This phone when I got it, was to replace my Gallexy S Prime, which I regret doing. Fortunately, I still have my Gallexy, but that's beside the point. The phone is slow, in comparison, it lags, as mentioned in previous posts, the volume is reduced to half when attached to any aux cord or bluetooth devices, it sometimes powers off on it's own....the list goes on. The most recent issue to arrise is that now it doesn't power when attached to a charger. First I thought it was an issue with the charger, but after having tried multiple chargers and multiple outlets, it's clearly the battery. The issue started to become apparent to me after I noticed it had issues retaining life, which I blamed on having apps run in the background....but even after closing all unused apps, it still would drain at roughly 10% per 10minutes. The price of the phone was affordable, but it's still not worth the money you'll be wasting. I've only had my phone for about 8 months, and it is unacceptable that it at this point is now a paperweight. The biggest frustraition is that I cannot remove the battery, so I don't know if it's a battery issue or an issue with the phone overall.
If you're looking for a decent phone that will do the job you need, I'd suggest not looking at this phone, rather look at the gallexies and spend the extra little bit of money to get the quality you're expecting to be pay for.
Pat, 29 Jun 2017I absolutely hate this phone, it won't power off, it randomly calls people when I lay it down ... moreThe Alcatel Fierce 4 is the worst phone I have ever owned. I am going back to Samsung Galaxy. My Alcatel often picks up on one ring by itself. The Bluetooth plays at about half of volume in the car. It is laggy and it sucks. I even tried resetting to factory preset and it still stinks. Thank you MetroPCS for selling me this crappy phone and not taking it back
I absolutely hate this phone, it won't power off, it randomly calls people when I lay it down and a lot of time it won't let me swipe and answer when someone calls. It has been freezing up on me and won't let me do anything and I have only had it since April. This phone needs to be dumped in the garbage but I paid good money for it and can't afford to just get rid of it. I bought it at Walmart and they won't stand behind it either.
Anonymous, 26 Apr 2017Absolute junk turns itseif on flashlight turns on by itself randomly calls people don't Ring h... moreIt's wonderful if I need not to make a call, look up contacts, send emails/text messages or use the carmera, or internet and definitely not maps or gps, forget the volume there is none. Besides that, fine
Dirteediana, 15 Jun 2017My phone is... Acceptable, but I do have an issue with the volume... It's too low. I have to u... moreDon't know what the problem is but the volume on this phone sucks like hell, didn't game that problem with the one touch
My phone is... Acceptable, but I do have an issue with the volume... It's too low. I have to use my old Samsung note 4 to hear anything that requires audio.
Well I had the Alcatel One Touch fierce XL which I loved and the only reason I went with the fierce 4 is because it had a higher operating system than the 5 1.1. But I love this Fierce 4 because it do everything I need it to with no problems. I don't understand all the issues you all are having because mine is working perfect. I run my laptop, my wireless Hp printer and transfer files back and forward to Cloud location. The battery life is great and talk time is magnificent. Oh and by the way don't forget to update your phone to the 6.0.1 version.
Anonymous, 26 Apr 2017Absolute junk turns itseif on flashlight turns on by itself randomly calls people don't Ring h... moreI got one and none of those issues you're​ explaining happen to mine. I guess you got a lemon on that deal.
Lezlie, 17 Mar 2017This is the WORST phone I've ever had! I've had this phone a few weeks and its driving me cra... moreAs long as you didn't use 60 minutes talk time on it and it was as you purchase it , They were supposed to give a refund minis the activation and SIM card fee.
The volume is a bit lower than most phones but overall it's not a bad phone for the price, you just have to learn it because Alcatel is a different brand not on the top, but far from the bottom
Overall the phone works but the features aren't at all good compared to more quality phone. Priced way too high. Much rather have purchased a refurbished iphone.
Setting a wallpaper on the home screen is annoying because when I crop it, it moves the image over and when I set a lock screen wallpaper it smooshes the image.
Absolute junk turns itseif on flashlight turns on by itself randomly calls people don't Ring half the time beeps when you don't have a message
Anonymous, 26 Jan 2017I hate it as well. Volume very low.& I cannot turn this phone off at nite!!!? I have to tu... moreYes same here.Phone will not turn off...I hate the camera..metro said as I upgraded, my camera would be better.NOT
mvlazysusan, 04 Jan 2017There are many "volume boost" apps, but some work better than others. For this phone, the one ... moreUsing the app works great. Really on need about 5-19% boost. Anything over that might blow your speakers. Thanks for recommending
I agree with these posts. You are not lying. I could not even give the phone away.
This is the WORST phone I've ever had! I've had this phone a few weeks and its driving me crazy. I even tried to take it back the next day and the incompetent lying staff at Metro PCs made me keep it. First off, I can't turn my phone completely off...only vibrate. Its hard to cut on, I like a button on the front versus the side. And you must press it pretty hard for it to work. The camera gets this foggy/fuzzy look to it. I googled it and see I'm not the only one with the camera problem either. I will also call someone and they can't hear me. But after that happens I can normally call right back and it will work. Of course, the volume is off as others has mentioned as well. Just don't use the phone in loud areas??? I really should have kept my Samsung! Don't waste your money on this phone.
This is my second fierce 4 the phone is crap incoming calls don't ring half the time text messaging does notify you every time.Have to keep the phone next to me so I can see when the screen lights up and phone answers itself.
I hear you guys about volumn especially with headsets however default value with headsets is about 75%. You can increase that simply by increasing the volumn and approving the high volumn warning. So far it's outstanding other than not being able to save to sd unless you slave the sd storage to the phone.