately after charging it's NOT operable. It doesn't all always reboot, every time I restart the phone I pray that it comes back on because sometimes it takes longer than the 10 second restart the Manuel instructs you to. I am so beyond buyers remorse, I LOATH THIS PHONE, IT'S NOT RELIABLE. Am Obama phone is more reliable!! If you're thinking of purchasing this phone DON'T!!
Anonymous, 27 Apr 2014bought this phone 3/19/2014, today is 4/26/14 and the phone will not boot past the metropcs sc... moreI agree! I've owned many phones, but the Alcatel is the biggest piece of junk!!! I also own an LG optimus F6. The only problem I've had with LG is that it came preloaded with so many apps, that the memory left is minimal. Other than that, the LG is a better quality phone with more vibrant colors etc....
The photos that The rear camera and back camera take are very dark on the xl and the cameras are very dark too.
And it seems Everytime I take a photo the image it stores had worse quality than when I was aiming the camera.
I hope there'll be a fix or upgrade to fix that issue soon but other than that I have had no other problems with the phone except it losing power while it was on the charger.
Rich , 04 Jul 2016Alcatel onetouch fierce xl is the worst phone i have ever bought. I chose this phone when i wa... moreI thought it was just my unfamiliarity with this phone but I agree with you 100%...purchasing this is a total rip off!! I guess I should consider myself lucky that outside of the low volume (can't hear anyone unless I put them on speaker!) the calendar DOES NOT register any events added. I'm more than dissatisfied with this phone and wouldn't recommend it to ANYONE. I sure wish I'd did my research first...it sucks!!
Alcatel onetouch fierce xl is the worst phone i have ever bought. I chose this phone when i was due for Metro PCS upgrade. Within 3 days the phones screen started turning black,the only remedy was to long press the power buttom for it to restart. I returned the phone back to Metro PCS, it took 5 days for it to be replaced. The replaced Alcatel xl phone was even worse, it fails to charge. I guess i wasted Almost $100.00 for this piece of gabbage. ( Metro pcs upgrade fee $15, phone $59,case $15 and tax.) Dont be the next victim.
Anonymous, 03 Jun 2016Did u fix the Instagram replay issue I'm having the same problem
instagram is a nightmare for every phone, pc, laptop, etc , even the newest,
burdened by the processor that needs to take a large number of new videos and pictures that are updated every 2 minutes
so , uninstall the application and log via your favorite browser ( Chrome , Opera , etc )
This phone have very very problems whit instagram videos, is very slowly to see this. Im copy the url and play in google and work perfect. Im not understanding whats the problem. I have 3 phone whith the same problem
I don't understand if everyone is having the same problems why they are SELLING these phones and calling them better then all the rest. The Alcatel Fierce XL is the WORST. With no help from Metro (Corporate) store where I bought it, because Im an existing customer I cant return or exchange......WOW sound like hostage to me. The Independent stores I went to told me THEY DONT sell them anymore for about 4 months took all off the shelves because they had SOOOOOOO many problems wasn't worth it. So im out $60 (because of my discount) and now have to PURCHASE AT FULL PRICE (VERY EXPENSIVE) because I already used my discount on a piece of crap that doesn't work. Got to love it.
Edward Dixon, 17 May 2016I just bought the Alcatel Fierce two weeks ago. The battery, even if plugged in by the cord. c... moresame answer I got, told me to turn off the roaming and turn the apps off.....but then NOTHING is updated
Kasilofdan, 10 May 2016The only problem I had with this phone is that when a call came in it would auto answer. I end... moreyou sure ypur talking about the fiercness of the fierce 2,mine is actually running backwards as i am back to yesterdays news
Edward Dixon, 17 May 2016I just bought the Alcatel Fierce two weeks ago. The battery, even if plugged in by the cord. c... moreSame problem every charger I get gifts to the point where it falls out the phone only stays charged for maybe 15 minutes worth of talk time at most and it will only charge to 12%. I have only had this phone for 3 months and it's done this every since I bought it. I took it in Day gave me options for settings and waited until after the trial. Was up to tell me that there was nothing I could do about it and I was just stuck with it. I am so mad at them because it was a waste of money I would have went with Verizon and pay the deposit. Metro and T Mobile their 1 in the same and they're easy to get a phone from but the service and the phones in all reality are worthless in the long run. You only convenience is is that you can get one and you can get unlimited service but what they don't tell you is that service is very limited because everywhere I go I have no bars on my phone no reception I couldn't even called nine one and one when my grandson quit breathing other night and I had to bars and it would not make the call and that is scary. I actually had I believe it was a blueberry about four five years ago that was an awesome phone when I switch from Verizon to metro pcs and every since then there's never been another phone like it they told me the Furious Excel was one of their best selling phones but I'm not seeing it
I just bought the Alcatel Fierce two weeks ago. The battery, even if plugged in by the cord. constantly loses its power. This I don't understand. How if aphone is plugged in to charge, not charge. My Metro salesmam said this is the best phone to by. My Samsung dinosaur worked better than this!
Anonymous, 11 May 2016I can't see my alkatel mobile screen from yesterday. pl. help me what can I do?
better descriptions of what the problem is given in general does not work or only the screen does not show , first check whether the battery is empty and restart the phone you're holding power button 10 sec
Anonymous, 09 Mar 2016do hard reset I can't see my alkatel mobile screen from yesterday. pl. help me what can I do?
The only problem I had with this phone is that when a call came in it would auto answer. I ended up having to do a factory reset and everything worked great after that. I actually love this phone its one of the best I have ever owned. Sorry that ya'll are having such troubles I hope you can work them out. I personally would recommend this phone to anyone based on my own personal experience.